Cisco Systems SPA504G, SPA514G, SPA512G, SPA509G, SPA502G Understanding Your Phone Lines and Buttons

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Getting Started	1
Getting Started
Understanding Your Phone Lines and Buttons

Understanding Your Phone Lines and Buttons

The parts of a SPA509G IP phone are shown in Figure 1. Other models are similar, but might vary.

Figure 1 SPA509G Phone Components

Numbered objects in Figure 1 described in the following table.

#	Phone Feature	Description

1	Handset	Pick up to place or answer a call.

2	Message Waiting	Displays solid red when you have a new voice mail
	indicator	message. Blinks red during an incoming call.

3	IP phone screen	Displays date and time, phone station name, line
		extensions, and softkey options (except on the
		Cisco SPA501G).

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Contents User Guide Installing Your Phone Contents Getting StartedContents Using Basic Call Management Functions Using Advanced Phone Features ContentsAppendix a Where to Go From Here Using the Phone Web User InterfaceAbout This Document Getting StartedOrganization ChapterAppendix a Caring for Your Phone Overview of the Cisco Small Business IP PhonesNumbered objects in described in the following table Understanding Your Phone Lines and ButtonsGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant ConsoleScroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You BeginConnecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount OptionalConnecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Connecting a PC to Your PhoneVerifying Phone Startup Determining Your Current Firmware Version Updating Your Phone FirmwareDownload the Firmware from Cisco Get the Phone IP Address Cisco SPA501GTo get your IP address for the Cisco SPA501G phone Click Continue Update the Firmware on the PhoneUsing Basic Call Management Functions Managing the Audio Source and Volume Choosing Your Preferred Audio Device Sending Audio to the Speaker and HandsetSelect Preferences Send Audio to Speaker edit Select Preferences Preferred Audio Device editAnswering or Placing a Call Answering a CallPlacing a Call Putting a Call on Hold Resuming a CallRedialing a Call Ending a Call Transferring CallsPerforming an Attended Transfer Transferring a Held Call to an Active Call Performing an Unattended Blind TransferTurning the Missed Calls Shortcut On and Off Managing Missed CallsSelect Call History Select Missed Calls Select Preferences Choose Miss Call Shortcut and press editForwarding All Calls Forwarding CallsCall Forward All Softkey Call Forward All Star CodeForwarding Calls Delay Without Answering the Phone Forwarding Calls When Your Phone is BusyCall Forward Busy by using Setup Call Forward Delay Star CodeSetting the Call Forwarding Delay Interval Canceling Call Forwarding AllSetting Do Not Disturb Call Forward Deactivation by using Star CodesEnabling Do Not Disturb Disabling Do Not Disturb Setting Call WaitingCall Waiting by using the Star Code Call Waiting Deactivation by using the Star CodePicking Up a Call Parking a Call Placing a Three-Way Conference Call Three-way Conference Calling by using a Cisco SPA501GSelect Call Park Status Three-way Conference Calling except the Cisco SPA501GConferencing a Held Call with an Active Call Using the Phone DirectoriesUsing Your Personal Directory Using the Corporate Directory Using the Call History ListsSelect Corporate Directory Select Call HistorySelect Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Configuring Privacy and Security Blocking Caller IDBlocking Anonymous Calls Using Secure Call Enabling and Using Dial Assistance Creating Speed DialsSelect Preferences Choose Dial Preferences and press edit Creating Speed Dials on Unused Line Buttons Creating Numerical Speed DialsSelect Speed Dial Using Speed Dials Using the Paging FeaturePaging Another Phone Paging a Group of PhonesMonitoring and Accessing Another Phone Configuring Auto AnswerChoose Auto Answer Page and press edit Select Preferences Choose Back Light Timer and press edit Changing the Screen Backlight SettingsCustomizing Your IP Phone Screen Changing the IP Phone Screen ContrastSelect Screen Saver Mode Configuring the Phone Screen SaverScreen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen SaverConfiguring Date and Time Using Ring TonesSetting Your Phone’s Date and Time Changing Your Ring ToneCode Definition Using Star CodesUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Making the Web Configuration Utility Viewable and Writable Configuration Web Access EnabledConfiguration Web Server Writable Saving the Configuration Profile Setting Voice System ParametersSetting Voice Phone Parameters Setting Voice User Parameters Block ANC DND SettingDial Assistance Preferred AudioViewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal DirectoryViewing Attendant Console Status Product Resources Where to Go From HereCisco Small Business List of Documents