Desa CGCDV42NR, CGCDV42PR, (V)VC42P Troubleshooting, Observed Problem Possible Cause Remedy

Page 33

Troubleshooting

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

 

REMEDY

 

 

 

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at pilot

2.

nected to ignitor cable

 

2.

Free ignitor cable if pinched

 

Ignitor cable pinched or wet

 

 

 

 

 

 

by any metal or tubing. Keep

 

3.

Piezo ignitor nut is loose

3.

ignitor cable dry

 

 

 

Tighten nut holding piezo

 

 

 

 

 

 

ignitor. Nut is located behind

 

4.

Broken ignitor cable

 

4.

the mounting bracket

 

 

Replace ignitor cable

 

5.

Bad piezo ignitor

 

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned

7.

Tighten electrode. Replace if

 

 

wrong

 

 

 

necessary

 

 

 

 

 

 

 

 

 

When ignitor button is pressed,

1. Gas supply

turned

off or

1.

Turn on gas supply or open

there is spark at pilot but no

 

equipment

shutoff

valve

 

equipment shutoff valve

ignition

2.

closed

 

 

2.

Turn gas control knob to

 

Gas control knob not in PI-

 

3.

LOT position

 

3.

PILOT position

 

 

 

Gas control knob not pressed

Press in gas control knob

 

4.

in while in PILOT position

4.

while in PILOT position

 

Air in gas lines when in-

Continue holding down con-

 

 

stalled

 

 

 

trol knob. Repeat igniting op-

 

5. Depleted gas supply (propane/

 

eration until air is removed

 

5. Contact local propane/LP gas

 

6.

LP models only)

 

6.

company

Cleaning

 

Pilot is clogged

 

Clean pilot (see

 

 

 

 

 

 

and Maintenance,

page 31)

 

7.

Gas regulator setting is not

7.

or replace pilot assembly

 

Replace gas regulator

 

 

correct

 

 

 

 

 

 

116236-01G

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Contents Patent Pending What to do if YOU Smell GASSafety Information Table of ContentsSafety Information Product Identification Local CodesHigh traffic areas Pre-Installation Preparation Product FeaturesLocation and space requirements This fireplace does not require electricity to operateMinimum clearances to combustibles for Clearances42 1067 mm Front 36 914 mm Top of Standoffs VentFraming and finishing Noncombustible mantels at any height aboveFireplace Balcony with Perpendicular Side Wall Location of Termination CapInstallation Precautions Venting Installation InstructionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior Round Termination Ground Floor InstallationRecommended Applications Corner ground floor installation Corner InstallationHorizontal System Installation Using TWO 90 Elbows Installation for vertical termination Flat Ceiling InstallationConnect a section of pipe and extend up through the hole Twist-lock the vent cap onto the last section of vent pipe Vertical Venting High Altitude InstallationDesa 5/8 Pipe & Vent Kits Number Description Parts list for venting kits and componentsInstalling optional blower accessories Fireplace InstallationModel BK Installation Plug in blower power cordBlower Model BKT Model BKT InstallationInstalling Gas Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Propane/LP From Connecting Fireplace to GAS SupplyTest Pressures Equal To or Less Than Psig 3.5 kPa Checking GAS ConnectionsInstalling Remote Receiver Pressure Testing Fireplace Gas ConnectionsRemoving/Replacing Glass Door Replace battery cover onto remote control unitRemoving Louver Panels Removing Glass DoorInstalling Brick liner Models BL42DASA and BL42DHASA Installing lava rock and glowing embersReplace screen/rod assembly by reversing step Cleaning Glass DoorOperating Fireplace For your safety Read before lightingLighting Instructions Close top and bottom louversTo Turn OFF GAS To Appliance Manual Lighting Procedure Optional Hand-HeldRemote Operation Thermostat Series Model HRC200 On/Off Series Model HRC100Pilot assembly Operating optional blower accessoryKey Pad Lock Feature Inspecting BurnersCleaning Maintenance Burner Flame PatternGlass Door Pilot and burners LogsVenting system Observed Problem Possible Cause Remedy TroubleshootingBurner orifice clogged Clean burner see Cleaning Is lit Problem could be caused by Replace pilot assemblyAfter pilot lights, keep gas Long enough Control knob pressedTery power is low When burner is lit HI position when burner isTurning gas control knob to Cold Minute Air in gas line Operate burner until air isStatement above Gas leak. See WarningService Hints Replacement PartsTechnical Service SpecificationsIllustrated Parts Breakdown Parts List 19 18 116236-01G Burner Pan Assembly Accessories Wall mounted on/off switch Wall mounted thermostat control kit gwmt1GwmS2 Not Shown Warranty Information Keep this WarrantyLimited Warranty DIRECT-VENT Fireplace
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