Mitel 5330 manual Call Park, Call Pickup, Phone

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Call Park

Mitel 5330/5340 IP Phones – User Guide

To display the call log:

5330 Phone:

1.Using the Settings key, program a Call History feature key. (see page 16 for key programming instructions.) The Call History feature key illuminates when call history is present.

2.Press Call History to display the number of old calls and new calls. Press New Calls to view calls that have arrived since your last review or press Old Calls to view previously-viewed calls

3.Press Delete to delete the current call. Press Delete All to delete all call logs. Press Call to return the call.

Call Park

5340 Phone:

1.Press the Callers softkey to display the number of old calls and new calls. (Note: this key is only available when call history data is present.)

2.Press New Calls to view calls that have arrived since your last review or press Old Calls to view previously-viewed calls.

3.Press Delete to delete the current call. Press Delete All to delete all call logs. Press Call to return the call.

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.

After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

•Press the key that you have programmed as Call Park.

•Press Call Pickup (TRANS/CONF), and then dial the appropriate feature access code. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

•If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

•If automatic paging is disabled, press the programmed Page key, or dial the appropriate feature access code, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset or headset.

To retrieve a parked call:

1.Dial the "Call Park Orbit Retrieve" feature access code.

2.Dial the two-digit orbit number.

Call Pickup

To answer a call that is ringing at another extension in your Pickup Group:

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Contents MITEL SX-200 IP Communications Platform5330 IP and 5340 IP Phones User Guide TRADEMARKS Mitel 5330 IP and 5340 IP Phones - User GuideTABLE OF CONTENTS USING YOUR PHONE APPLICATIONSTips For Your Comfort And Safety Using Your Default Phone Window And KeysUSING YOUR PHONE WITH CORDLESS MODULE & ACCESSORIES Using Other FeaturesUsing Your Phone With The 5310 IP Conference Unit Using the Cordless HandsetMitel 5330/5340 IP Phones - User Guide Page ABOUT YOUR PHONE The 5330 IP PhoneFeature The 5340 IP PhoneElements of Your Phone Functionit means that … Ring/Message IndicatorsWhen indicator is … Tips For Your Comfort And Safety Adjust the viewing angleDont cradle the handset Protect your hearing5330 and 5340 IP Phone Windows Using Your Default Phone Window And KeysGetting Started with Your Phone 5330 and 5340 IP Phone Default Window and Keys Message WaitingConference Unit Programming Features on Your KeysUSING YOUR PHONE APPLICATIONS Using the Settings ApplicationUsing the Dial Pad to Enter Information Using the Onscreen Keyboard to Enter InformationCustomizing Your Phone CharactersSpecify User Information 2. Press User Information 3. Press Edit NameSpecify Language 2. Press LanguagesPress Play Error Tone 2. Press Brightness and ContrastSpecify Audio Feedback Options 2. Press Audio FeedbackAdjust Ringer Volume and Pitch 3. Press Ring AdjustPress Ring Adjust 5330 PhoneEnable a Screen Saver 2. Press Screen SaverDefault Label Programming Features On Your KeysFeatures available for programming on programmable keys Feature Program Feature Keys Using the Settings Application 2. Press Programmable KeysEdit Key Labels 4. Press Edit Label3. Press Feature Key To program Speed Call Using the Settings Key 1. Press SettingsProgram Superkey to a Key To program Speed Call6. Press Speed Call To Program Speed Call Using Superkey 5330 PhoneProgramming Applications on Your Keys Using the People Application Making And Answering Calls3. Press Edit Name 6. Press Edit NumberPress Hang Up or Cancel Phone BookAnswer a call End a callAuto Answer Call Handling HoldMute TransferProgramming Call Forward ConferenceSwap Call ForwardingAttendant Call Hold - Remote Retrieve Using Other FeaturesAccount Codes Auto Latch Microphone Callback1. Press Call Me Back Call Forward - Remote I Am HereCall Logging Call History 3. Press Call LoggingCall Park Call PickupDirect Paging Direct Paging - Handsfree Answerback EnabledCampon To answer the Direct Page Direct Paging - Handsfree Answerback DisabledPhone state before Page arrives Group Listen To answer the Direct Page indicated by single burst of toneDo Not Disturb Group Paging / Meet Me Answer Headset OperationMake Busy Messaging - Advisory4. Press Turn Msg On 5340 Phone 3. Press Turn Msg OfMessaging - Cancel Callback Music3. Press Msgs/Sent 4. Press Erase Msg 5. Press Superkey Night AnswerRecord a Call Override IntrudePaging Speed Call Reminder3. Press Reminder Using Your Phone With The 5310 IP Conference Unit Access the Conference ControllerAdjust the conference unit volume Trunk FlashUsing your Phone with Cordless Module & Accessories Figure 1. Cordless Module and Accessories on 5300 Series PhoneFigure 2. Rear view Elements of Your Cordless Module and Accessories Feature See FigureHandset/Headset Combinations Pairing the Cordless Module and AccessoriesPairing a Cordless Accessory with the Cordless Module Cordless Module LED Indicators 1. Press Applications and then press Cordless DevicesBlue LED Blinking LED is On and Off for equal amount of timeElements of the Cordless Handset Using the Cordless HandsetFigure 3. Cordless Handset on 5300 Series Phone Dialing - Auto Dial Disabled Dialing - Auto Dial EnabledHang up Alerting Tones and LEDsChecking Battery Level of Cordless Accessories Replacing Batteries in Cordless AccessoriesViewing Cordless Accessory Information Cordless Handset LEDsUsing the Cordless Headset Elements of the Cordless HeadsetHeadset Alerting Tones and LEDs Cordless Headset LEDs LED ColorUsing the Cordless Devices Application Low Battery LevelPress Applications and then press Cordless Devices Viewing Cordless Module InformationUsing a Cordless Device as a Remote Control 2. Press Auto Dial
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5330 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.
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