Cisco Systems CP7970GRF manual Placing a Call-Additional Options, Corporate, Using Cisco WebDialer

Page 26

•If you make a mistake while dialing, press << to erase digits.

•If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.

•Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory entries. See your system administrator for more information.

Placing a Call—Additional Options

You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options.

If you want to...

Then...

 

For more information, see...

 

 

 

 

 

Place a call while another

1.

Press

for a new line. The first call

Using Hold and Resume,

call is active (using a

 

is automatically placed on hold.

page 22

different line)

2.

Enter a number.

 

 

 

 

 

 

Speed dial a number

Do one of the following:

Speed Dialing, page 34

 

•

Press

(a speed-dial button).

 

 

•

Use the Abbreviated Dial feature.

 

 

•

Use the Fast Dial feature.

 

 

 

 

 

 

Dial from a corporate

1.

Choose

> Corporate

Using Call Logs, page 52

directory on your phone

 

Directory (name can vary).

 

 

2.

Enter a name and press Search.

 

 

3.

Highlight a listing and go off-hook.

 

 

 

 

 

Dial from a corporate

1.

Open a web browser and go to a

Using Cisco WebDialer,

directory on your personal

 

WebDialer-enabled corporate

page 72

computer using

 

directory.

 

Cisco WebDialer

2.

Click the number that you want to

 

 

 

 

 

dial.

 

 

 

 

 

 

Use CallBack to receive

1.

Press CallBack while listening to the

Your system administrator

notification when a busy or

 

busy tone or ring sound.

 

ringing extension is

2.

Hang up. Your phone alerts you

 

available

 

 

when the line is free.

 

 

 

 

 

3.

Place the call again.

 

 

 

 

See if a line associated with

Look for Busy Lamp Field indicators.

Using BLF to Determine a

a speed-dial, call record, or

 

 

 

Line State, page 40

directory listing is busy

 

 

 

 

before placing a call to that

 

 

 

 

line

 

 

 

 

 

 

 

 

 

18

 

 

 

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Using External Devices Safety and Performance InformationPower Outage Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Support An Overview of Your Phone Understanding Buttons and HardwareOL-15895-01 Description Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Touchscreen Features Understanding Feature Buttons and Menus,To choose a Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhoneUnderstanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerUsing BLF to Determine a CorporateChoose Personal Address Book PersonalDirectory to log If you want to Then For more information, see Answering a CallIf you want to Answer orTip Ending a CallAnswer Using Hold and Resume Or EndCallUsing Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Making Conference Calls Using Do Not DisturbUsing Conference Features Press DND or Do Not DisturbUsing Conference See Viewing or Removing Conference Participants,Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListYou cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use IconPrivacy Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging CBarge and BargeUsing Barge Features Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you Then See Switching an In-Progress Call to Another Phone, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Answering a Call,See Placing a Call-Additional Options, OL-15895-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Options Web Pages,User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background ImagesMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press DeleteTips Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookChoose User Options Device Click Service URL Click Delete SelectedChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolClick Speed Dials See Configuring Fast Dials on the Web,Choose User Options Device Setting Up Phone Services on the Web Click Phone ServicesProgrammable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and MaintainingIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01
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