Cisco Systems CP7970GRF manual Using Cisco WebDialer, If you want to Then

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Using Cisco WebDialer

Cisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you.

	If you want to...	Then...

	Use WebDialer with	1. Log in to your User Options web pages. See Accessing Your User Options
	your User Options		Web Pages, page 59.
	directory	2.	Choose User Options > Directory and search for a coworker.
		2.	Choose User Options > Directory and search for a coworker.
		3.	Click the number that you want to dial.
		4.	If this is your first time using WebDialer, set up preferences and click
			Submit. (See the last row in this table for details.)
		5.	If the Make Call page appears, click Dial. (See the last row in this table
			to learn how to suppress this page in the future, if desired.)
			The call is now placed on your phone.
		6.	To end a call, click Hangup or hang up from your phone.

	Use WebDialer with	1. Log in to a WebDialer-enabled corporate directory and search for
	another online		coworkers.
	corporate directory	2.	Click the number that you want to dial.
	(not your User	2.	Click the number that you want to dial.
	(not your User	3.	When prompted, enter your user ID and password.
	Options directory)	3.	When prompted, enter your user ID and password.
	Options directory)
		4.	If this is your first time using WebDialer, set up preferences and click
			Submit. (See the last row in this table for details.)
		5.	If the Make Call page appears, click Dial. (See the last row in this table
			to learn how to suppress this page in the future, if desired.)
			The call is now placed on your phone.
		6.	To end a call, click Hangup or hang up from your phone.

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Power OutageUsing External Devices Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Support An Overview of Your Phone Understanding Buttons and HardwareOL-15895-01 Description Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Touchscreen Features Understanding Feature Buttons and Menus,Cleaning and Maintaining the Touchscreen Choosing Touchscreen ItemsTo choose a Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhoneUnderstanding Feature Availability Feature Softkey Line Button Label and IconUnderstanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeeUsing Cisco WebDialer Using BLF to Determine aPlacing a Call-Additional Options CorporateChoose Personal Address Book PersonalDirectory to log Answering a Call If you want toIf you want to Then For more information, see Answer orTip Ending a CallAnswer Using Hold and Resume Or EndCallUsing Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Using Do Not Disturb Using Conference FeaturesMaking Conference Calls Press DND or Do Not DisturbUsing Conference See Viewing or Removing Conference Participants,Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use IconUsing Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and BargeUsing Barge Features Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call,See Placing a Call-Additional Options, OL-15895-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone Changing Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Options Web Pages,Customizing the Touchscreen User Preferences BrightnessUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press DeleteTips Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Device Click Service URL Click Delete SelectedChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolClick Speed Dials See Configuring Fast Dials on the Web,Choose User Options Device Setting Up Phone Services on the Web Click Phone ServicesProgrammable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and MaintainingIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01