Avaya 5610, 4610 manual Call Appearance Keys, ∙ a Bridged Appearance, ∙ a Line Appearance

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The Telephone

Call Appearance Keys

Normally, the first page of the main call handling screen contains three keys set as 'call appearance' keys. These are allocated to you by your system administrator and are indicated as a=, b= and c=.

Your system administrator can allocate a call appearance key with:

∙A Bridged Appearance

A bridged appearance’ key matches the status and operation of the Call Appearance key on a pre-defined colleague s phone. Hence, you can pick-up, make and receive calls on behalf of your colleague.

∙A Line Appearance

An IP Office exchange line (but not IP lines) can be allocated to you such that the status of that line is displayed and you can use the line appearance key to make and receive calls.

∙Call Coverage Appearance

A call coverage appearance key alerts you when a pre-defined colleague is receiving a call. The covered user does not need to be using call appearance keys. Hence, you can pick-up calls on behalf of your colleague.

For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer the IP Office Key and Lamp Operation manual.

Having more than two Call Appearance keys is very useful. When holding a call, you can answer or make another call and then switch between calls, transfer or conference. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.

Note

∙If your phone is operating in single line mode, call appearance keys are not available.

Caution

∙Although the system administrator can replace the Call Appearance keys with Bridged, Line and Call Coverage Appearance keys, this would severely restrict the use of features such as conference and transfer.

It is for this reason that it is strongly recommended that all Call Appearance keys remain at their default settings.

4610 and 5610 User Guide

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IP Office 3.2

[15-601080] Issue [3] (5 June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Management and Troubleshooting Overview Display, Call Appearance and Feature ButtonsTelephone About this GuideSpeaker and LED Indicator Volume ControlsMute and LED Indicator Headset and LED Indicator∙ Call Coverage Appearance Call Appearance Keys∙ a Bridged Appearance ∙ a Line Appearance∙ Connected ∙ Function Active 5610 User Guide IP Office Issue 3 5 JuneCall Appearance Key Icons ∙ Incoming CallDisplay System Features Or ∙ Basic Call Handling FeaturesAnswering a Call To answer an incoming callTo automatically make a call Making a CallClearing a Call To manually make a callTo clear a headset call Headset WorkingTo change from the handset to the speakerphone SpeakerphoneSpeed Dial To change from the speakerphone to the handsetTo prevent the other person on the line from hearing you RedialMute To redial the last number that you dialedTo put an existing call on hold HoldTo return to the held call To transfer the current call to another extension TransferTo transfer a held call to another extension To add another party to a call ConferenceTo add a held calls to an active call To dial a speed dial number Using Speed DialsOverview of Speed Dials Dialling a Speed Dial NumberTo edit a speed dial Adding a Speed Dial from the Call LogEditing a Speed Dial Deleting a Speed DialTo add a new speed dial Adding a New Speed DialBackspace 5610 User Guide IP Office Issue 3 5 June Overview of the Call Log Using the Call LogDisplaying an Individual Log Entry Accessing the Call LogsTurning a Log Entry into a Speed Dial Making a Call from an Individual Log entryDeleting an Individual Log Entry Press DeleteAll Deleting All Entries from a LogExiting the Call Logs To delete all entries from a logPersonal Ringing Changing OptionsTo select a personal ring Press Options ∙ Phone Interface Viewing IP Settings∙ IP Address Settings ∙ Quality of Service QoS InformationTo log your phone off Press Options To adjust the contrast level Press OptionsDisplay Contrast Logging OffChanging Feature Key Labels Phone Screen on Answer Displaying Language SelectionTo change the language Press Options Phone Screen on Calling Display Call TimersMessage Display Rate Visual Alerting Overview of the Function Keys Function KeysProgramming your own functions Name Description Toggles Data Function Key ProgrammingPark Yes User Group Number Dial Flash Hook Flash Admin Pages Shorthand Programming ModeAdmin1 Longhand Programming Press Admin or AdminTo make internal calls System FeaturesIntroduction Making CallsTo answer calls at your own extension Default ring cadences areAnswering Calls Call WaitingTo divert calls at another extension Call ForwardingDiverting Calls The∙following options are available for call forwardingVoicemail Do Not DisturbThe∙following options are available for voicemail Default Feature Codes Page Testing Your Phone Management and TroubleshootingTo test the phones lights and display Troubleshooting Chart 13, 14 IndexAL7 1LZ
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4610, 5610 specifications

The Avaya 5610 and 4610 are part of Avaya's family of IP telephones designed to cater to the needs of businesses looking for reliable communication solutions. These phones are particularly well-suited for office environments, providing a blend of user-friendly features, efficient technology, and robust characteristics that enhance productivity and communication.

The Avaya 5610 is aimed at users who require advanced features for enhanced communication. It boasts a sleek design with a large backlit display, making it easier for users to navigate through menus and access various functions. One of its standout features is the support for wideband audio, which significantly improves voice clarity during calls, providing a more natural conversation experience. Furthermore, the 5610 supports multiple line appearances, allowing users to manage several calls efficiently.

The 4610, on the other hand, offers a more basic, yet highly effective, communication tool for users who do not need extensive functionality. It still includes essential features such as a display for call information, programmable buttons for quick access to frequently dialed numbers, and a comfortable handset designed for lengthy conversations. The 4610 is also designed for ease of use, which makes it ideal for businesses that require reliable yet straightforward phone systems.

Both models are powered by Avaya's IP telephony technology, enabling businesses to leverage their existing network infrastructure for enhanced communication capabilities. They support Power over Ethernet (PoE), allowing the phones to receive power through the Ethernet cable, simplifying installation and reducing clutter.

Additionally, both the 5610 and 4610 are compatible with Avaya's Communication Manager, which provides advanced call handling and management capabilities, promoting efficient communication within organizations. They also support a variety of codecs for voice transmission, ensuring high-quality audio across different network conditions.

In terms of characteristics, the Avaya 5610 and 4610 are built for durability and longevity, featuring robust materials that withstand the rigors of daily use. Their intuitive interfaces and programmable options make them suitable for a diverse range of users, from executives to support staff.

Overall, the Avaya 5610 and 4610 IP phones stand out as reliable, feature-rich communication devices that meet the needs of modern businesses, enhancing collaboration and operational efficiency. Whether you opt for the advanced features of the 5610 or the straightforward usability of the 4610, both phones promise a substantial upgrade to any organization's communication framework.
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