Operating Problems
Pressing POWER does not turn the machine on.
Is the power switched on?
Unplug machine from the wall. Wait 60 seconds, plug back in and operate the machine.
Could your household power supply be at fault? Try plugging in another electrical appliance.
Pressing START / PAUSE does not start the fill.
Are both hot and cold faucets turned on?
Are the inlet hose screens blocked?
Is Delay Start on?
FILLING continuously.
Check that the machine is not siphoning.
Check the black hose guide is installed.
NOT SPINNING properly.
Is the load out of balance? (refer pages 23 and 28).
Check the machine is level and does not rock.
It may have suds
SPIN SPEED sounds slower than it should.
The clothes are unevenly distributed in the wash basket, your Ecosmart has compensated by lowering the spin speed.
Machine is continually going OUT OF BALANCE.
Check the machine is level and does not rock, and has rubber feet fitted.
Too much water for load (page 20).
Too much or too little water when filling on AUTO WATER LEVEL.
It may still be in the process of sensing the water level. (Refer to page 20).
Some loads do not suit Auto water level eg pillows, bedding, large bulky items. Manually select the water level.
Refer to pages 26 to 28 to adjust the Auto fill level.
NOISES.
Banging – The load is out of balance (refer page 23).
Other noises – refer page 31.
SMALL PUDDLE of water coming from under the machine.
The water level is too high for the amount of clothes. This has caused excessive splashing. Use a lower water level.
Large bulky garments (eg pillows, comforters) can cause splashing. (Wash on Delicate cycle.)
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If the problem persists refer to the service contacts on page 33.
(Before calling for help please locate the serial number of your washer on its back top left corner).