TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run | Check proper electrical supply. | Plug power cord into a grounded 3 prong outlet. |
or fill, washer stops |
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| Do not use an extension cord. | |
working (cont.) |
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| Ensure there is power to outlet. |
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| Reset a tripped circuit breaker. Replace any blown fuses. |
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| NOTE: If problems continue, contact an electrician. |
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| Normal washer operation. | Lid must be closed for washer to run. |
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| Washer will pause during certain phases of cycle. Do not |
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| interrupt cycle. |
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| Washer may be stopped to reduce suds. |
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| Washer spins the load before filling to determine load size. |
| Washer not loaded as | Remove several items, rearrange load evenly in basket. Close |
| recommended. | lid and press Start/Pause/Unlock. |
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| Do not add more than 1 or 2 additional items after cycle has |
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| started. |
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| Do not add more water to the washer. |
| Not using HE detergent or using too | Only use HE detergent. Suds from regular detergents can slow |
| much HE detergent. | or stop the washer. Always measure detergent and follow |
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| detergent directions based on your load requirements. |
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| To remove suds, cancel cycle. Select RInse & Spin. Press Start/ |
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| Pause/Unlock. Do not add more detergent. |
Washer not draining/ | Empty pockets and use garment bags | Small items may have been caught in pump or between basket |
spinning, loads are | for small items. | and tub, which can slow draining. |
still wet | Use a cycle with a low spin speed. | Cycles with lower spin speeds remove less water than cycles |
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| with high spin speeds. Use the recommended cycle/speed spin |
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| for your garment. To remove extra water in the load, select Drain |
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| & Spin. Load may need to be rearranged to allow even |
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| distribution of the load in the basket. |
| Washer not loaded properly. | Reduce load size to improve water removal. A tightly packed load |
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| may not allow the washer to spin correctly, leaving the load wetter |
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| than normal. |
| Check plumbing for correct drain hose | Check drain hose for proper installation. Use drain hose form and |
| installation. Drain hose extends into | securely attach to drainpipe or tub. Do not tape over drain opening. |
| standpipe farther than 4.5" (114 mm). | Lower drain hose if the end is higher than 96" (2.4 m) above the floor. |
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| Remove any clogs from drain hose. |
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