Siemens M55 manual Suspension of Orange Additional Services, Monitoring the Services you use

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13 - reference

Suspension

the temporary disconnection of Services. Suspend has a corresponding meaning. User

you, or another person named by you, who is authorised to incur Charges to your Account.

2 your Contract and the Minimum Term

your Contract runs for at least 12 months

2.1For each Phone you own, your Contract starts on the date of Registration and has a Minimum Term of 12 months.

what happens when the minimum term ends

2.2After the Minimum Term ends, we will continue to supply you with Services as normal until your Contract is terminated in any of the ways described in Section 4.

3 provision of Services

what we aim to provide in the UK

3.1We will take all reasonable steps to make all Services available to you at all times. The Services are only available within the range of the base stations that make up our Network. However, please note that:

3.1.2the quality and availability of Services may sometimes be affected by factors outside our control - such as local physical obstructions, atmospheric conditions, other causes of radio interference, and faults in other

telecommunication networks to which the Network is connected.

3.2.2the quality of our Services may not be at its best inside buildings or below ground.

Services may sometimes be affected by maintenance and upgrading

3.2The Network and the Services may from time to time require upgrading, modification, maintenance or other

works. These may result in some or all of the Services becoming temporarily unavailable. In such cases, we'll do everything we can to provide alternative Services and to keep the period of non- availability to a minimum. However, some interruption may be inevitable.

suspension of Services if you break your Contract

3.3We may suspend some or all of the Services you use, without giving you notice, if we have good reason to believe that you haven't complied with one or more of the terms of your Contract.

3.3.1If you don't pay your bill within the time stipulated in Condition 6.2, we reserve the right to place a Bar on all outgoing calls from your Phone (with the exception of calls to the emergency services). This Bar will remain in force until you've paid everything you owe us. At our discretion, we may charge you for Re-connection and removal of the Bar.

3.3.2We also reserve the right to Suspend Services if a complaint has been made against you. The complaint will be thoroughly investigated, and Services will remain suspended until we know the results of that investigation. Any complaint you make will similarly be thoroughly investigated.

suspension of Orange Additional Services

3.4We reserve the right to suspend, either temporarily or permanently, part or all of any Orange Additional Service on giving reasonable notice.

monitoring the Services you use

3.5For the purposes of good management and security, we may need to monitor the contents of any text message you send from time to time. We may also tape conversations between you and our customer services for training purposes.

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Contents Guide Welcome Insert your SIM Card Insert and charge your battery Insert the batteryUpgrade registration SIM updateAcknowledging and deleting your SIM update With the M55 you can Inside Your callsIntroduction to Your phone SecureSwitch your phone on Make your selection Soft keys Power keyAnswer a call Charger and headphone socket Loudspeaker Dynamic lightsSetup Explore the menusWhere do I go for help? Symbols on your displayCalls2 Listen to calls at the right volume Make a callSilence your ring tone Avoid accidental callsTake calls handsfree using your speakerphone Choose to answer a call or notRedialling a number Call back a missed numberTake two different calls at the same time Mute your callAutomatically reactivate the held call Manage your Contacts Orange Directory Enquiries Which phonebook should I save my numbers in?Copy to SIM Birthday Bitmap Business cardCopy contact details between memories Manage your phonebook contacts by sorting them into groupsCall your contacts quickly without entering your phonebook Decide how to Manage your calls Create and send your virtual business cardWhat happens when you get an Answer Phone message? Listening to your Answer Phone messagesAnswer Phone Call Return Personalising your Answer Phone greetingSet up an Answer Phone Press 1 to save your Answer Phone PINMessaging5 How do I know which symbols are available on which keys? T9 input Activate or deactivate predictive textSave time when sending a text message using text modules Send the same text message to a group of peopleTo insert a text module into a message To send a message to a groupWhen you receive a text message, What are my Orange Internet POP3 email Settings?Reading a text message Send and receive emailsPress OK when you are finished Explore a new world of messages with Photo MessagingPress Options again and select Change sett Account that you have just edited and press ActivateMessaging Orange Multi Media Services Orange WAP services brings you information on the move Setting your connectionOrange homepage will open up automatically Choose from a list of options while you are browsingTo end your WAP session press and hold No more Cancels the All future option What are my Gprs WAP settings?What are my GSM WAP settings? Bookmark your favourite sitesTo cancel an alert dial 277 and follow the prompts Keep working on MoveOrange Answer Fax Synchronise information on your phone and PCChoose Serial and click OK Orange Assistant Orange Fax and DataAccessories Host a conference callPersonalise your Phone Control your phone using voice commands CommandChange the way your phone behaves instantly To change your profile Press Menu and scroll to ProfilesBe alerted to a call in the most appropriate way Comp. melodyPersonalise your phone menu for ease of use Change your phone’s appearance to suit youManage your time Calls and files Remind yourself using the built-in alarm Set the time and dateSend via SMS Insert from Insert a number from a phonebook or GroupKeep track of figures using your Calculator Keep things in order with the FilesystemEnsure your phone 10 is secure Recent call listsOrange Care Manufacturer’s warrantyEnsure that only authorised people can use your phone Control the numbers that can be called from your phone You will see Babysitter Off in the display. Press ChangeWhat if I enter the wrong PIN? What are the security codes for?Set your phone to only accept your SIM Card Games Applications International 12 services Download useful business tools and gamesOrange International services Check list before you travelUsing Gprs abroad Using your Answer Phone abroadMore information Reference13 Safety Network servicesUsing your Orange phone in a vehicle Car kit installationOperating environment Emergency callsDo not connect incompatible products Pacemakers Aircraft safety General safety informationOther medical equipment Explosive materialsPhone and battery care Mobile phonesRadio waves and your phone PaperworkSAR value for your Siemens M55 is 0.64w/kg Day phone returnAllowing access to your Orange account Orange explain Services and ChargesInsurance terms Cover for lost, stolen and damaged phonesWar and hostilities Replacement or repair will not be provided ifRadioactive contamination Premium Payment GeneralBeyond our control this may not always be possible Switching between service plans Term and Payments pay as you go service planNot be entitled to a refund of any premiums paid Claims Was first registered on the Orange networkComplaints Pay monthly Terms and conditions These include any reasonable administration chargesPeriod of 12 months commencing on the date of Registration Suspension of Orange Additional Services Monitoring the Services you useRoaming Services outside the UK You fail to pay any of your bills from Orange on timeYour responsibilities When your payments are due Termination of your Contract by OrangePenalties for overdue payments Payment methods13.31 13.32 What to do if your SIM Card is lost, stolen or damaged 13.35 13.36 Maximum liability of Orange Your maximum liabilityGeneral Changes to your Contract Disclosure of information to third partiesDeclaration of conformity Index14Orange company details Index See Orange Answer PhoneSee Orange Information menu See Orange Directory EnquiriesSee Orange Text Media WAPPage Orange services Contact Orange158† 100†
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