Mitel 5604 manual Answer a Call, Dial a Number from the Company Phonebook, End a Call

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Making and Answering Calls

Dial a Number from the Company Phonebook

1.Press "Menu".

2.Select "Contacts".

3.Select "Call contact".

4.The local and company phonebook appears in the same list but the company names are indicated by a “Locked entry” icon in front of the name. Select a contact from the list or search for the name/number by entering characters in the "Search" field.

5.Press the "Call" or the Off-hook soft key to make the call.

Answer a Call

The flashing LED, accompanied by a ring signal and/or a vibrating handset, give you notice of a call. Ring signal and vibrator can be disabled. The calling party’s handset number or name is shown. The name will be shown if the calling party’s handset number is stored in the local phonebook. Press the Off-hook key to answer the call. When a headset is connected to the handset, the answering button on the headset can be used to answer the call.

Other answering methods can be specified in the Settings menu. See “Settings” on page 60. The answering methods are Automatically and Loudspeaking.

When “Automatically” is enabled, all incoming calls are connected automatically.

Answer a Call

When the signal sounds press to answer the call, or press the soft key to answer the call in loud-speaking mode. The name/number of the calling party appears if calling line information is available.

Tip: When a headset is connected to the handset, the answering button on the headset can be used to answer the call.

A call may also be answered in the following ways:

•Automatically and Loudspeaking: When Automatically is enabled, all incoming calls are connected automatically. For additional information, see Settings on page 60.

•With a predefined message. This lets the use decline the call, but still acknowledge its receipt, by sending a predefined text message to the caller. See Answering a Text Message with a Predefined Message on page 48.

End a Call

Press to end the call. The duration of the call is shown in the display. The total time of the call can also be retrieved from the Calls menu > Call time.

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Contents MiVOICE Business and 5000 Communications Platforms Trademarks Iii Wireless Handset User Guide Call Operator Config Assistant Reverse Transfer Automatic Call after Alarm Vii Viii About Your Phone Mitel 5604 Wireless Handset User Guide LED Elements of the HandsetFeatures and Functions Chargers Contacting Emergency ServicesDesktop Charger Rack ChargerExposure to Radio Frequency Signals Tips for your Comfort and SafetyFrequency Range Dont Cradle the HandsetDect Handset Environmental RequirementsChemical Resistance Icons Icons and Text in the DisplayAbout Your Phone System dependent Keys and Buttons Multifunction Button Volume ButtonHot Keys Alphanumeric Keys Standby Mode, and Number Input ModeText Input Mode Headset Customizing Your Phone Switch the Handset On/OffLog a Shared/Hot Desk Phone On/Off Log on a HandsetLock/Unlock the Keypad in Idle Mode Turn On/Off the Audible SignalLock/Unlock the Keypad Log off a HandsetLock/Unlock the Keypad during a Call Lock/Unlock the HandsetUsing the Loudspeaking Function Call List Making and Answering CallsMake a Call Pre-DialDial the Sender of a Message Dial a Number from the Call ListDial a Number from the Local Phonebook Dial a Name from the Central PhonebookDial a Number from the Company Phonebook Answer a CallAnswer a Call End a CallDuring a Call Adjust the Volume during a CallOpen Contacts during a Call Open Messaging during a CallDeclining a Call with a Predefined Message Lock/Unlock the Keypad during a CallStart a New Call during a Conversation Mitel 5604 Wireless Handset User Guide Call Handling for MiVoice Business Accessing FeaturesRetrieve a Held Call HoldTransfer Method ConferenceAnswer Call Waiting Call Park CallbackCalls Advanced Features for MiVoice BusinessDo Not Disturb Call ForwardCall Pickup Loudspeaker DirectGroup Call Handling for the Mitel 5000 CP Call Handling for the Mitel 5000 CP Conference Advanced Features for the 5000 CP Reverse Transfer Config AssistantCall Operator Messaging Incoming Message for 5604 Services LicenseMessage List Receive a MessageDelete a Messages Reply to a MessageForward a Message Call the Sender of the MessageSave a Number Write and Send a MessageOpen a Sent Message Unsent MessagesDelete/Delete All Forward messageDelete Message Review Inbox Content while Reading a MessageSend a Message to Another Destination Accept/Reject a Message Receive a Message with Request for AnswerMessage Queuing and Message Priority Message Queuing and Priority Message Priority and Call PriorityInteractive Messaging Message Indication RepetitionInteractive Message Calling the Message Sender Colored MessagingCalling while Reading a Text Message Calling a Different Party Message TemplatesAnswering a Text Message with a Predefined Message Templates MenuSend Mobile Data with a Prefix Mobile DataSend Mobile Data Procedure Call Voice Mail One Key Voice Mail AccessReceive a Voice Mail Check the Voice Mail InboxPush-button Alarm Alarm OperationAcoustic Location Signal Test AlarmAlarm with Data Automatic Call after AlarmCustomizing the Menu Tree Menu TreeContacts Profile Messaging ServicesShort cuts Connections Settings Additional In Call Functions CallNavigate the Menu HeadsetsConnections Menu SystemNavigate the Menu Subscribe to Other SystemRename System Unsubscribe SystemEnd Call When put In Charger Switch off While ChargingCharger PriorityLoudspeaking Handsfree While Charging Mute Handset While ChargingLog Off Handset While Charging Change Profile While ChargingCall List Calls MenuCall Time Missed CallsSend a Message Delete an Entry from the Call ListAccept a PTT Invitation Voice Style Push to TalkPTT Voice Style Calls Handset initiated PTT Message Style System/Application Initiated Reject a PTT Invitation Voice StyleAccept a PTT Invitation Message Style Reject a PTT Invitation Message StyleCall a PTT Group Short Cuts MenuDefine a Soft Key Define a Navigation Key Define a Hot KeyAdd a Service Services MenuDefine the Multifunction or Alarm1 Button Delete a Service Edit a ServiceInbox Reply to SenderCall a Number in Text Write a New MessageCall a Sender Sent Messages Add a New Profile Profiles MenuCreate a Profile based on Another Profile Activate a ProfileEdit a Profile Delete a ProfileCall a Contact Contacts MenuAdd a Contact Add a New ContactAdd from the Call List Edit a ContactDelete a Contact Search by Name Central PhonebookSearch by Number View Last Search ResultSound and Alert Settings Settings MenuAdjust the Ringer Volume Set Message Alerts for MailSet the Key Sound Turn the Vibrator On/OffActivate the Automatic Key Lock Keypad Lock SettingsDeactivate the Automatic Key Lock Automatic Key UnlockActivate the Phone Lock Phone Lock SettingsDeactivate the Phone Lock Change the PIN CodeScreen Saver Display SettingsBrightness ContrastSet a Date Format Time and Date SettingsSet a Time Format Change Text Size for Messages AnsweringAnswering Key Answering BehaviourChange the Owner ID Change the Menu LanguageClear Lists in Charger Admin MenuAdvanced Functions System Handling Software Upgrade and Additional FeaturesHandset Updates via Charging Rack Update Completed while in Charger Operational Problems TroubleshootingDisplay shows Probable cause Action or comment Error or Warning MessagesLED Error Indications Operation Notice Accessibility and Voice QualityOperating Area Out of RangeMaintenance of Batteries MaintenanceBefore Starting the Easy Replacement Procedure Easy Replacement of HandsetEasy Replacement using the 5604 Programmer Easy Replacement ProcedureLED indication Description LED Indications during Easy ReplacementAttach the Swivel-type Clip Attach the Hinge-type ClipRelated Documents Attach Cover for No ClipIndex Mitel 5604 Wireless Handset User Guide 104
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5604 specifications

The Mitel 5604 IP Phone is a robust communication solution designed for businesses seeking to enhance their telephony experience. This desktop phone is part of Mitel’s suite of business communication systems and is particularly known for its user-friendly interface and advanced feature set tailored for productivity.

One of the key features of the Mitel 5604 is its high-quality audio. It offers Handsfree speakerphone functionality, which enables users to engage in conversations without the need to hold the handset, thus promoting a collaborative work environment. The device also supports wideband audio, which ensures enhanced voice clarity during calls, reducing misunderstandings and increasing the effectiveness of communication.

The Mitel 5604 is equipped with a large, backlit LCD display, which provides users with a clear view of call information, directories, and menus. The intuitive interface makes navigating through features and settings simple, reducing the learning curve for new users. Additionally, with programmable keys, users can customize their phone experience by assigning frequently used functions or contacts for quick access.

In terms of connectivity, the Mitel 5604 supports Power over Ethernet (PoE), allowing for a single cable connection for both data and power. This feature simplifies the installation process and helps reduce clutter on the desk. The phone is also compatible with various VoIP protocols, providing flexibility for integration into existing communication networks.

Furthermore, the Mitel 5604 comes with built-in support for a wide range of applications, including call forwarding, call waiting, conference calling, and do not disturb functions. This makes it ideal for professionals who require advanced communication tools to manage their calls effectively.

Security is also a priority for Mitel, and the 5604 includes features such as encryption for secure communication. This is essential for businesses that handle sensitive information and require a high degree of privacy in their communications.

In summary, the Mitel 5604 IP Phone shines through its high-quality audio, user-friendly interface, versatile connectivity options, and extensive feature set designed for today’s fast-paced business environment. It serves as an essential tool for enhancing workplace productivity and effective communication.
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