Avaya 5610, 4610 manual Transfer, To transfer the current call to another extension

Page 17

Basic Call Handling Features

Transfer

The Transfer feature allows you to transfer a call from your phone to another extension or outside number.

To transfer the current call to another extension:

1.With a call in progress, press Transfer.

2.When you hear dial tone, dial the number to which the call is to be transferred.

3.Do one of the following:

∙To transfer the call without announcing it, press Transfer again. The transfer is complete.

or

∙ To announce the call before transferring it, wait for the called party to answer. If the called

 

 

 

party is willing to accept the call, press

Transfer again to complete the transfer.

or

∙

 

 

 

 

 

 

If the called party does not wish to accept the call, press

Drop. To return to the held

 

 

call, press

adjacent to it.

 

 

 

or

∙

 

 

 

 

 

 

If the line is busy or if there is no answer, press

Drop. To return to the held call, press

adjacent to it.

To transfer a held call to another extension:

1.When a call is in progress and another call arrives, press Hold and answer the second call.

2.To transfer the new call to the held call, press Transfer and dial the number of the held call

3.To complete the transfer, press Transfer again.

4610 and 5610 User Guide

Page 13

IP Office 3.2

[15-601080] Issue [3] (5 June 2006)

Page 16 Page 18
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Page 16 Page 18
Contents IP Office Documentation information Avaya Support Table Of Contents Management and Troubleshooting Telephone Display, Call Appearance and Feature ButtonsAbout this Guide OverviewMute and LED Indicator Volume ControlsHeadset and LED Indicator Speaker and LED Indicator∙ a Bridged Appearance Call Appearance Keys∙ a Line Appearance ∙ Call Coverage AppearanceCall Appearance Key Icons ∙ Function Active 5610 User Guide IP Office Issue 3 5 June∙ Incoming Call ∙ ConnectedDisplay System Features Answering a Call Basic Call Handling FeaturesTo answer an incoming call Or ∙Clearing a Call Making a CallTo manually make a call To automatically make a callTo clear a headset call Headset WorkingSpeed Dial SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphoneMute RedialTo redial the last number that you dialed To prevent the other person on the line from hearing youTo return to the held call HoldTo put an existing call on hold To transfer a held call to another extension TransferTo transfer the current call to another extension To add a held calls to an active call ConferenceTo add another party to a call Overview of Speed Dials Using Speed DialsDialling a Speed Dial Number To dial a speed dial numberEditing a Speed Dial Adding a Speed Dial from the Call LogDeleting a Speed Dial To edit a speed dialBackspace Adding a New Speed DialTo add a new speed dial 5610 User Guide IP Office Issue 3 5 June Overview of the Call Log Using the Call LogDisplaying an Individual Log Entry Accessing the Call LogsDeleting an Individual Log Entry Making a Call from an Individual Log entryTurning a Log Entry into a Speed Dial Exiting the Call Logs Deleting All Entries from a LogTo delete all entries from a log Press DeleteAllTo select a personal ring Press Options Changing OptionsPersonal Ringing ∙ IP Address Settings Viewing IP Settings∙ Quality of Service QoS Information ∙ Phone InterfaceDisplay Contrast To adjust the contrast level Press OptionsLogging Off To log your phone off Press OptionsChanging Feature Key Labels To change the language Press Options Displaying Language SelectionPhone Screen on Answer Message Display Rate Display Call TimersPhone Screen on Calling Visual Alerting Programming your own functions Function KeysOverview of the Function Keys Name Description Toggles Data Function Key ProgrammingPark Yes User Group Number Dial Flash Hook Flash Admin1 Shorthand Programming ModeAdmin Pages Longhand Programming Press Admin or AdminIntroduction System FeaturesMaking Calls To make internal callsAnswering Calls Default ring cadences areCall Waiting To answer calls at your own extensionDiverting Calls Call ForwardingThe∙following options are available for call forwarding To divert calls at another extensionThe∙following options are available for voicemail Do Not DisturbVoicemail Default Feature Codes Page To test the phones lights and display Management and TroubleshootingTesting Your Phone Troubleshooting Chart 13, 14 IndexAL7 1LZ
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4610, 5610 specifications

The Avaya 5610 and 4610 are part of Avaya's family of IP telephones designed to cater to the needs of businesses looking for reliable communication solutions. These phones are particularly well-suited for office environments, providing a blend of user-friendly features, efficient technology, and robust characteristics that enhance productivity and communication.

The Avaya 5610 is aimed at users who require advanced features for enhanced communication. It boasts a sleek design with a large backlit display, making it easier for users to navigate through menus and access various functions. One of its standout features is the support for wideband audio, which significantly improves voice clarity during calls, providing a more natural conversation experience. Furthermore, the 5610 supports multiple line appearances, allowing users to manage several calls efficiently.

The 4610, on the other hand, offers a more basic, yet highly effective, communication tool for users who do not need extensive functionality. It still includes essential features such as a display for call information, programmable buttons for quick access to frequently dialed numbers, and a comfortable handset designed for lengthy conversations. The 4610 is also designed for ease of use, which makes it ideal for businesses that require reliable yet straightforward phone systems.

Both models are powered by Avaya's IP telephony technology, enabling businesses to leverage their existing network infrastructure for enhanced communication capabilities. They support Power over Ethernet (PoE), allowing the phones to receive power through the Ethernet cable, simplifying installation and reducing clutter.

Additionally, both the 5610 and 4610 are compatible with Avaya's Communication Manager, which provides advanced call handling and management capabilities, promoting efficient communication within organizations. They also support a variety of codecs for voice transmission, ensuring high-quality audio across different network conditions.

In terms of characteristics, the Avaya 5610 and 4610 are built for durability and longevity, featuring robust materials that withstand the rigors of daily use. Their intuitive interfaces and programmable options make them suitable for a diverse range of users, from executives to support staff.

Overall, the Avaya 5610 and 4610 IP phones stand out as reliable, feature-rich communication devices that meet the needs of modern businesses, enhancing collaboration and operational efficiency. Whether you opt for the advanced features of the 5610 or the straightforward usability of the 4610, both phones promise a substantial upgrade to any organization's communication framework.
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