Siemens M55 Maximum liability of Orange, Your maximum liability, General Changes to your Contract

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18 liability

circumstances in which neither of us accepts liability

18.1Except as provided in this Condition 18, neither party shall be liable to the other, whether in contract or tort or otherwise, for any loss or damage which is:

a)not the fault of the other party;

b)indirect and/or not reasonably foreseeable.

c)loss of business, profits, savings, revenue, use or goodwill whether caused to the other party through any breach of your Contract or any matters arising under it. Neither party excludes liability for negligent acts or omissions causing death or personal injury to any person.

maximum liability of Orange

18.2Subject to Condition 18.1, we limit our legal liability up to a maximum of three thousand pounds per claim or a series of related claims for any loss or

damage which is:

a)direct financial loss.

b)direct physical damage to or loss of property resulting from our breach of contract or negligence while providing Services.

factors beyond our control

18.3We will not be liable to you if we are unable to perform an obligation or provide the Services to you because of any factor outside our control, including but not limited to Acts of God, industrial action, default or failure of a third party, war, governmental action, or by any act or decision made by a court of competent jurisdiction.

your maximum liability

18.4Subject to Condition 18.1, your liability is limited to payment of all outstanding Charges due in accordance with the provisions of your Contract.

19 general

changes to your Contract

19.1Subject to Condition 15.2, your Contract may be varied or amended only by the express mutual agreement of both parties. A party seeking to rely on such variation or amendment must produce evidence of the other party's agreement to it.

disclosure of information to third parties

19.2You agree to the disclosure to any telecommunications company, debt collection agency, credit reference agency, credit or fraud monitoring scheme, security agency or credit provider of:

a)any information relating to your Contract, including your personal financial information and details of how you have performed in meeting your obligations under your Contract;

b)any disclosure as may be within our Data Protection Act registration.

c)any disclosure required as a result of an order of any court of competent jurisdiction or by statutory authority.

delivering communications to you

19.3All notices to be served in accordance with your Contract must be served by post or facsimile. We can in addition serve notice to you by text message. They will be deemed served 48 hours after they are sent, or on earlier proof of delivery. All invoices and notices served by post will be sent to the address given by you on Registration unless you notify us of a change to this address. Any waiver, concession or extra time we may allow you is limited to the specific circumstances in which it is given and does not affect our rights in any other way.

disputes between you and us

19.4You may request that disputes between you and us are referred to arbitration under our Code of Practice for Consumer Affairs. We will supply a

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Contents Guide Welcome Insert your SIM Card Insert and charge your battery Insert the batteryUpgrade registration SIM updateAcknowledging and deleting your SIM update With the M55 you can Inside Your callsIntroduction to Your phone SecureAnswer a call Switch your phone on Make your selection Soft keysPower key Charger and headphone socket Loudspeaker Dynamic lightsSetup Explore the menusWhere do I go for help? Symbols on your displayCalls2 Silence your ring tone Listen to calls at the right volumeMake a call Avoid accidental callsRedialling a number Take calls handsfree using your speakerphoneChoose to answer a call or not Call back a missed numberTake two different calls at the same time Mute your callAutomatically reactivate the held call Manage your Contacts Orange Directory Enquiries Which phonebook should I save my numbers in?Copy to SIM Birthday Bitmap Business cardCopy contact details between memories Manage your phonebook contacts by sorting them into groupsCall your contacts quickly without entering your phonebook Decide how to Manage your calls Create and send your virtual business cardAnswer Phone Call Return What happens when you get an Answer Phone message?Listening to your Answer Phone messages Personalising your Answer Phone greetingSet up an Answer Phone Press 1 to save your Answer Phone PINMessaging5 How do I know which symbols are available on which keys? T9 input Activate or deactivate predictive textTo insert a text module into a message Save time when sending a text message using text modulesSend the same text message to a group of people To send a message to a groupReading a text message When you receive a text message,What are my Orange Internet POP3 email Settings? Send and receive emailsPress Options again and select Change sett Press OK when you are finishedExplore a new world of messages with Photo Messaging Account that you have just edited and press ActivateMessaging Orange Multi Media Services Orange WAP services brings you information on the move Setting your connectionOrange homepage will open up automatically Choose from a list of options while you are browsingTo end your WAP session press and hold What are my GSM WAP settings? No more Cancels the All future optionWhat are my Gprs WAP settings? Bookmark your favourite sitesTo cancel an alert dial 277 and follow the prompts Keep working on MoveOrange Answer Fax Synchronise information on your phone and PCChoose Serial and click OK Orange Assistant Orange Fax and DataAccessories Host a conference callPersonalise your Phone Change the way your phone behaves instantly Control your phone using voice commandsCommand To change your profile Press Menu and scroll to ProfilesBe alerted to a call in the most appropriate way Comp. melodyPersonalise your phone menu for ease of use Change your phone’s appearance to suit youManage your time Calls and files Remind yourself using the built-in alarm Set the time and dateSend via SMS Insert from Insert a number from a phonebook or GroupKeep track of figures using your Calculator Keep things in order with the FilesystemEnsure your phone 10 is secure Recent call listsOrange Care Manufacturer’s warrantyEnsure that only authorised people can use your phone What if I enter the wrong PIN? Control the numbers that can be called from your phoneYou will see Babysitter Off in the display. Press Change What are the security codes for?Set your phone to only accept your SIM Card Games Applications International 12 services Download useful business tools and gamesOrange International services Check list before you travelUsing Gprs abroad Using your Answer Phone abroadMore information Reference13 Using your Orange phone in a vehicle SafetyNetwork services Car kit installationOperating environment Emergency callsDo not connect incompatible products Pacemakers Other medical equipment Aircraft safetyGeneral safety information Explosive materialsPhone and battery care Mobile phonesSAR value for your Siemens M55 is 0.64w/kg Radio waves and your phonePaperwork Day phone returnInsurance terms Allowing access to your Orange accountOrange explain Services and Charges Cover for lost, stolen and damaged phonesWar and hostilities Replacement or repair will not be provided ifRadioactive contamination Premium Payment GeneralBeyond our control this may not always be possible Switching between service plans Term and Payments pay as you go service planNot be entitled to a refund of any premiums paid Claims Was first registered on the Orange networkComplaints Pay monthly Terms and conditions These include any reasonable administration chargesPeriod of 12 months commencing on the date of Registration Suspension of Orange Additional Services Monitoring the Services you useRoaming Services outside the UK You fail to pay any of your bills from Orange on timePenalties for overdue payments Your responsibilities When your payments are dueTermination of your Contract by Orange Payment methods13.31 13.32 What to do if your SIM Card is lost, stolen or damaged 13.35 13.36 General Changes to your Contract Maximum liability of OrangeYour maximum liability Disclosure of information to third partiesDeclaration of conformity Index14Orange company details See Orange Information menu IndexSee Orange Answer Phone See Orange Directory EnquiriesSee Orange Text Media WAPPage 158† Orange servicesContact Orange 100†