Troubleshooting
Problem | Cause | Solution | |
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Meter has been in | Attempt to reprogram the meter. If you see a | ||
service for an | the end of its life. | screen on the PC that says, “Memory Failure” and/or the | |
extended period of |
| meter screen defaults to the ACTIVATE/ACTIVATE | |
time and begins to |
| screen, the | |
work erratically |
| changed. Install the Electronics Repair Kit (246675). | |
such as loss of |
| The Electronics Repair Kit includes a new meter board | |
Work Orders or |
| with | |
Security settings. |
| the features desired. | |
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Meter leaks. | Extension may be loose from meter | Tighten seal nut using two wrenches. | |
| fluid housing. |
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| Swivel connection at hose may be | Clean, seal, and tighten joint. | |
| leaking. |
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Meter cuts on and | The trigger is being held during pre- | Release the trigger during preset dispense. | |
off during preset | set dispense. |
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dispense. |
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Trigger or trigger membrane switch is | Replace the trigger and trigger membrane using the | ||
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| damaged - flow bars DO show on the | Trigger Repair Kit (246439 N. A., 249883 Australia). See | |
| meter display when the trigger IS | page 33. Do not use clamps or wire ties to hold trigger | |
| NOT actuated. | during dispense, doing so voids the warranty. | |
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Meter displays | Trigger or trigger membrane switch is | Replace the trigger and trigger membrane using the | |
“active trig” | damaged - flow bars DO show on the | Trigger Repair Kit (246439). See page 33. Do not use | |
| meter display when the trigger IS | clamps or wire ties to hold trigger during dispense, doing | |
| NOT actuated. | so voids the warranty. | |
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| Trigger is being held before activating | Release trigger to activate meter. | |
| meter for dispense. |
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* To use the Matrix Emergency Mode contact the Matrix System Administrator in your facility.
18 | 309497L |