Mitel 5604 manual Conference, Answer Call Waiting, Method

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Call Handling for MiVoice Business

Conference

To conference in another party while on a call:

1.Press "More"

2.Select "New Call" to put the current call on hold.

3.Dial the number of the third party.

4.Wait for an answer.

5.Press "More".

6.Select "Join".

Answer Call Waiting

Depending on system setup and configuration, Call Waiting may be handled in one of two different ways:

Method 1

If a second caller calls during a phone call, the handset will beep and display the text "Internal call" for internal callers and "External call" for external callers. The handset will also show the name or phone number of the second caller. To answer the second caller:

1.Press the soft key "Accept".

The text "Switch" briefly appears on screen, and the handset transfers to the second call. The first call is put on hold.

2.When finished speaking with the first caller, select the "More" soft key.

3.Select "End Call".

The second call is closed and the first call is retrieved.

Note: It is possible to reject a second call by pressing the "Decline" soft key. The second caller will hear a busy tone, and the call will be logged as a missed call in the handset.

Method 2

While on a call, if you hear a call waiting beep:

1.Press "More"

2.Press "Answer Call Waiting" to answer the incoming call.

3.Press "Select". The new call is now connected, and the first call is on hold.

When the line is free, the call on hold will automatically be dialed again. This is a system-dependent feature.

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Contents MiVOICE Business and 5000 Communications Platforms Trademarks Iii Wireless Handset User Guide Call Operator Config Assistant Reverse Transfer Automatic Call after Alarm Vii Viii About Your Phone Mitel 5604 Wireless Handset User Guide LED Elements of the HandsetFeatures and Functions Rack Charger Contacting Emergency ServicesChargers Desktop ChargerDont Cradle the Handset Tips for your Comfort and SafetyExposure to Radio Frequency Signals Frequency RangeDect Handset Environmental RequirementsChemical Resistance Icons Icons and Text in the DisplayAbout Your Phone System dependent Keys and Buttons Multifunction Button Volume ButtonHot Keys Alphanumeric Keys Standby Mode, and Number Input ModeText Input Mode Headset Log on a Handset Switch the Handset On/OffCustomizing Your Phone Log a Shared/Hot Desk Phone On/OffLog off a Handset Turn On/Off the Audible SignalLock/Unlock the Keypad in Idle Mode Lock/Unlock the KeypadLock/Unlock the Keypad during a Call Lock/Unlock the HandsetUsing the Loudspeaking Function Pre-Dial Making and Answering CallsCall List Make a CallDial a Name from the Central Phonebook Dial a Number from the Call ListDial the Sender of a Message Dial a Number from the Local PhonebookEnd a Call Answer a CallDial a Number from the Company Phonebook Answer a CallOpen Messaging during a Call Adjust the Volume during a CallDuring a Call Open Contacts during a CallDeclining a Call with a Predefined Message Lock/Unlock the Keypad during a CallStart a New Call during a Conversation Mitel 5604 Wireless Handset User Guide Call Handling for MiVoice Business Accessing FeaturesRetrieve a Held Call HoldTransfer Method ConferenceAnswer Call Waiting Call Park CallbackCalls Advanced Features for MiVoice BusinessDo Not Disturb Call ForwardCall Pickup Loudspeaker DirectGroup Call Handling for the Mitel 5000 CP Call Handling for the Mitel 5000 CP Conference Advanced Features for the 5000 CP Reverse Transfer Config AssistantCall Operator Receive a Message Incoming Message for 5604 Services LicenseMessaging Message ListCall the Sender of the Message Reply to a MessageDelete a Messages Forward a MessageSave a Number Write and Send a MessageForward message Unsent MessagesOpen a Sent Message Delete/Delete AllDelete Message Review Inbox Content while Reading a MessageSend a Message to Another Destination Accept/Reject a Message Receive a Message with Request for AnswerMessage Queuing and Message Priority Message Queuing and Priority Message Priority and Call PriorityInteractive Messaging Message Indication RepetitionInteractive Message Calling the Message Sender Colored MessagingCalling while Reading a Text Message Calling a Different Party Message TemplatesAnswering a Text Message with a Predefined Message Templates MenuSend Mobile Data with a Prefix Mobile DataSend Mobile Data Procedure Call Check the Voice Mail Inbox One Key Voice Mail AccessVoice Mail Receive a Voice MailTest Alarm Alarm OperationPush-button Alarm Acoustic Location SignalAlarm with Data Automatic Call after AlarmCustomizing the Menu Tree Menu TreeContacts Profile Messaging ServicesShort cuts Connections Settings Additional In Call Functions CallSystem HeadsetsNavigate the Menu Connections MenuNavigate the Menu Subscribe to Other SystemRename System Unsubscribe SystemPriority Switch off While ChargingEnd Call When put In Charger ChargerChange Profile While Charging Mute Handset While ChargingLoudspeaking Handsfree While Charging Log Off Handset While ChargingCall List Calls MenuDelete an Entry from the Call List Missed CallsCall Time Send a MessageAccept a PTT Invitation Voice Style Push to TalkPTT Voice Style Calls Handset initiated Reject a PTT Invitation Message Style Reject a PTT Invitation Voice StylePTT Message Style System/Application Initiated Accept a PTT Invitation Message StyleCall a PTT Group Short Cuts MenuDefine a Soft Key Define a Navigation Key Define a Hot KeyAdd a Service Services MenuDefine the Multifunction or Alarm1 Button Reply to Sender Edit a ServiceDelete a Service InboxCall a Number in Text Write a New MessageCall a Sender Sent Messages Activate a Profile Profiles MenuAdd a New Profile Create a Profile based on Another ProfileEdit a Profile Delete a ProfileAdd a New Contact Contacts MenuCall a Contact Add a ContactAdd from the Call List Edit a ContactDelete a Contact View Last Search Result Central PhonebookSearch by Name Search by NumberSet Message Alerts for Mail Settings MenuSound and Alert Settings Adjust the Ringer VolumeSet the Key Sound Turn the Vibrator On/OffAutomatic Key Unlock Keypad Lock SettingsActivate the Automatic Key Lock Deactivate the Automatic Key LockChange the PIN Code Phone Lock SettingsActivate the Phone Lock Deactivate the Phone LockContrast Display SettingsScreen Saver BrightnessSet a Date Format Time and Date SettingsSet a Time Format Answering Behaviour AnsweringChange Text Size for Messages Answering KeyChange the Owner ID Change the Menu LanguageClear Lists in Charger Admin MenuAdvanced Functions System Handling Software Upgrade and Additional FeaturesHandset Updates via Charging Rack Update Completed while in Charger Operational Problems TroubleshootingDisplay shows Probable cause Action or comment Error or Warning MessagesLED Error Indications Out of Range Accessibility and Voice QualityOperation Notice Operating AreaMaintenance of Batteries MaintenanceBefore Starting the Easy Replacement Procedure Easy Replacement of HandsetEasy Replacement using the 5604 Programmer Easy Replacement ProcedureLED indication Description LED Indications during Easy ReplacementAttach the Swivel-type Clip Attach the Hinge-type ClipRelated Documents Attach Cover for No ClipIndex Mitel 5604 Wireless Handset User Guide 104
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5604 specifications

The Mitel 5604 IP Phone is a robust communication solution designed for businesses seeking to enhance their telephony experience. This desktop phone is part of Mitel’s suite of business communication systems and is particularly known for its user-friendly interface and advanced feature set tailored for productivity.

One of the key features of the Mitel 5604 is its high-quality audio. It offers Handsfree speakerphone functionality, which enables users to engage in conversations without the need to hold the handset, thus promoting a collaborative work environment. The device also supports wideband audio, which ensures enhanced voice clarity during calls, reducing misunderstandings and increasing the effectiveness of communication.

The Mitel 5604 is equipped with a large, backlit LCD display, which provides users with a clear view of call information, directories, and menus. The intuitive interface makes navigating through features and settings simple, reducing the learning curve for new users. Additionally, with programmable keys, users can customize their phone experience by assigning frequently used functions or contacts for quick access.

In terms of connectivity, the Mitel 5604 supports Power over Ethernet (PoE), allowing for a single cable connection for both data and power. This feature simplifies the installation process and helps reduce clutter on the desk. The phone is also compatible with various VoIP protocols, providing flexibility for integration into existing communication networks.

Furthermore, the Mitel 5604 comes with built-in support for a wide range of applications, including call forwarding, call waiting, conference calling, and do not disturb functions. This makes it ideal for professionals who require advanced communication tools to manage their calls effectively.

Security is also a priority for Mitel, and the 5604 includes features such as encryption for secure communication. This is essential for businesses that handle sensitive information and require a high degree of privacy in their communications.

In summary, the Mitel 5604 IP Phone shines through its high-quality audio, user-friendly interface, versatile connectivity options, and extensive feature set designed for today’s fast-paced business environment. It serves as an essential tool for enhancing workplace productivity and effective communication.
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