Cisco Systems CP7970GRF manual Tips

Page 61

If you want to...

Then...

 

Dial from a call log

1.

Choose

> Missed Calls, Placed Calls, or Received Calls.

(while connected to

2.

Highlight a call record.

another call)

 

 

 

Note If the Details softkey appears, the call is the primary entry of a multiparty call. See the Tips section below.

3.If you need to edit the displayed number, press EditDial followed by << or >>. To delete the number, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.)

4.Press Dial.

5.Choose a menu item to handle the original call:

Hold—Puts the first call on hold and dials the second.

Transfer—Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.)

Conference—Creates a conference call with all parties, including you. (Press Confrn or Conference again after dialing to complete the action.)

EndCall—Disconnects the first call and dials the second.

See if the line in the

Look for Busy Lamp Field indicators. See Using BLF to Determine a Line State,

call log is busy

page 40.

 

before placing a

 

 

 

call to that line

 

 

 

 

 

 

 

Place a call from a

1.

Choose

> Missed Calls, Placed Calls, or Received Calls.

URL entry in a call

2.

Highlight the URL entry that you want to dial.

log (SIP phones

3.

If you need to edit the entry, press EditDial.

only)

 

 

 

4.The icon appears to indicate that you can begin editing characters in the URL entry.

5.Press Dial.

Tips

(SCCP and SIP phones) Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory entries. See your system administrator for more information.

(SCCP phones only) To view the complete call record of a multiparty call (for example, of call that has been forwarded or transferred to you), highlight the call record and press Details. The Details record shows two entries for each missed or received multiparty call. The entries are listed in reverse chronological order:

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0

53

Image 61
Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Support Registering with TapsAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-15895-01 Description Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Feature Buttons and Menus, Understanding Touchscreen FeaturesChoosing Touchscreen Items Cleaning and Maintaining the TouchscreenTo choose a Do thisAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeUsing BLF to Determine a Using Cisco WebDialerPlacing a Call-Additional Options CorporateDirectory to log PersonalChoose Personal Address Book If you want to Answering a CallIf you want to Then For more information, see Answer orAnswer Ending a CallTip Or EndCall Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemPress CFwdALL or Forward All Settings on the Web,User Options Web Pages, Using Conference Features Using Do Not DisturbMaking Conference Calls Press DND or Do Not DisturbSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconSharing Call Information and Barging Using Barge to Add Yourself to a Shared-Line CallPrivacy CBarge and BargePress Private Using Barge FeaturesUsing BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call,See Placing a Call-Additional Options, OL-15895-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneChoose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsUser Preferences Rings Options Web Pages,User Preferences Brightness Customizing the TouchscreenUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press DeleteTips Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesAccessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Delete Selected Choose User Options Device Click Service URLClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebChoose User Options Device See Configuring Fast Dials on the Web,Click Speed Dials Click Phone Services Setting Up Phone Services on the WebFeature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and MaintainingUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01