Cisco Systems SPA508G, SPA514G, SPA512G, SPA504G, SPA509G, SPA502G, SPA501G Using Keypad Shortcuts

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Getting Started	1
Getting Started
Understanding Your Phone Lines and Buttons

Button	Function

pickup	Answers a call ringing on another extension by entering the extension
	number.

phold	Puts a call on hold on an active shared line.

redial	Displays a list of recently dialed numbers.

resume	Resumes a call that is on hold.

save	Saves your changes.

select	Selects the highlighted item on the IP phone screen.

starcode	Allows you to enter a star code. See “Using Star Codes,” on page 59.

unpark	Resumes a parked call.

xfer	Performs a call transfer.

xferLx	Transfers an active line on the phone to a called number.

y/n	Enters a submenu and when pressed, toggles between Yes or No to
	enable or disable an option.

Using Keypad Shortcuts

When using the phone menus, you can use the keypad to enter the number shown next to the menu or sub-menu item on the IP phone screen. (Not applicable to the Cisco SPA501G.)

For example, to obtain your IP address on the Cisco SPA 504G, press the Setup button and dial 9.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Contents User Guide Installing Your Phone Contents Getting StartedContents Using Basic Call Management Functions Using Advanced Phone Features ContentsAppendix a Where to Go From Here Using the Phone Web User InterfaceAbout This Document Getting StartedChapter OrganizationAppendix a Caring for Your Phone Overview of the Cisco Small Business IP PhonesNumbered objects in described in the following table Understanding Your Phone Lines and ButtonsGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant ConsoleScroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You BeginConnecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount OptionalConnecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Connecting a PC to Your PhoneVerifying Phone Startup Determining Your Current Firmware Version Updating Your Phone FirmwareCisco SPA501G Download the Firmware from Cisco Get the Phone IP AddressTo get your IP address for the Cisco SPA501G phone Click Continue Update the Firmware on the PhoneUsing Basic Call Management Functions Managing the Audio Source and Volume Choosing Your Preferred Audio Device Sending Audio to the Speaker and HandsetSelect Preferences Send Audio to Speaker edit Select Preferences Preferred Audio Device editAnswering a Call Answering or Placing a CallPlacing a Call Resuming a Call Putting a Call on HoldRedialing a Call Transferring Calls Ending a CallPerforming an Attended Transfer Transferring a Held Call to an Active Call Performing an Unattended Blind TransferTurning the Missed Calls Shortcut On and Off Managing Missed CallsSelect Call History Select Missed Calls Select Preferences Choose Miss Call Shortcut and press editForwarding All Calls Forwarding CallsCall Forward All Softkey Call Forward All Star CodeForwarding Calls Delay Without Answering the Phone Forwarding Calls When Your Phone is BusyCall Forward Busy by using Setup Call Forward Delay Star CodeSetting the Call Forwarding Delay Interval Canceling Call Forwarding AllCall Forward Deactivation by using Star Codes Setting Do Not DisturbEnabling Do Not Disturb Disabling Do Not Disturb Setting Call WaitingCall Waiting Deactivation by using the Star Code Call Waiting by using the Star CodePicking Up a Call Parking a Call Placing a Three-Way Conference Call Three-way Conference Calling by using a Cisco SPA501GSelect Call Park Status Three-way Conference Calling except the Cisco SPA501GConferencing a Held Call with an Active Call Using the Phone DirectoriesUsing Your Personal Directory Using the Corporate Directory Using the Call History ListsSelect Corporate Directory Select Call HistorySelect Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Caller ID Configuring Privacy and SecurityBlocking Anonymous Calls Using Secure Call Creating Speed Dials Enabling and Using Dial AssistanceSelect Preferences Choose Dial Preferences and press edit Creating Numerical Speed Dials Creating Speed Dials on Unused Line ButtonsSelect Speed Dial Using Speed Dials Using the Paging FeaturePaging Another Phone Paging a Group of PhonesConfiguring Auto Answer Monitoring and Accessing Another PhoneChoose Auto Answer Page and press edit Select Preferences Choose Back Light Timer and press edit Changing the Screen Backlight SettingsCustomizing Your IP Phone Screen Changing the IP Phone Screen ContrastSelect Screen Saver Mode Configuring the Phone Screen SaverScreen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen SaverConfiguring Date and Time Using Ring TonesSetting Your Phone’s Date and Time Changing Your Ring ToneCode Definition Using Star CodesUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Access Enabled Making the Web Configuration Utility Viewable and WritableConfiguration Web Server Writable Saving the Configuration Profile Setting Voice System ParametersSetting Voice Phone Parameters Setting Voice User Parameters Block ANC DND SettingDial Assistance Preferred AudioViewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal DirectoryViewing Attendant Console Status Product Resources Where to Go From HereCisco Small Business List of Documents