TROUBLESHOOTING GUIDE
SYMPTOMS |
| POSSIBLE CAUSES |
| ACTION TO TAKE |
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The module doesn’t function. |
| • The module has not been inserted properly. |
| • Power off the computer, and disconnect the module. Plug |
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| the module back in, making sure it is seated correctly. |
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| • Electro static discharge. |
| • Press ACL to reset computer and clear the memory (see |
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| • You have pressed GO/STOP to turn on the module while |
| section 7.1). |
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| • Press ACL to reset computer and clear the memory (see | |
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| Exclusive Board is off. |
| section 7.1). |
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The computer doesn’t react, |
| • Wrong or defective adapter. |
| • Use the HGN 5009 (9V 300mA) adapter. |
behaves erratically, or “freezes” |
| • The module has not been inserted properly. |
| • Turn the power off, and try reinserting the module. |
during a game. |
| • Electrostatic discharge. |
| • Press ACL to reset computer and clear the memory (see |
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| section 7.1). |
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The computer won’t make a |
| • Two Player Mode may be turned on. |
| • The computer only plays automatic responses to your |
move. |
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| moves if Two Player Mode is off (see Section 2.7). |
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| • You may be on a level where the computer thinks for a long |
| • To force the computer to make a move, press ENT. |
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| time. |
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The computer won’t accept your |
| • Is it your turn? Is your King in check? Will your move put |
| • Review the chess rules. Verify the position to make sure it is |
move. |
| your King into check? Are you trying to castle incorrectly? |
| correct (see Section 6.1). |
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| • The computer is thinking (its color symbol is flashing). |
| • To interrupt the computer, press ENT. |
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The light in the to square is on, |
| • You have not entered the computer’s last move correctly |
| • Pick the piece up again, and the computer will light the |
even after moving the |
| (wrong from or to square). |
| correct to square. Put the piece down on the indicated |
computer’s piece. |
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| square. Check the display for the correct move. |
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You can’t exit Position Mode by |
| • You have set up an illegal position. A King may be in check |
| • Check your position, and make necessary changes (see |
pressing CL. |
| and is not to move, you may have too many pawns on the |
| Section 6.2). Press CL again to exit Position Mode. |
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| board, etc. |
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The display is showing _. |
| • You are in Position Mode, and have pressed ENT to clear |
| • To clear the board, press ENT once more; to cancel, press |
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| the board. |
| CL (see Section 6.2). |
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The computer seems to be |
| • The computer has made a special move, such as castling, |
| • Review the chess rules. Verify the position (see Section |
making illegal moves. |
| en passant, or a pawn promotion. |
| 6.1). |
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| • Your position is |
| • Verify the position (see Section 6.1). |
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The computer is silent. |
| • The Silent Mode option may be activated. |
| • Check the option settings (see Section 5.1). |
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The computer is making instant |
| • The computer may be on a level where it moves quickly and |
| • Press LEV to see which level is selected (see Section 3). |
or irrational moves. |
| plays weaker because its search depth is limited. |
| Change to another level, if desired. |
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Your game and settings are not |
| • The module’s battery is weak or bad. |
| • Replace the |
retained in memory when the |
| • You have not pressed GO/STOP to switch the module off |
| • Press GO/STOP to turn the module off before switching off |
module is turned off. |
| before switching off the Exclusive Board. |
| the Exclusive Board. |
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