Trouble-shooting

Most problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at 1-888-825- 2588, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppres- sor that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps. Important: The hiker is not compatible with GFCI-equipped outlets.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the hiker near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

d. Check the on/off switch located on the hiker near the power cord. The switch must be in the “on” position.

PROBLEM: The power turns off during use

Tripped

Reset

Position

SOLUTION: a. Check the circuit breaker located on the hiker frame near the power cord (see c. above). If the cir- cuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Re-insert the key fully into the console.

d. Make sure that the on/off switch is in the “on” position.

e. If the hiker still will not run, please call our Customer Service Department, toll-free.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Remove the key from the console and unplug the power cord. Remove the indicated Screws (36) from the Motor Cover (29). Carefully rotate and lift the Motor Cover.

b. Locate the Reed Switch (32) and the Magnet (18) on the left side of the Pulley (7). Turn the Pulley until the Magnet is aligned with the Reed Switch. Make sure that the gap between the Magnet and the Reed Switch is about 1/8”. If necessary, loosen the Screw

(67)and move the Reed Switch slightly. Retighten the Screw. Re-attach the motor cover, and run the hiker for a few minutes to check for a correct speed reading.

a		36
		29
b	7	Top View
	7
	32
	18
	1/8”	67
		67