Problem | Possible Cause | Solution |
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Burners will not light Burners not assembled cor- rectly
using the igniter
Not pausing long enough before clicking the control panel knob
No spark
LP gas cylinder is empty
Coupling nut is not fully con- nected to regulator
Excess flow valve tripped in regulator
Obstructions in burners
Electrodes and burners are wet
Wire is loose or disconnected
Wire is shorting (sparking between igniter and elec- trode)
See Step 8 - Install Burners of the Assembly Instructions
When lighting the 1st (Leftmost) Burner,
Gas collector tab is bent (making too large or small of a gap between electrode and tab). By hand, bend gas collector tab back within a maximum of 3/16” gap to electrode. (See page 17 for illustration).
Take LP gas cylinder to licensed LP gas supplier to be refilled
Tighten coupling nut by hand about
Turn control knobs to “off” position and turn LP gas cylinder handle clockwise until it stops. Wait five minutes. Relight LP gas grill.
Clean burners (See Burner Maintenance in Care and Maintenance section of this manual)
Dry electrode with clean cloth
Reconnect the wire
Replace igniter wire/electrode assembly (Call the Customer Service Department)
Burners will not light | Burners not assembled cor- | See Step 8 - Install Burners page of the Assembly Instructions |
using a match | rectly |
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| LP gas cylinder is empty | Take LP gas cylinder to licensed LP gas supplier to be refilled |
Excess flow valve tripped in regulator
Turn control knobs to “off” position and turn LP gas cylinder handle clockwise until it stops. Wait five minutes. Relight LP gas grill.
| Coupling nut is not fully con- | Tighten coupling nut by hand about |
| nected to regulator | additional turn. Do not use tools. |
| Obstructions in burners | Clean burners (See Burner Maintenance in Care and |
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| Maintenance section of this manual) |
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Low flame or low heat | Gas in LP cylinder is low | Check LP gas cylinder. Refill if necessary. |
| Excess flow valve tripped in | Turn control knobs to “off” position and turn LP gas cylinder |
| regulator | handle clockwise until it stops. Wait five minutes. Relight LP |
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| gas grill. If flame remains to be low, turn off gas at cylinder |
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| and grill. Disconnect the regulator from the LP gas cylinder. |
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| Reconnect the regulator to the LP gas cylinder. Perform a leak |
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| test. Relight grill. This will reset the excess flow valve. |
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