Cisco Systems SPA512G, SPA514G, SPA504G, SPA509G, SPA502G Sending Audio to the Speaker and Handset

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Using Basic Call Management Functions	3
Using Basic Call Management Functions
Managing the Audio Source and Volume

Switching Between the Handset, Headset, or Speakerphone During a Call

The headset, handset, or speaker phone can be used during a call, but only one of these devices at a time can be used.

The handset can be on hook when using the speakerphone or headset. If switching from the handset to the speakerphone, make sure the speakerphone or headset light is illuminated before placing the handset back on the hook. If you are switching from the handset to a wireless headset, do not replace the handset or you will disconnect the call.

Sending Audio to the Speaker and Handset

You can send the audio to the speaker while the handset is lifted (except on the

Cisco SPA501G). The handset operates normally, but the speaker is muted.

To send the audio to the speaker when the handset is lifted:

STEP 1 Press the Setup button.

STEP 2 Select Preferences > Send Audio to Speaker > edit.

STEP 3 Press y/n to enable or disable the feature.

STEP 4 Press ok.

STEP 5 Press Save.

Choosing Your Preferred Audio Device

This option designates the headset or the speaker as the preferred audio device. When you answer a call by pressing the line button, the audio is directed to the headset or the speaker. (Not available for the Cisco SPA501G.)

To choose your preferred audio device:

STEP 1 Press the Setup button.

STEP 2 Select Preferences > Preferred Audio Device > edit.

STEP 3 Press option to scroll through the choices. When the option you want is displayed, press ok.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Contents User Guide Installing Your Phone Contents Getting StartedContents Using Basic Call Management Functions Using Advanced Phone Features ContentsAppendix a Where to Go From Here Using the Phone Web User InterfaceAbout This Document Getting StartedAppendix a OrganizationChapter Caring for Your Phone Overview of the Cisco Small Business IP PhonesNumbered objects in described in the following table Understanding Your Phone Lines and ButtonsGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant ConsoleScroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You BeginConnecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount OptionalConnecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Connecting a PC to Your PhoneVerifying Phone Startup Determining Your Current Firmware Version Updating Your Phone FirmwareTo get your IP address for the Cisco SPA501G phone Download the Firmware from Cisco Get the Phone IP AddressCisco SPA501G Click Continue Update the Firmware on the PhoneUsing Basic Call Management Functions Managing the Audio Source and Volume Choosing Your Preferred Audio Device Sending Audio to the Speaker and HandsetSelect Preferences Send Audio to Speaker edit Select Preferences Preferred Audio Device editPlacing a Call Answering or Placing a CallAnswering a Call Redialing a Call Putting a Call on HoldResuming a Call Performing an Attended Transfer Ending a CallTransferring Calls Transferring a Held Call to an Active Call Performing an Unattended Blind TransferTurning the Missed Calls Shortcut On and Off Managing Missed CallsSelect Call History Select Missed Calls Select Preferences Choose Miss Call Shortcut and press editForwarding All Calls Forwarding CallsCall Forward All Softkey Call Forward All Star CodeForwarding Calls Delay Without Answering the Phone Forwarding Calls When Your Phone is BusyCall Forward Busy by using Setup Call Forward Delay Star CodeSetting the Call Forwarding Delay Interval Canceling Call Forwarding AllEnabling Do Not Disturb Setting Do Not DisturbCall Forward Deactivation by using Star Codes Disabling Do Not Disturb Setting Call WaitingPicking Up a Call Call Waiting by using the Star CodeCall Waiting Deactivation by using the Star Code Parking a Call Placing a Three-Way Conference Call Three-way Conference Calling by using a Cisco SPA501GSelect Call Park Status Three-way Conference Calling except the Cisco SPA501GConferencing a Held Call with an Active Call Using the Phone DirectoriesUsing Your Personal Directory Using the Corporate Directory Using the Call History ListsSelect Corporate Directory Select Call HistorySelect Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and SecurityBlocking Caller ID Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling and Using Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Using Speed Dials Using the Paging FeaturePaging Another Phone Paging a Group of PhonesChoose Auto Answer Page and press edit Monitoring and Accessing Another PhoneConfiguring Auto Answer Select Preferences Choose Back Light Timer and press edit Changing the Screen Backlight SettingsCustomizing Your IP Phone Screen Changing the IP Phone Screen ContrastSelect Screen Saver Mode Configuring the Phone Screen SaverScreen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen SaverConfiguring Date and Time Using Ring TonesSetting Your Phone’s Date and Time Changing Your Ring ToneCode Definition Using Star CodesUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Server Writable Making the Web Configuration Utility Viewable and WritableConfiguration Web Access Enabled Saving the Configuration Profile Setting Voice System ParametersSetting Voice Phone Parameters Setting Voice User Parameters Block ANC DND SettingDial Assistance Preferred AudioViewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal DirectoryViewing Attendant Console Status Product Resources Where to Go From HereCisco Small Business List of Documents