Water splashing on your face from the H5i

Problem/Possible cause	Solution
Air filter is blocked.	Replace your air filter. Disconnect the power cord and then
	reconnect it to restart the device.
Air tubing is blocked.	Check your air tubing and remove any blockages. Disconnect
	the power cord and then reconnect it to restart the device.
Humidity level setting is too high,	Turn the humidity level setting down and empty the water from
resulting in accumulation of water in	the air tubing.
the air tubing.
Displays message: Check ResMed 30/90W Power Supply Unit and fully insert the connector
The DC plug is partially inserted into	Fully insert the DC plug.
the back of the device or inserted
too slowly.
A non-ResMed power supply unit is	Remove the power supply unit and replace with a ResMed
connected to the device.	power supply unit.
The power supply unit is being	Make sure that the power supply unit is free from bedding,
covered by bedding.	clothes or other objects that could cover it.
Water splashing on your face from the H5i
The water tub is overfilled.	Check that the water level is below the maximum water level
	mark.
Condensation is forming in the air	Turn the humidity level setting down via the menu.
tubing and mask.
Leaking water tub
The water tub may be damaged or	Contact your service provider for a replacement.
cracked.
The cleanable water tub is not	Check for damage and reassemble the cleanable water tub
assembled correctly.	correctly.

Air feels too warm/cold in the mask

The temperature of the ClimateLine or ClimateLineMAX heated air tubing is set too high/low.

Turn up/down the heated air tubing temperature via the menu.

Power failure.	Remove the patient’s mask until power is restored.
Power cord is disconnected or mains	Ensure the power cord is connected and the mains power
power switch is turned off during	outlet (if available) is on.
therapy.

Displays message: Tube blocked, please check your tube

Air tubing is blocked.

Check the air tubing and remove any blockages. Disconnect the power cord and then reconnect it to restart the device.

Displays message: Alarm module fault, please contact service provider

General failure of the device and/or the alarm module. Therapy cannot be started again.

Contact your service provider immediately.