4 - decide how to manage your calls
what happens when you get an Answer Phone message?
When someone leaves a message on your Answer Phone, the symbol will appear on your phone’s display along with the message New voice message received. This symbol will remain until the message has been saved or deleted. Answer Phone messages that have not been listened to will be saved for up to 21 days.
listening to your Answer Phone messages
To listen to your Answer Phone
messages press when the message first arrives, or press and hold the 1 key. You will be offered the following options, simply press the corresponding key:
1Listen to your messages
2Send a message
Answer Phone Call Return
You can use Answer Phone Call Return to return a call after someone has left a message on your Answer Phone, without having to remember or make a note of their number.
To use Answer Phone Call Return:
1Listen to your Answer Phone message as normal.
2When you have finished, if you want to return the call, simply press # while you are still connected.
3Orange Answer Phone will automatically dial the caller’s number and connect you.
Note: Answer Phone Call Return is only available if the network you are calling supports this service and you are charged your standard call rate.
3Change your personal options
4Listen to your Orange emails (you will be charged 20p per minute for this service).
use Answer Phone shortcuts to manage your messages efficiently
Your Answer Phone is quick to use as there are several single key presses to help you move through your messages.
When listening to your messages press:
1to listen to your message again
2to save your message
3to delete your message
7to rewind 10 seconds
8to skip to the next message
9to fast forward 10 seconds
# to return the call
0for help
Note: You can save messages that you have listened to for up to seven days.
personalising your Answer Phone greeting
Your Answer Phone comes with a standard greeting, but you can record your own personal greeting confirming to callers that they’ve got through to you.
1Call your Answer Phone by pressing and holding the 1 key. Listen to the simple steps and select option 3, then option 1, then option 1 again.
2Record your greeting followed by the
# key.
3Press 2 to save it.
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