Mitel 5604 manual Receive a Message with Request for Answer, Message Queuing and Message Priority

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Mitel 5604 Wireless Handset User Guide

Receive a Message with Request for Answer

In the status bar, a message with request for answer is indicated the same way as an ordinary message, see “Receive a Message” on page 37.

In the message list, the message with request for answer is indicated by the icon.

Accept/Reject a Message

Press the soft key “Accept” or “Reject”.

When an acknowledged message has been replied to, the icon is shown in the message list. The text “Accepted” or “Rejected”, and time and date is also added to the acknowledged message.

Note: The option “Delete” is not available for a message with request for answer. An unacknowledged message can be deleted only from the message list.

Message Queuing and Message Priority

Note: This feature applies to the 5604 Services license only.

The default settings is that each message will be displayed without being interrupted by another message, except if the new message is of higher priority. Messages that are not shown yet are placed in a queue and the priority and time of reception determine the position in the queue. There are 9 levels of the priority. 1 is highest priority and 9 is lowest priority.

If several of the messages have the same priority the message that was received first is shown first. If a new message with a higher priority is received while another message is read the new message will replace the old message in the display. The old message will be placed in the queue. If a new message with equal or lower priority is received while another message is read the new message will be placed in the queue.

You can specify how long a message will be displayed. See the Mitel 5604 Wireless Handset Configuration Guide.

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Contents MiVOICE Business and 5000 Communications Platforms Trademarks Iii Wireless Handset User Guide Call Operator Config Assistant Reverse Transfer Automatic Call after Alarm Vii Viii About Your Phone Mitel 5604 Wireless Handset User Guide Elements of the Handset LEDFeatures and Functions Desktop Charger Contacting Emergency ServicesChargers Rack ChargerFrequency Range Tips for your Comfort and SafetyExposure to Radio Frequency Signals Dont Cradle the HandsetDect Handset Environmental RequirementsChemical Resistance Icons and Text in the Display IconsAbout Your Phone System dependent Keys and Buttons Multifunction Button Volume ButtonHot Keys Alphanumeric Keys Standby Mode, and Number Input ModeText Input Mode Headset Log a Shared/Hot Desk Phone On/Off Switch the Handset On/OffCustomizing Your Phone Log on a HandsetLock/Unlock the Keypad Turn On/Off the Audible SignalLock/Unlock the Keypad in Idle Mode Log off a HandsetLock/Unlock the Handset Lock/Unlock the Keypad during a CallUsing the Loudspeaking Function Make a Call Making and Answering CallsCall List Pre-DialDial a Number from the Local Phonebook Dial a Number from the Call ListDial the Sender of a Message Dial a Name from the Central PhonebookAnswer a Call Answer a CallDial a Number from the Company Phonebook End a CallOpen Contacts during a Call Adjust the Volume during a CallDuring a Call Open Messaging during a CallDeclining a Call with a Predefined Message Lock/Unlock the Keypad during a CallStart a New Call during a Conversation Mitel 5604 Wireless Handset User Guide Accessing Features Call Handling for MiVoice BusinessRetrieve a Held Call HoldTransfer Method ConferenceAnswer Call Waiting Callback Call ParkAdvanced Features for MiVoice Business CallsDo Not Disturb Call ForwardCall Pickup Loudspeaker DirectGroup Call Handling for the Mitel 5000 CP Call Handling for the Mitel 5000 CP Conference Advanced Features for the 5000 CP Reverse Transfer Config AssistantCall Operator Message List Incoming Message for 5604 Services LicenseMessaging Receive a MessageForward a Message Reply to a MessageDelete a Messages Call the Sender of the MessageWrite and Send a Message Save a NumberDelete/Delete All Unsent MessagesOpen a Sent Message Forward messageDelete Message Review Inbox Content while Reading a MessageSend a Message to Another Destination Accept/Reject a Message Receive a Message with Request for AnswerMessage Queuing and Message Priority Message Priority and Call Priority Message Queuing and PriorityMessage Indication Repetition Interactive MessagingInteractive Message Calling the Message Sender Colored MessagingCalling while Reading a Text Message Message Templates Calling a Different PartyTemplates Menu Answering a Text Message with a Predefined MessageSend Mobile Data with a Prefix Mobile DataSend Mobile Data Procedure Call Receive a Voice Mail One Key Voice Mail AccessVoice Mail Check the Voice Mail InboxAcoustic Location Signal Alarm OperationPush-button Alarm Test AlarmAutomatic Call after Alarm Alarm with DataMenu Tree Customizing the Menu TreeContacts Profile Services MessagingShort cuts Connections Settings Call Additional In Call FunctionsConnections Menu HeadsetsNavigate the Menu SystemSubscribe to Other System Navigate the MenuUnsubscribe System Rename SystemCharger Switch off While ChargingEnd Call When put In Charger PriorityLog Off Handset While Charging Mute Handset While ChargingLoudspeaking Handsfree While Charging Change Profile While ChargingCalls Menu Call ListSend a Message Missed CallsCall Time Delete an Entry from the Call ListAccept a PTT Invitation Voice Style Push to TalkPTT Voice Style Calls Handset initiated Accept a PTT Invitation Message Style Reject a PTT Invitation Voice StylePTT Message Style System/Application Initiated Reject a PTT Invitation Message StyleCall a PTT Group Short Cuts MenuDefine a Soft Key Define a Hot Key Define a Navigation KeyAdd a Service Services MenuDefine the Multifunction or Alarm1 Button Inbox Edit a ServiceDelete a Service Reply to SenderCall a Number in Text Write a New MessageCall a Sender Sent Messages Create a Profile based on Another Profile Profiles MenuAdd a New Profile Activate a ProfileDelete a Profile Edit a ProfileAdd a Contact Contacts MenuCall a Contact Add a New ContactAdd from the Call List Edit a ContactDelete a Contact Search by Number Central PhonebookSearch by Name View Last Search ResultAdjust the Ringer Volume Settings MenuSound and Alert Settings Set Message Alerts for MailTurn the Vibrator On/Off Set the Key SoundDeactivate the Automatic Key Lock Keypad Lock SettingsActivate the Automatic Key Lock Automatic Key UnlockDeactivate the Phone Lock Phone Lock SettingsActivate the Phone Lock Change the PIN CodeBrightness Display SettingsScreen Saver ContrastSet a Date Format Time and Date SettingsSet a Time Format Answering Key AnsweringChange Text Size for Messages Answering BehaviourChange the Menu Language Change the Owner IDClear Lists in Charger Admin MenuAdvanced Functions System Handling Software Upgrade and Additional FeaturesHandset Updates via Charging Rack Update Completed while in Charger Troubleshooting Operational ProblemsError or Warning Messages Display shows Probable cause Action or commentLED Error Indications Operating Area Accessibility and Voice QualityOperation Notice Out of RangeMaintenance Maintenance of BatteriesEasy Replacement of Handset Before Starting the Easy Replacement ProcedureEasy Replacement Procedure Easy Replacement using the 5604 ProgrammerLED Indications during Easy Replacement LED indication DescriptionAttach the Hinge-type Clip Attach the Swivel-type ClipAttach Cover for No Clip Related DocumentsIndex Mitel 5604 Wireless Handset User Guide 104
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5604 specifications

The Mitel 5604 IP Phone is a robust communication solution designed for businesses seeking to enhance their telephony experience. This desktop phone is part of Mitel’s suite of business communication systems and is particularly known for its user-friendly interface and advanced feature set tailored for productivity.

One of the key features of the Mitel 5604 is its high-quality audio. It offers Handsfree speakerphone functionality, which enables users to engage in conversations without the need to hold the handset, thus promoting a collaborative work environment. The device also supports wideband audio, which ensures enhanced voice clarity during calls, reducing misunderstandings and increasing the effectiveness of communication.

The Mitel 5604 is equipped with a large, backlit LCD display, which provides users with a clear view of call information, directories, and menus. The intuitive interface makes navigating through features and settings simple, reducing the learning curve for new users. Additionally, with programmable keys, users can customize their phone experience by assigning frequently used functions or contacts for quick access.

In terms of connectivity, the Mitel 5604 supports Power over Ethernet (PoE), allowing for a single cable connection for both data and power. This feature simplifies the installation process and helps reduce clutter on the desk. The phone is also compatible with various VoIP protocols, providing flexibility for integration into existing communication networks.

Furthermore, the Mitel 5604 comes with built-in support for a wide range of applications, including call forwarding, call waiting, conference calling, and do not disturb functions. This makes it ideal for professionals who require advanced communication tools to manage their calls effectively.

Security is also a priority for Mitel, and the 5604 includes features such as encryption for secure communication. This is essential for businesses that handle sensitive information and require a high degree of privacy in their communications.

In summary, the Mitel 5604 IP Phone shines through its high-quality audio, user-friendly interface, versatile connectivity options, and extensive feature set designed for today’s fast-paced business environment. It serves as an essential tool for enhancing workplace productivity and effective communication.
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