Desa (V)CD36TNE, (V)CD36RPE, (V)CD36TPE, (V)CD36RNE installation manual Electronic Ignition

Page 42

Troubleshooting

Electronic IGNITION

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.

Note: All troubleshooting items are listed in order of operation.

The two most common causes of a malfunctioning gas appliance are:

1.Loose wiring connections

2.Construction debris clogging the pilot and/or gas control valve filter

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Ignitor will not spark or pilot

1.

No gas supply, or shutoff valve

1.

Check to see if you have gas

will not light

 

is OFF

 

supply and that equipment

 

2.

Air in gas line

2.

shutoff valve is opened

 

Repeat lighting procedure sev-

 

 

 

 

eral times to purge all air out of

 

 

 

 

lines. If after repeated attempts

 

 

 

 

appliance does not light, call for

 

3.

Construction debris clogging

3.

qualified service and repair

 

Remove debris and dirt, and

 

 

pilot orifice

 

inspect and clean any other

 

4.

Low gas pressure

4.

possible obstructions

 

Contact your gas supplier to

 

5.

Kinked pilot line

5.

check pressure

 

Have a qualified technician

 

6.

Control valve is not opening

6.

replace pilot line

 

Replace control valve (Refer to

 

7.

No power to unit or the igni-

7.

Replacement Parts, page 44)

 

Check that main power is on

 

 

tion module

 

and that wire connections are

 

 

 

 

made correctly to the ignition

 

 

 

 

model (see Wiring Diagram,

 

 

 

 

page 24). Check for 24 VAC

 

 

 

 

at the secondary side of the

 

 

 

 

transformer. If 24 VAC is pres-

 

 

 

 

ent, and the module does not

 

 

 

 

operate, have the module

 

 

 

 

replaced otherwise have the

 

 

 

 

transformer replaced.

 

Pilot will not stay lit

1.

Loose wiring on ignitor wire

1.

Check wiring connection.

 

 

to ignition module and/or poor

 

Refer to wiring diagram (see

 

 

ground to ignition module

 

Wiring Diagram, page 24)

 

 

 

 

and/or check ground wire to

 

2.

Pilot flame too low to sense

2.

ignition module

 

Clean and adjust pilot burner

 

 

 

 

and check gas supply and inlet

pressure to unit Note: Have a qualified technician replace pilot assembly if broken or corroded

42

www.desatech.com

116035-01E

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Contents PROPANE/LP GAS ModelS PROPANE/LP GAS Models Natural GAS ModelsVCD36RN, VCD36RNE VCD36TN, VCD36TNETable of Contents Safety Information Product Identification High traffic areasLocal Codes Product FeaturesPre-Installation Preparation Location and space requirementsPackaging and Removal ClearancesFraming and finishing Mantel ClearancesSide Clearances for Combustible Materials Location of Termination Cap Termination CAP AIR Supply Inlet GAS MeterVenting Installation Instructions Installation PrecautionsFeet. Use wall straps for this purpose Installation PlanningLocation of the fireplace Twisting, bending, etcInstalling Siding Standoff Combustible Exterior Wall Installing Inner Wall Firestop Wall FirestopVenting Installation Horizontal TerminationSnorkel Installation for vertical termination 45 and 30 Offset with Wall StrapFlat Ceiling Installation Connect a section of pipe and extend up through the holeTwist-lock the vent cap onto the last section of vent pipe Vertical Termination Configurations for Rear Vent Vertical VentingVertical Termination Configurations for Top Vent High Wind TerminationParts list for venting kits and components Desa 5/8 Pipe & Vent Kits Number DescriptionModel BK Installation Fireplace InstallationInstalling optional blower accessories Electrical Supply ConnectionPlug in blower power cord Blower Model BKModel BKT Installation Plug in blower power cord to duplex outletWiring Diagrams Installing and Activating the Remote Receiver Installing Remote ReceiverAttach the terminal wires to the battery. see Figure Locate the two plastic mounting clips provided with the kitImportant Fireplaces when factory equipped for use at high High Altitude installationInstalling Gas Piping to Fireplace Location Installation Items NeededConnecting Fireplace to GAS Supply Propane/LP Supply TankExternal Regulator Vent Pointing DownTest Pressures Equal To or Less Than Psig 3.5 kPa Pressure Testing Gas Supply Piping SystemChecking GAS Connections Close equipment shutoff valve see FigureRemoving/Replacing Glass Door Pressure Testing Fireplace Gas ConnectionsRemoving Lower Louver Access Panel Removing Top Louver Trim PanelInstalling LOGS, lava rock and glowing embers Removing Glass DoorLighting Instructions Millivolt For your safety Read before lightingOperating Fireplace Open the bag of ember materialsOptional Hand-Held Manual Lighting ProcedureTo Turn OFF GAS To Appliance Remote OperationThermostat Series Model HRC200 Operating optional blower accessory Electronic ingnition For your safety Read before lightingOperating optional GWMT1 Wall Mounted Thermostat Optional Wireless Remote Operation PilotInspecting Burners Pilot assemblyIf you pilot assembly does not meet these require- ments Burner Flame PatternCleaning Maintenance Glass DoorPilot and burners Logs TroubleshootingObserved Problem Possible Cause Remedy Venting systemBurner orifice clogged Clean burner see Cleaning Is lit When ignitor button is pressedProblem could be caused by Turn on gas supply or openTery is power is low When burner is lit HI position when burner isOr shut off Service person Remote does not function Operation Processes and logs curing Hours of operationStatement above Electronic Ignition Gas leak. See Warning Statement at topTechnical Service Replacement PartsService Hints SpecificationsManual Blower KIT BK AccessoriesPROPANE/NATURAL GAS Thermostatically Controlled Blower KIT BKTIllustrated Parts Breakdown Parts List Illustrated parts breakdown Washer, Flat 7/8 ID x 2 OD x 1/8 Thick Illustrated Parts Breakdown CD36TNEV Warranty Information Keep this WarrantyLimited Warranty DIRECT-VENT Fireplace

V)CD36RN, (V)CD36TN, (V)CD36RPE, (V)CD36RNE, (V)CD36RP specifications

The Desa (V)CD36TPE, (V)CD36TP, (V)CD36TNE, (V)CD36RP, and (V)CD36RNE represent a series of cutting-edge heating solutions designed to meet the diverse needs of modern users. These models stand out for their efficiency, user-friendly features, and advanced technologies that ensure optimal performance and comfort.

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In summary, the Desa (V)CD36TPE, (V)CD36TP, (V)CD36TNE, (V)CD36RP, and (V)CD36RNE models exemplify innovation in heating technology, offering energy efficiency, safety, and user convenience. These features make them an excellent choice for anyone seeking reliable and effective heating solutions.
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