Maytag MVWX550XW warranty Troubleshooting, If you experience Possible Causes Solution

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TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Vibration or Off-Balance

Check the following for proper installation or see “Using Your Washer” section.

Feet may not be in contact with the

Front and rear feet must be in firm contact with floor, and

floor and locked.

washer must be level to operate properly. Jam nuts must be

 

tight against the bottom of the cabinet.

 

 

Washer may not be level.

Check floor for flexing or sagging. If flooring is uneven, a 3/4"

 

(19 mm) piece of plywood under your washer will reduce sound.

 

 

 

See “Level the Washer” in Installation Instructions.

 

 

Load could be unbalanced.

Load dry items in loose heaps evenly around basket wall.

 

Adding wet items to washer or adding more water to basket

 

could unbalance washer.

 

 

 

Wash smaller loads to reduce imbalance.

 

 

 

Use Bulky cycle for oversized, non-absorbent items such as

 

comforters or poly-filled jackets.

 

 

 

See “Cycle Guide” and “Using Your Washer” in this Use and

 

Care Guide.

 

 

Noises

 

Clicking or metallic

Objects caught in washer drain

Empty pockets before washing. Loose items such as coins

 

noises

system.

could fall between basket and tub or may block pump.

 

 

 

It may be necessary to call for service to remove items.

 

 

 

It is normal to hear metal items on clothing such as metal snaps,

 

 

 

buckles, or zippers touch against the stainless steel basket.

 

 

 

 

 

Gurgling or humming

Washer may be draining water.

It is normal to hear the pump making a continuous humming sound

 

 

 

with periodic gurgling or surging as final amounts of water are

 

 

 

removed during the spin/drain cycles.

 

 

 

 

 

Water Leaks

 

 

 

 

 

 

Check the following for proper installation:

Washer not level.

Water may splash off basket if washer is not level.

 

 

Fill hoses not attached tightly.

Tighten fill-hose connection.

 

 

Fill hose washers

Are all four fill hose flat washers properly seated?

 

 

Drain hose connection

Pull drain hose from washer cabinet and properly secure it to

 

drainpipe or laundry tub.

 

 

Check household plumbing for leaks

Water can back up out of a clogged sink or drainpipe. Check

or clogged sink or drain.

all household plumbing for leaks (laundry tubs, drain pipe,

 

water pipes, and faucets.)

 

 

Washer not loaded properly.

Unbalanced loading can cause basket to be out of alignment

 

and cause water to splash off tub. See “Using Your Washer”

 

for loading instructions.

Washer not performing as expected

Not enough water

Load not completely covered

This is normal operation for an HE low-water washer. The load will

in washer

in water.

not be completely underwater. The washer senses load sizes and

 

 

adds correct amount of water for optimal cleaning. See “What’s

 

 

New under the Lid.”

 

 

IMPORTANT: Do not add more water to washer. The added water

 

 

lifts the load off the washplate, resulting in less cleaning.

Washer won’t run

Check for proper water supply.

Both hoses must be attached and have water flowing to

or fill, washer stops

 

inlet valve.

working

 

 

 

Both Hot and Cold water faucets must be turned on.

 

 

 

 

 

 

 

Check that inlet valve screens have not become clogged.

 

 

 

 

 

Check for any kinks in inlet hoses, which can restrict water flow.

 

 

 

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Contents Table of Contents Washer Safety WHAT’S NEW Under the LID? Cleaning with Less Water Automatic Load Size SensingControl Panel and Features Items to Cycle Wash/Rinse Spin Soil Available Cycle Details Cycle GuideOptions Sort and prepare your laundry Load laundry into washer Using Your WasherHelpful Tips Add liquid chlorine bleach to dispenser Press Power to turn on washerAdd HE detergent to dispenser Add fabric softener to dispenserWasher Maintenance Select cycle optionsTo use washer again To clean exteriorTo winterize washer Troubleshooting If you experience Possible Causes SolutionStandpipe farther than 4.5 114 mm Installation. Drain hose extends intoThan normal Remove any clogs from drain hoseLoad garments in loose heaps evenly around the basket wall On load size and soil levelWasher not loaded as recommended Load with dry items onlyDo not add products directly to load Load dispensers before starting a cycleAvoid overfilling Depending on your load, or use liquid HE detergentWithin the United States of America and Canada Items Excluded from WarrantyThis limited warranty does not cover First YearSécurité DE LA Laveuse Quoi DE Neuf Sous LE COUVERCLE? Nettoyer avec moins d’eau Détection automatique de taille de chargeNiveau DE Saleté Tableau DE Commande ET CaractéristiquesVitesse D’ESSORAGE Rinse Rinçage Sensing DétectionWash Lavage Spin EssorageLaver Guide DE Programmes’essorage Saleté Disponibles Et articles Spin MaillotsCombine un rinçage et un Essorage pour les chargesUtilisation DE LA Laveuse Conseils utilesAjouter l’agent de blanchiment liquide dans le distributeur Appuyer sur Power pour mettre la laveuse en marche`Verser le détergent HE Dans le distributeur Verser de l’assouplissant pour tissu dans le distributeurSélectionner les réglages de programme Sélectionner le programmeSélectionner les options de programme Entretien DE LA Laveuse Nettoyage de l’extérieurHivérisation de la laveuse Important Pour éviter tout dommage, installerRemise en marche de la laveuse Bruits DépannageVibrations ou déséquilibre Fuites d’eauLa laveuse ne fonctionne pas comme prévu La laveuse ne fonctionne pas comme prévu suite Dépannage Causes possibles Solution Suivants se produisent Si les phénomènesÉléments Exclus DE LA Garantie Première AnnéeLa présente garantie limitée ne couvre pas You can write with any questions or concerns at U.s.AU.s.A. and canada Vous pouvez écrire en soumettant toute question