Cisco Systems SPA514G, SPA512G, SPA504G, SPA509G, SPA502G, SPA501G Organization, Chapter, Appendix a

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Getting Started	1
Getting Started
About This Document

Organization

This table describes the contents of each chapter in this document.

	Title	Description

Chapter 1	Getting Started	A description of this book
		and an overview of the Cisco
		Small Business IP Phones.

Chapter 2	Installing Your Phone	How to connect and install
		your phone.

Chapter 3	Using Basic Call	How to perform basic phone
	Management Functions	tasks, such as placing and
		answering calls, transferring
		calls, setting up call
		forwarding, and picking up
		calls.

Chapter 4	Using Advanced Phone	How to perform advanced
	Features	phone tasks, such as
		configuring privacy and
		security features, speed
		dials, paging, and ring tones.

Chapter 5	Using the Phone Web User	How to modify the phone
	Interface	features by using the web
		configuration utility.

Appendix A	Where to Go From Here	Cisco provides a wide range
		of resources to help you
		obtain the full benefits of the
		Cisco SPA500 Series
		phones. This appendix
		provides links to many of
		these resources.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Contents User Guide Installing Your Phone Contents Getting StartedContents Using Basic Call Management Functions Using Advanced Phone Features ContentsAppendix a Where to Go From Here Using the Phone Web User InterfaceAbout This Document Getting StartedChapter OrganizationAppendix a Caring for Your Phone Overview of the Cisco Small Business IP PhonesNumbered objects in described in the following table Understanding Your Phone Lines and ButtonsGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant ConsoleScroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You BeginConnecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount OptionalConnecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the NetworkConnecting Wired and Wireless Headsets Connecting a PC to Your PhoneVerifying Phone Startup Determining Your Current Firmware Version Updating Your Phone FirmwareCisco SPA501G Download the Firmware from Cisco Get the Phone IP AddressTo get your IP address for the Cisco SPA501G phone Click Continue Update the Firmware on the PhoneUsing Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Preferred Audio Device edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Send Audio to Speaker editAnswering a Call Answering or Placing a CallPlacing a Call Resuming a Call Putting a Call on HoldRedialing a Call Transferring Calls Ending a CallPerforming an Attended Transfer Transferring a Held Call to an Active Call Performing an Unattended Blind TransferSelect Preferences Choose Miss Call Shortcut and press edit Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Call History Select Missed CallsCall Forward All Star Code Forwarding CallsForwarding All Calls Call Forward All SoftkeyCall Forward Delay Star Code Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Busy by using SetupSetting the Call Forwarding Delay Interval Canceling Call Forwarding AllCall Forward Deactivation by using Star Codes Setting Do Not DisturbEnabling Do Not Disturb Disabling Do Not Disturb Setting Call WaitingCall Waiting Deactivation by using the Star Code Call Waiting by using the Star CodePicking Up a Call Parking a Call Three-way Conference Calling except the Cisco SPA501G Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Select Call Park StatusConferencing a Held Call with an Active Call Using the Phone DirectoriesUsing Your Personal Directory Select Call History Using the Call History ListsUsing the Corporate Directory Select Corporate DirectorySelect Set Password Setting or Changing a Phone PasswordAccessing Voicemail Using Advanced Phone Features Blocking Caller ID Configuring Privacy and SecurityBlocking Anonymous Calls Using Secure Call Creating Speed Dials Enabling and Using Dial AssistanceSelect Preferences Choose Dial Preferences and press edit Creating Numerical Speed Dials Creating Speed Dials on Unused Line ButtonsSelect Speed Dial Paging a Group of Phones Using the Paging FeatureUsing Speed Dials Paging Another PhoneConfiguring Auto Answer Monitoring and Accessing Another PhoneChoose Auto Answer Page and press edit Changing the IP Phone Screen Contrast Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Customizing Your IP Phone ScreenSelect Screen Saver Mode Configuring the Phone Screen SaverScreen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen SaverChanging Your Ring Tone Using Ring TonesConfiguring Date and Time Setting Your Phone’s Date and TimeCode Definition Using Star CodesUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Access Enabled Making the Web Configuration Utility Viewable and WritableConfiguration Web Server Writable Saving the Configuration Profile Setting Voice System ParametersSetting Voice Phone Parameters Setting Voice User Parameters Preferred Audio DND SettingBlock ANC Dial AssistanceViewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal DirectoryViewing Attendant Console Status Product Resources Where to Go From HereCisco Small Business List of Documents