Motorola V400 GSM Signal the signal strength, Indicator should have at least, Not bent or damaged

	Problem	Solution
	I cannot	Make sure that you have a phone
	send/receive	signal (the signal strength
	calls.	indicator should have at least 1
		segment showing). Avoid
		electrical or radio interference,
		and obstructions such as bridges,
		parking garages, or tall buildings.
		Your phone also may have the
		Call Barring feature turned on. If you
		know the unlock code, you can
		change this setting in the security
		menu (M > Settings > Security).
		Also, check to be sure your SIM
		card is installed and working.
	My phone has	Make sure that your antenna is
	poor reception	not bent or damaged.
	and drops	Also, make sure you have a phone
	calls.
		signal (the signal strength
		indicator should have at least 1
		segment showing). Stay clear of
		any obstructions such as bridges,
		parking garages, or tall buildings.
	I cannot hear	While on a call, press the upper
	others on my	volume key. Your phone display
	phone.	should show the volume
		increasing.
		Also, make sure that your phone’s
		earpiece is not blocked by its
		carrying case.
	I cannot open	Before you can use text
	my text	messages, you must set up the
	message	message inbox (see your Start
	inbox.	Here guide).
Troubleshooting
	voicemail	on a call. You can set your
	How do I see	To see the most recent calls you
	the calls I sent	dialed or received:
	or received?	M > Recent Calls
		> Received Calls or
		Dialed Calls
	My phone will	You must send PIN codes and
	not send	passwords as DTMF tones while
	commands,	phone’s DTMF tones to be Long,
	passwords, or	Short, or Off. If you have trouble
	other codes.	sending numbers, try changing
		the DTMF setting.
		1 From the home screen, press:
		M > Settings > Initial Setup
		> DTMF
		2 Press Sto scroll to Long or
		Short.
		3 Press SELECT (+) to select it.

Problem	Solution
My phone’s	Use the Brightness feature to
display is too	change the brightness level in
dark.	your display (see your Start Here
	guide).
	You can also use the Backlight
	feature to change the length of
	time that the display backlight
	stays on (see your Start Here
	guide).
My battery	Your battery’s performance is
didn’t last as	affected by charge time, feature
long as I	use, temperature changes,
expected.	backlight use, and other factors.
What can I do	For tips on extending battery life,
to extend	see your Start Here guide.
battery life?
I am unable to	Try moving to a quieter location to
record a voice	make your voice recording. Hold
note, voice	the phone about 4 inches (10
name, or voice	centimeters) from your mouth,
shortcut	and speak directly into the phone
	in a normal tone of voice.
My TTY device	Your phone must be set to a TTY
doesn’t work	mode for the phone to detect your
with my	TTY device (see your Start Here
phone.	guide).
I plugged the	The beep indicates that you are
data cable into	set up correctly. If you did not hear
my phone but	a beep, make sure that both ends
my phone did	of the data cable are
not beep. How	connected—the smaller end to
do I know if	your phone and the larger end to
the data cable	your computer.
is ready to go?	Also, your computer may have
	deactivated the port to save
	power. Try opening an application
	that uses the port, like a fax or
	dial-up application, to
	automatically activate the port.
My phone	Some wireless networks may not
beeped when I	support data or fax transmission.
attached the	If you are roaming on an
data cable, but	unfamiliar network, this may be
my data and	the case.
fax	Also, remember that data and fax
applications
	transmission usually requires a
do not work.
	subscription. Call your service
	provider for more information.

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