Cisco Systems SPA509G, SPA514G, SPA512G, SPA504G, SPA502G, SPA501G Using Star Codes, Code Definition

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Using Advanced Phone Features

4

 

Using Star Codes

 

 

 

 

 

You can set just one of these choices, if necessary.

Using Star Codes

Your IP phone can support numerous “star codes” to access phone supplementary services. These codes, which start with *, are entered before dialing a telephone number and provide services. For example, to block caller ID (star code 67), you would dial *67, followed by the telephone number you are calling.

Following is a list of commonly-used star codes. Some star codes may not be available to you; consult your system administrator for more information.

Code

Definition

16Activate Secure Call feature for all calls.* See Using Secure Call, page 50.

17Deactivate Secure Call feature for all calls.* See Using Secure Call, page 50.

18Activate Secure Call feature for a single call.* See Using Secure Call, page 50.

19Deactivate Secure Call feature for a single call.* See Using Secure Call, page 50.

36

Pick up a call at another extension.* See Picking Up a Call, page 40.

 

 

37

Pick up a group call.* See Picking Up a Call, page 40.

 

 

38

Park a call.* See Parking a Call, page 41.

 

 

39

Unpark a call.* See Parking a Call, page 41.

 

 

56

Activate call waiting. See Setting Call Waiting, page 39.

 

 

57

Deactivate call waiting. See Setting Call Waiting, page 39.

66Activate Call Back. Causes the IP phone to repeatedly dial a busy number until the called party rings or answers. The IP phone then alerts you that the call has gone through.

67

Block Caller ID. See Blocking Caller ID, page 49.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Contents User Guide Installing Your Phone Contents Getting StartedContents Using Basic Call Management Functions Using Advanced Phone Features ContentsAppendix a Where to Go From Here Using the Phone Web User InterfaceAbout This Document Getting StartedAppendix a OrganizationChapter Caring for Your Phone Overview of the Cisco Small Business IP PhonesNumbered objects in described in the following table Understanding Your Phone Lines and ButtonsGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant ConsoleScroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You BeginConnecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount OptionalConnecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Connecting a PC to Your PhoneVerifying Phone Startup Determining Your Current Firmware Version Updating Your Phone FirmwareTo get your IP address for the Cisco SPA501G phone Download the Firmware from Cisco Get the Phone IP AddressCisco SPA501G Click Continue Update the Firmware on the PhoneUsing Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Preferred Audio Device edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Send Audio to Speaker editPlacing a Call Answering or Placing a CallAnswering a Call Redialing a Call Putting a Call on HoldResuming a Call Performing an Attended Transfer Ending a CallTransferring Calls Transferring a Held Call to an Active Call Performing an Unattended Blind TransferSelect Preferences Choose Miss Call Shortcut and press edit Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Call History Select Missed CallsCall Forward All Star Code Forwarding CallsForwarding All Calls Call Forward All SoftkeyCall Forward Delay Star Code Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Busy by using SetupSetting the Call Forwarding Delay Interval Canceling Call Forwarding AllEnabling Do Not Disturb Setting Do Not DisturbCall Forward Deactivation by using Star Codes Disabling Do Not Disturb Setting Call WaitingPicking Up a Call Call Waiting by using the Star CodeCall Waiting Deactivation by using the Star Code Parking a Call Three-way Conference Calling except the Cisco SPA501G Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Select Call Park StatusConferencing a Held Call with an Active Call Using the Phone DirectoriesUsing Your Personal Directory Select Call History Using the Call History ListsUsing the Corporate Directory Select Corporate DirectorySelect Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and SecurityBlocking Caller ID Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling and Using Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Paging a Group of Phones Using the Paging FeatureUsing Speed Dials Paging Another PhoneChoose Auto Answer Page and press edit Monitoring and Accessing Another PhoneConfiguring Auto Answer Changing the IP Phone Screen Contrast Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Customizing Your IP Phone ScreenSelect Screen Saver Mode Configuring the Phone Screen SaverScreen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen SaverChanging Your Ring Tone Using Ring TonesConfiguring Date and Time Setting Your Phone’s Date and TimeCode Definition Using Star CodesUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Server Writable Making the Web Configuration Utility Viewable and WritableConfiguration Web Access Enabled Saving the Configuration Profile Setting Voice System ParametersSetting Voice Phone Parameters Setting Voice User Parameters Preferred Audio DND SettingBlock ANC Dial AssistanceViewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal DirectoryViewing Attendant Console Status Product Resources Where to Go From HereCisco Small Business List of Documents