Avaya 4610, 5610 manual Answering Calls, Call Waiting, To answer calls at your own extension

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*31 to answer a call within your group.
*32*201# to answer the call for a particular extension, in this example 201.
*30 to answer a call ringing anywhere.

4610 and 5610 User Guide

Answering Calls

To answer calls at your own extension:

∙Pick up the handset.

or (in headset mode)

∙Press the button associated with the alerting call.

The default ring cadences are:

∙Internal calls - single ring cadence.

∙External calls - double ring cadence.

To answer a call at another extension:

You∙can answer from your own phone by using Call Pick-Up; lift your handset and dial:

∙

∙

Note

∙If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

Call Waiting

Call Waiting tells you if another call arrives while you are already making a call by providing a call waiting tone. If you hear the call waiting tone, either end your current call or put the caller on hold. The waiting call should then ring.

To turn call waiting on, dial *15. To turn it off, dial *16.

Note

∙Call Waiting is only used for a single line phone with no call appearance buttons programmed.

4610 and 5610 User Guide

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IP Office 3.2

[15-601080] Issue [3] (5 June 2006)

Page 39 Page 41
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Contents IP Office Documentation information Avaya Support Table Of Contents Management and Troubleshooting Display, Call Appearance and Feature Buttons TelephoneAbout this Guide OverviewVolume Controls Mute and LED IndicatorHeadset and LED Indicator Speaker and LED IndicatorCall Appearance Keys ∙ a Bridged Appearance∙ a Line Appearance ∙ Call Coverage Appearance∙ Function Active 5610 User Guide IP Office Issue 3 5 June Call Appearance Key Icons∙ Incoming Call ∙ ConnectedDisplay System Features Basic Call Handling Features Answering a CallTo answer an incoming call Or ∙Making a Call Clearing a CallTo manually make a call To automatically make a callHeadset Working To clear a headset callSpeakerphone Speed DialTo change from the speakerphone to the handset To change from the handset to the speakerphoneRedial MuteTo redial the last number that you dialed To prevent the other person on the line from hearing youTo put an existing call on hold HoldTo return to the held call To transfer the current call to another extension TransferTo transfer a held call to another extension To add another party to a call ConferenceTo add a held calls to an active call Using Speed Dials Overview of Speed DialsDialling a Speed Dial Number To dial a speed dial numberAdding a Speed Dial from the Call Log Editing a Speed DialDeleting a Speed Dial To edit a speed dialTo add a new speed dial Adding a New Speed DialBackspace 5610 User Guide IP Office Issue 3 5 June Using the Call Log Overview of the Call LogAccessing the Call Logs Displaying an Individual Log EntryTurning a Log Entry into a Speed Dial Making a Call from an Individual Log entryDeleting an Individual Log Entry Deleting All Entries from a Log Exiting the Call LogsTo delete all entries from a log Press DeleteAllPersonal Ringing Changing OptionsTo select a personal ring Press Options Viewing IP Settings ∙ IP Address Settings∙ Quality of Service QoS Information ∙ Phone InterfaceTo adjust the contrast level Press Options Display ContrastLogging Off To log your phone off Press OptionsChanging Feature Key Labels Phone Screen on Answer Displaying Language SelectionTo change the language Press Options Phone Screen on Calling Display Call TimersMessage Display Rate Visual Alerting Overview of the Function Keys Function KeysProgramming your own functions Function Key Programming Name Description Toggles DataPark Yes User Group Number Dial Flash Hook Flash Admin Pages Shorthand Programming ModeAdmin1 Press Admin or Admin Longhand ProgrammingSystem Features IntroductionMaking Calls To make internal callsDefault ring cadences are Answering CallsCall Waiting To answer calls at your own extensionCall Forwarding Diverting CallsThe∙following options are available for call forwarding To divert calls at another extensionVoicemail Do Not DisturbThe∙following options are available for voicemail Default Feature Codes Page Testing Your Phone Management and TroubleshootingTo test the phones lights and display Troubleshooting Chart Index 13, 14AL7 1LZ
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4610, 5610 specifications

The Avaya 5610 and 4610 are part of Avaya's family of IP telephones designed to cater to the needs of businesses looking for reliable communication solutions. These phones are particularly well-suited for office environments, providing a blend of user-friendly features, efficient technology, and robust characteristics that enhance productivity and communication.

The Avaya 5610 is aimed at users who require advanced features for enhanced communication. It boasts a sleek design with a large backlit display, making it easier for users to navigate through menus and access various functions. One of its standout features is the support for wideband audio, which significantly improves voice clarity during calls, providing a more natural conversation experience. Furthermore, the 5610 supports multiple line appearances, allowing users to manage several calls efficiently.

The 4610, on the other hand, offers a more basic, yet highly effective, communication tool for users who do not need extensive functionality. It still includes essential features such as a display for call information, programmable buttons for quick access to frequently dialed numbers, and a comfortable handset designed for lengthy conversations. The 4610 is also designed for ease of use, which makes it ideal for businesses that require reliable yet straightforward phone systems.

Both models are powered by Avaya's IP telephony technology, enabling businesses to leverage their existing network infrastructure for enhanced communication capabilities. They support Power over Ethernet (PoE), allowing the phones to receive power through the Ethernet cable, simplifying installation and reducing clutter.

Additionally, both the 5610 and 4610 are compatible with Avaya's Communication Manager, which provides advanced call handling and management capabilities, promoting efficient communication within organizations. They also support a variety of codecs for voice transmission, ensuring high-quality audio across different network conditions.

In terms of characteristics, the Avaya 5610 and 4610 are built for durability and longevity, featuring robust materials that withstand the rigors of daily use. Their intuitive interfaces and programmable options make them suitable for a diverse range of users, from executives to support staff.

Overall, the Avaya 5610 and 4610 IP phones stand out as reliable, feature-rich communication devices that meet the needs of modern businesses, enhancing collaboration and operational efficiency. Whether you opt for the advanced features of the 5610 or the straightforward usability of the 4610, both phones promise a substantial upgrade to any organization's communication framework.
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