Cisco Systems CP7970GRF manual Understanding Feature Availability

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Understanding Feature Availability

Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability.

You can access many features either by using a softkey or by pressing a line button. You can configure some features but your system administrator controls most of them.

Here are some details about using softkeys and line buttons to access features:

Feature

Softkey

Line Button Label and Icon

Call Back

CallBack

CallBack

Call Forward

CFwdALL

Forward All

Call Park

Park

Park

Call PickUp

PickUp

PickUp

Conference

Confrn

Conference

Conference List

ConfList

Conference List

Do Not Disturb

DND

Do Not Disturb

End Call

EndCall

End Call

Group Pickup

GPickUp

Group PickUp

Hold

Hold

Hold

Hunt Group

HLog

Hunt Group

Malicious Call Identification

MCID

Malicious Call ID

Meet Me Conferencing

MeetMe

MeetMe

Mobility

Mobility

Mobility

New Call

New Call

New Call

Other PickUp

OPickUp

Other PickUp

Quality Reporting Tool

QRT

Quality Reporting Tool

Redial

Redial

Redial

Remove Last Conference

RmLstC

Remove Last Participant

Party

Transfer

Transfer

Transfer

Video Mode Command

VidMode

Video

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Support Understanding Buttons and Hardware An Overview of Your PhoneOL-15895-01 Description Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Feature Buttons and Menus, Understanding Touchscreen FeaturesDo this Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items To choose aAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Using Cisco WebDialerUsing BLF to Determine a Placing a Call-Additional OptionsChoose Personal Address Book PersonalDirectory to log Answer or Answering a CallIf you want to If you want to Then For more information, seeTip Ending a CallAnswer Or EndCall Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbUsing Conference Features Making Conference CallsSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsYou cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesCBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging PrivacyPress Private Using Barge FeaturesUsing BLF to Determine a Line State Making and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you Then See Answering a Call, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Placing a Call-Additional Options, OL-15895-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing AnglePress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsTips Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logClick Delete Selected Choose User Options Device Click Service URLClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Choose User Options Device Click Phone Services Setting Up Phone Services on the WebProgrammable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco ExtensionSee Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01