Cisco Systems CP7970GRF manual Common Phone Tasks

Page 3

Common Phone Tasks

View online help on	Press	.
phone

Place a call	Go off-hook before or
	after dialing a number.

Redial a number	Press Redial.

Switch to handset	Pick up the handset.
during a call

Switch to speaker or	Press	or	, then
headset during a call	hang up the handset.

Mute your phone	Press	.

Use your call logs	Press		to choose a
	call log. To dial, highlight
	a listing and go off-hook.

Edit a number	Press EditDial, << or >>.

Hold/resume a call	Press Hold or Resume.

Transfer call to new	Press Transfer, enter the
number	number, then press
	Transfer again.

Place an intercom call Press intercom button, enter a number if necessary, and speak after you hear the tone.

Start a standard (ad	Press more > Confrn, dial
hoc) conference call	the participant, then press
	Confrn again.

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© 2008 Cisco Systems, Inc. All rights reserved.

OL-15895-01

QUICK REFERENCE

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0

(SCCP and SIP)

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial	Dial using a speed dial index
	number

Answer	Answer a call

Back	Return to the previous Help topic

Barge	Add yourself to a call on a shared
	line

CallBack	Receive notification when a busy
	extension becomes available

Cancel	Cancel an action or exit a screen
	without applying changes

cBarge	Add yourself to a call on a shared
	line and establish a conference

CFwdALL	Setup/cancel call forwarding

Clear	Delete records or settings

Close	Close the current window

ConfList	View conference participants

Confrn	Create a conference call

Delete	Remove characters to the right of
	the cursor when using EditDial

Details	Open the Details record for a
(SCCP only)	multiparty call in the Missed Calls
	and Received Calls logs

Dial	Dial a phone number

DirTrfr	Transfer two calls to each other
(SCCP only)

DND	Turn on/off Do Not Disturb
	(DND)

EditDial	Edit a number in a call log

EndCall	Disconnect the current call or the
	current intercom call

Erase	Reset settings to their defaults

Exit	Return to the previous screen

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset SupportAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-15895-01 Description Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Feature Buttons and Menus, Understanding Touchscreen FeaturesDo this Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items To choose aAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Using Cisco WebDialerUsing BLF to Determine a Placing a Call-Additional OptionsPersonal Directory to logChoose Personal Address Book Answer or Answering a CallIf you want to If you want to Then For more information, seeEnding a Call AnswerTip Or EndCall Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Press DND or Do Not Disturb Using Do Not DisturbUsing Conference Features Making Conference CallsSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsYou cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesCBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging PrivacyPress Private Using Barge FeaturesUsing BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then See Answering a Call, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Placing a Call-Additional Options, OL-15895-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Speakerphone Using Wideband with your HeadsetChoose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing AnglePress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsTips Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logClick Delete Selected Choose User Options Device Click Service URLClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Speed Dials Click Phone Services Setting Up Phone Services on the WebServices Feature buttonsProgrammable phone button Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco ExtensionSee Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01