Cisco Systems CP7970GRF manual Index

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Index

A

Abbreviated Dialing 34, 63 access lists

creating 70 setting up 70

Address Book Synchronization Tool 63 answering calls 20

ASCII label field support 64 audio, quality of 6 authenticated calls 41 Auto Dial 17 AutoAnswer 49

B

barge

and privacy 39 and shared lines 37 using 38

BLF 40

Busy Lamp Field 40 button 33

buttons, identifying 7

C

call activity area 12

call forwarding

configuring from web page 67 configuring on phone 26

call logs

dialing from a URL entry in 53 erasing 52

viewing and dialing from 52 call overview mode 24

call park 36 call pickup 35 call waiting 20 CallBack 18 caller ID 12 call-handling

advanced 34 basic 17

calls answering 20 barging 38 blocking 28 compared to lines 10 conference features for 28 ending 21

forwarding 26, 67 handling multiple 23 holding and resuming 22 icons for 11

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 7.0

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Changing Phone Settings Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Support Understanding Buttons and Hardware An Overview of Your PhoneOL-15895-01 Description Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Feature Buttons and Menus, Understanding Touchscreen FeaturesChoosing Touchscreen Items Cleaning and Maintaining the TouchscreenTo choose a Do thisAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeUsing BLF to Determine a Using Cisco WebDialerPlacing a Call-Additional Options CorporateChoose Personal Address Book PersonalDirectory to log If you want to Answering a CallIf you want to Then For more information, see Answer orTip Ending a CallAnswer Or EndCall Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Using Conference Features Using Do Not DisturbMaking Conference Calls Press DND or Do Not DisturbSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconSharing Call Information and Barging Using Barge to Add Yourself to a Shared-Line CallPrivacy CBarge and BargePress Private Using Barge FeaturesUsing BLF to Determine a Line State Making and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you Then Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call,See Placing a Call-Additional Options, OL-15895-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsUser Preferences Rings Options Web Pages,User Preferences Brightness Customizing the TouchscreenUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press DeleteTips Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesAccessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Delete Selected Choose User Options Device Click Service URLClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Choose User Options Device Click Phone Services Setting Up Phone Services on the WebProgrammable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and MaintainingIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-15895-01 Cisco One-Year Limited Hardware Warranty Terms OL-15895-01 Index OL-15895-01 Extension Mobility OL-15895-01 PAB Taps WebDialer 72 whisper 11 wideband Headset OL-15895-01