Cisco Systems CP7970GRF manual Understanding Additional Configuration Options, Using a Shared Line

Page 82

Understanding Additional Configuration Options

Your system administrator can configure your phone to use specific softkey and button templates along with special services and features, if appropriate. This table provides an overview of some configuration options that you might want to discuss with your phone system administrator based on your calling needs or work environment.

Note You can locate Phone Guides and other documents listed in this table on the web: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home. html

If you...

Then...

For more information...

 

 

 

Need to handle more

Ask your system administrator to

Talk to your system administrator

calls on your phone line

configure your line to support more

or phone support team.

 

calls.

 

 

 

 

Need more than one

Ask your system administrator to

Talk to your system administrator

phone line

configure one or more additional

or phone support team.

 

directory numbers for you.

 

 

 

 

Need more speed-dial

First make sure that you are using all

See:

buttons

of your currently available speed-dial

• Speed Dialing, page 34

 

buttons.

 

• Cisco Unified IP Phone

 

If you need additional speed-dial

 

Expansion Module 7914

 

buttons, try using Abbreviated Dialing

 

Phone Guide

 

or subscribing to the Fast Dial service.

 

 

 

Another option is to attach the Cisco

 

 

Unified IP Phone Expansion Module

 

 

7914 to your phone.

 

 

 

 

Work with (or work as)

Consider using:

See:

an administrative

•

Cisco Unified Communications

• Using a Shared Line, page 37

assistant

 

Manager Assistant

• Cisco Unified

 

 

 

 

 

 

•

A shared line

Communications Manager

 

 

 

Assistant User Guide

 

 

 

Want to use one

Request a shared line. This allows you

See Using a Shared Line, page 37.

extension for several

to use one extension for your desk

 

phones

phone and lab phone, for example.

 

 

 

 

 

74

 

 

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Using External Devices Safety and Performance InformationPower Outage Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Support Registering with TapsAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareOL-15895-01 Description Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Touchscreen Features Understanding Feature Buttons and Menus,To choose a Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhoneUnderstanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerUsing BLF to Determine a CorporateDirectory to log PersonalChoose Personal Address Book If you want to Then For more information, see Answering a CallIf you want to Answer orAnswer Ending a CallTip Using Hold and Resume Or EndCallUsing Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Settings on the Web,User Options Web Pages, Making Conference Calls Using Do Not DisturbUsing Conference Features Press DND or Do Not DisturbUsing Conference See Viewing or Removing Conference Participants,Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListYou cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use IconPrivacy Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging CBarge and BargeUsing Barge Features Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then See Switching an In-Progress Call to Another Phone, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Answering a Call,See Placing a Call-Additional Options, OL-15895-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneChoose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Options Web Pages,User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background ImagesMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press DeleteTips Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookChoose User Options Device Click Service URL Click Delete SelectedChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolChoose User Options Device See Configuring Fast Dials on the Web,Click Speed Dials Setting Up Phone Services on the Web Click Phone ServicesFeature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and MaintainingUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01
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