Cisco Systems CP7970GRF manual Understanding SIP vs. Sccp

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Understanding SIP vs. SCCP

Your phone can be configured to work with one of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). Your system administrator determines this configuration.

Phone features can vary depending on the protocol. This Phone Guide indicates which features are protocol-specific. To learn which protocol your phone is using, you can ask your system administrator

or you can choose > Model Information > Call Control Protocol on your phone.

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageUsing External Devices Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset SupportAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareOL-15895-01 Description Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Touchscreen Features Understanding Feature Buttons and Menus,Cleaning and Maintaining the Touchscreen Choosing Touchscreen ItemsTo choose a Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhoneUnderstanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeeUsing Cisco WebDialer Using BLF to Determine aPlacing a Call-Additional Options CorporatePersonal Directory to logChoose Personal Address Book Answering a Call If you want toIf you want to Then For more information, see Answer orEnding a Call AnswerTip Using Hold and Resume Or EndCallUsing Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Using Do Not Disturb Using Conference FeaturesMaking Conference Calls Press DND or Do Not DisturbUsing Conference See Viewing or Removing Conference Participants,Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use IconUsing Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and BargeUsing Barge Features Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call,See Placing a Call-Additional Options, OL-15895-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Speakerphone Using Wideband with your HeadsetChoose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone Changing Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Options Web Pages,Customizing the Touchscreen User Preferences BrightnessUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press DeleteTips Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Device Click Service URL Click Delete SelectedChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Speed Dials Setting Up Phone Services on the Web Click Phone ServicesServices Feature buttonsProgrammable phone button Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and MaintainingViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01