Cisco Systems SPA502G, SPA514G, SPA512G, SPA504G, SPA509G, SPA501G, SPA508G manual Softkey Buttons

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Getting Started	1
Getting Started
Understanding Your Phone Lines and Buttons

#	Phone Feature	Description

9	Setup button	Press to access a menu to configure features and
		preferences (such as your directory, status, and speed
		dials), access your call history, set up functions (such as
		call forwarding), and provide phone status information.
		For the Cisco SPA501G, press Setup to access the
		Interactive Voice Response (IVR) menu that allows you to
		perform tasks such as getting the IP address of the
		phone.

10	Mute button	Press to mute or unmute the phone. When phone is
		muted, the button is lit red. A blinking or steady red mute
		button indicates the network connection cannot be
		found.

11	Volume button	Press + to increase the volume and - to lower the volume
		of the handset, headset, speaker when the phone is off-
		hook, or ringer volume when the phone is on-hook.

12	Headset button	Push to turn the headset on or off. When the headset is
		on, the button is lit green.

13	Speaker button	Push to turn the speaker on or off. When the speaker is
		on, the button is lit green.

14	Keypad	Use to dial phone numbers, enter letters, and choose
		menu items.

Softkey Buttons

The softkey buttons on your phone display might vary depending on your phone model and the phone system setup. (Softkey buttons are not available on the Cisco SPA501G.) Press the Right Arrow or Left Arrow keys on the navigation button to view additional softkey buttons.

Below is a partial listing of softkey buttons that might be available on your phone. You might not have all of these softkey buttons on your phone, and you might have additional buttons that are not listed here, as your phone administrator might provide custom softkey buttons on your phone, such as a speed dial to a company number, or a specialized program that runs on your phone. Contact your phone administrator for more information.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Contents User Guide Installing Your Phone Contents Getting StartedContents Using Basic Call Management Functions Using Advanced Phone Features ContentsAppendix a Where to Go From Here Using the Phone Web User InterfaceAbout This Document Getting StartedAppendix a OrganizationChapter Caring for Your Phone Overview of the Cisco Small Business IP PhonesNumbered objects in described in the following table Understanding Your Phone Lines and ButtonsGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant ConsoleScroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You BeginConnecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount OptionalConnecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Connecting a PC to Your PhoneVerifying Phone Startup Determining Your Current Firmware Version Updating Your Phone FirmwareTo get your IP address for the Cisco SPA501G phone Download the Firmware from Cisco Get the Phone IP AddressCisco SPA501G Click Continue Update the Firmware on the PhoneUsing Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Preferred Audio Device edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Send Audio to Speaker editPlacing a Call Answering or Placing a CallAnswering a Call Redialing a Call Putting a Call on HoldResuming a Call Performing an Attended Transfer Ending a CallTransferring Calls Transferring a Held Call to an Active Call Performing an Unattended Blind TransferSelect Preferences Choose Miss Call Shortcut and press edit Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Call History Select Missed CallsCall Forward All Star Code Forwarding CallsForwarding All Calls Call Forward All SoftkeyCall Forward Delay Star Code Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Busy by using SetupSetting the Call Forwarding Delay Interval Canceling Call Forwarding AllEnabling Do Not Disturb Setting Do Not DisturbCall Forward Deactivation by using Star Codes Disabling Do Not Disturb Setting Call WaitingPicking Up a Call Call Waiting by using the Star CodeCall Waiting Deactivation by using the Star Code Parking a Call Three-way Conference Calling except the Cisco SPA501G Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Select Call Park StatusConferencing a Held Call with an Active Call Using the Phone DirectoriesUsing Your Personal Directory Select Call History Using the Call History ListsUsing the Corporate Directory Select Corporate DirectorySelect Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and SecurityBlocking Caller ID Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling and Using Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Paging a Group of Phones Using the Paging FeatureUsing Speed Dials Paging Another PhoneChoose Auto Answer Page and press edit Monitoring and Accessing Another PhoneConfiguring Auto Answer Changing the IP Phone Screen Contrast Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Customizing Your IP Phone ScreenSelect Screen Saver Mode Configuring the Phone Screen SaverScreen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen SaverChanging Your Ring Tone Using Ring TonesConfiguring Date and Time Setting Your Phone’s Date and TimeCode Definition Using Star CodesUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Server Writable Making the Web Configuration Utility Viewable and WritableConfiguration Web Access Enabled Saving the Configuration Profile Setting Voice System ParametersSetting Voice Phone Parameters Setting Voice User Parameters Preferred Audio DND SettingBlock ANC Dial AssistanceViewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal DirectoryViewing Attendant Console Status Product Resources Where to Go From HereCisco Small Business List of Documents