92 | Troubleshooting |
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| Problem | Possible causes | Possible solutions |
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| Message cannot be | Some service providers do not support | Check with yours service provider. |
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| sent. | this service. |
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| Phone number of the service centre is | Set service centre (p. 33). |
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| not set or is wrong. |
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| SIM card contract does not support this | Contact your service provider. |
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| service. |
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| Service centre overloaded. | Repeat message. |
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| SMS transmission via GPRS activated | Deactivate SMS transmission via GPRS |
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| but network does not support this func- | (p. 33). |
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| tion. |
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| PIN error. | Three wrong entries. | Enter the MASTER PIN (PUK) provided with |
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| the SIM according to the instructions. If |
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| MASTER PIN or PIN has been lost, contact |
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| your service provider. |
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| Phone code error. | Three wrong entries. | Contact Siemens Service (p. 93). |
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| Service provider code | No authorisation for this service. | Contact your service provider. |
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| error. |
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| Too few/too many | Functions may have been added or re- | Check with your service provider. |
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| menu entries. | moved by your service provider via the |
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| SIM card. |
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| No fax possible. | Incorrect settings in the PC. | Check settings (p. 87). |
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| No authorisation for this service. | Contact your service provider. |
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| Wrong infrared driver in the PC. | Install latest infrared driver. |
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| Damage |
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| Severe shock. | Remove battery and SIM and insert them again. Do not dismantle the phone. |
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Phone exposed to moi- Remove battery and SIM card. Dry immediately with cloth; do not heat. Dry connec-
sture.tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle the phone.