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| If you want to... | Then do this after you log in... |
| Add a service to an | 1. | Choose User Options > Device. |
| available | 2. | Choose a phone from the Name drop-down menu. |
| programmable phone |
| 3. | Click Service URL. |
| button |
| | |
| | Note If you do not see this option, ask your system administrator to |
| | | configure a service URL button for your phone. |
4.Choose a service from the Button Service drop-down list.
5.If you want to rename the service, edit the label fields.
Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets.
6.Click Save.
7.Click Reset to reset your phone (necessary to see the new button label on your phone).
Access a service on your Select a service using one of the following buttons: |
phone | Programmable phone button: |
|
| ( | ) > Services |
Feature buttons:
Messages
Services
Directories
Note The services available for your phone depend on the phone system configuration and the services you subscribed to. Ask your phone system administrator for more information.
Note If only one service is configured, the service opens by default. If more than one service is configured, select an option from the menu on the screen.
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Viewing or Removing Conference Participants
Changing Phone Settings
Cisco One-Year Limited Hardware Warranty Terms Index
If you want to Then
Using this Guide
Getting Started
Using External Devices
Safety and Performance Information
Power Outage
Finding Additional Information
Accessibility Features
Cisco Product Security Overview
Connecting Your Phone
Adjusting the Footstand Optional
Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Audio Quality Subjective to the User
Registering with Taps
Headset Support
An Overview of Your Phone
Understanding Buttons and Hardware
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Description
Understanding Lines and Calls
Understanding Line and Call Icons
Icon Line or call state Description
Understanding Touchscreen Features
Understanding Feature Buttons and Menus,
To choose a
Cleaning and Maintaining the Touchscreen
Choosing Touchscreen Items
Do this
Understanding Feature Buttons and Menus
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
For more information
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
Placing a Call-Additional Options
Using Cisco WebDialer
Using BLF to Determine a
Corporate
Choose Personal Address Book
Personal
Directory to log
If you want to Then For more information, see
Answering a Call
If you want to
Answer or
Tip
Ending a Call
Answer
Using Hold and Resume
Or EndCall
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Viewing Multiple Calls
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
User Options Web Pages,
Settings on the Web,
Press CFwdALL or Forward All
Making Conference Calls
Using Do Not Disturb
Using Conference Features
Press DND or Do Not Disturb
Using Conference
See Viewing or Removing Conference Participants,
Using Join
Using cBarge
Viewing or Removing Conference Participants
See Using Conference,
Placing or Receiving Intercom Calls
Press ConfList or Conference List
You cannot place an intercom call on hold
Speed Dialing
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Directory on Your Phone,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Understanding Shared Lines
Using a Shared Line
Logging Out of Hunt Groups
Remote-in-Use Icon
Privacy
Using Barge to Add Yourself to a Shared-Line Call
Sharing Call Information and Barging
CBarge and Barge
Using Barge Features
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
Press Mcid or Malicious Call ID
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
See Switching an In-Progress Call to Another Phone,
Using Cisco Extension Mobility
Access Lists for Mobile Connect,
See Answering a Call,
See Placing a Call-Additional Options,
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Using a Headset
Using a Handset, Headset, and Speakerphone
Using a Handset
Choose User Preferences Audio Preferences Wideband Headset
Using a Speakerphone
Using Wideband with your Headset
Using AutoAnswer with a Headset or Speakerphone
User Preferences Rings
Changing Phone Settings
Customizing Rings and Message Indicators
Options Web Pages,
User Preferences Viewing Angle
Customizing the Touchscreen
User Preferences Brightness
User Preferences Background Images
Missed Calls, Placed Calls, or Received Calls
Using Call Logs and Directories
Using Call Logs
Press Delete
Tips
Corporate Directory exact name can vary
Using Corporate Directory on Your Phone
Directory Dialing
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
Accessing Voice Messages
Customizing Rings and Message Indicators,
If you want to Then do this
Using the User Options Web Pages
Accessing Your User Options Web Pages
Options Device
If you want to Then do this after you log
Configuring Features and Services on the Web
Using Personal Directory on the Web
Choose User Options Personal Address Book
Choose User Options Device Click Service URL
Click Delete Selected
Choose User Options Fast Dials
Click Add New
Setting Up Speed Dials on the Web
Using the Address Book Synchronization Tool
Click Speed Dials
See Configuring Fast Dials on the Web,
Choose User Options Device
Setting Up Phone Services on the Web
Click Phone Services
Programmable phone button
Services
Feature buttons
Choose User Options User Settings
Controlling User Settings on the Web
Controlling Line Settings on the Web
Click Line Settings
Change the audible
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
Choose User Options Mobility Settings Remote Destinations
Using Cisco WebDialer
Network Configuration Host Name
If you Then For more information
Understanding Additional Configuration Options
Using a Shared Line,
See Using Cisco Extension
See Using AutoAnswer with a
See Using BLF to Determine a Line
Advanced Call Handling
Symptom Explanation
Troubleshooting Your Phone
General Troubleshooting
See Cleaning and Maintaining
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
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Cisco One-Year Limited Hardware Warranty Terms
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Index
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Extension Mobility
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PAB
Taps
WebDialer 72 whisper 11 wideband Headset
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