Get acquainted —Once you have made your choice of labs, get to know the people who will do your work. Tell them as much as you can about yourself, your needs and your style. The more you communicate with them about yourself and your production, the better they can serve you.
Get it In writing —Face-to-face discussions and tele- phone calls are necessary for efficient work flow; but when it comes to specifying what you want, when you want it, and how much it will cost, a carefully written document —the purchase order —is a must.