Maytag MLE/MLG23MNF, MDE/MDG21PRA, MDE/MDG21PNA, MDE/MDG21PDA, MDE/MDG21PDD Dryer Drum Will Not Turn

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Single Dryer Troubleshooting Guide

Dryer Drum

Will Not

Turn

Enter service mode using the service switch.

Did a diagnostic code

 

 

 

Yes

appear?

 

 

 

 

 

 

 

 

 

 

 

 

 

No

Clear the diagnostic codes.

Exit service mode.

See the single dryer diagnostic code guide.

Does the display

show Zero minutes?

No

Yes

Replace the door

switch.

Start a diagnostic cycle . Does 115 VAC appear across the motor?

Is the drum belt in the proper position and not

damaged?

No

Yes

 

Let the motor and

thermal protector cool for

5 minutes.

No

Position the belt

correctly or

replace the belt.

Check wiring and

 

 

 

 

 

 

 

termination between

 

 

 

 

Does the drum

 

 

control board, motor

 

 

No

 

 

Yes

 

 

 

turn?

 

relay, door switch, motor

 

 

 

 

 

 

 

 

 

 

 

 

 

and thermal fuse.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does 115 VAC appear

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

Replace the motor

across the motor?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

Replace the

control board.

Normal operation

22

16022904 Rev. 0

©2004 Maytag Appliances Company

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Contents Commercial Single Stack Dryers Important Information Table of Contents Important Safety Information General Information Related Publications About Ground WiresProper Grounding and Polarization of 120 Volts Wall Outlets Grounding Instructions ExplanationModel Identification ServiceParts and Accessories Commercial Dryer NomenclatureWater 1 o F TERMINOLOGY/DEFINITIONS Term DefinitionsAir movement measured in cubic feet per minute GAS Valve Assembly HOW IT WorksFunction of Gas Valve System Radiant Sensor Contact ClosedGas Conversions Safety FeaturesPower Interruptions Ignition FailuresGeneral Information Wattage Specifications General SpecificationsExhaust Ducts Electrical Troubleshooting Drive Motor CheckMotor Test Cord Centrifugal SwitchAir Shutter Adjustment Drive Motor TestHow to Use ManometersWill Not Dry Mechanical Troubleshooting Will Not RunWill Not Shut-Off Noisy and/Or VibrationSingle Dryer Troubleshooting Guide Exit Dryer Stopped with Zero Minutes Remaining DisplayCannot Enter Or OperatorDisplay Flashes User Mode Dropped Into Machine Credited Are Eventually LostRespond To Control Does NotKey Inputs Dryer Drum Will Not Turn Response To Coin 1 orNo Decimal Will Not Keep Time Of Day During Power InterruptionsWill not Respond to handheld Point Is UsedNot Heat Dryer WillSingle Dryer Diagnostic Program Dryer Diagnostic ProgramSingle Dryer Diagnostic Code Door Sense ProblemVAC Abnormal Display Or Function Upper or Stack Dryer Troubleshooting GuideDisplay Is Blank Lower Dryer Has Zero Minutes Remaining DisplayNot ControlBoard Does KeypadsDuring Response To Coin Or CoinKeep Time Day InterruptionCannot Dryer Runs Without Program Selection Drum Will Not Turn Stack Dryer Diagnostic Program Stack Dryer Diagnostic Code D1 or d17 Door Sense ProblemVoltage Problem Microprocessor Board Touch Pad AssemblyControl Panel TransformerDoor Assembly Service Door SwitchCoin Vault Switch Coin SensorDoor Disassembly Reversing Door AssemblyFront Panel Door Switch Top CoverFront Shroud Assembly Removal Outlet Duct, Shroud & Tumbler FrontFront Seal Lint FilterBearing & Pads BeltInstalling Drive Belt Rear Shroud AssemblyBaffles Roller and Bearing Assembly Back SealCycling Thermostat Blower AssemblyThermostats Low-cycling ThermostatBlower Motor Switch Drive Motor Assembly Exhaust Duct Pipe Assembly BreakdownIdler Arm Assembly Coils Gas Valve AssemblyIgniter Inlet Duct Gas ValveCombustion Cone Heater EnclosureAccess Cover Service Panel and SwitchStack Dryer Sloped Front Models Microprocessor Coin DropRemove Screws Swing Out AwayStack Dryer Sloped Front PR Stack DRYER-MN ModelsSelector Switch Push-To-Start SwitchTimer Machine-In-Use LightFront Shroud Assembly Stack DRYER-FLAT Front ModelsMotor & Heater Relays Appendix a Programming Procedures PricingFixed Vend Pricing SET UP Codes Steps 3. thru 9. codes are skipped if mode 2.00 is selected Money Counter Option00 7.STARTING of Special Pricing Hour Value of Coin 2 Canadian Dollar Drop White & Colors keypad Example All Single Load Models Dryer Diagnostic ModeDryer Help Mode Stacked Models Only