Avaya 1050, 1030, 1040 manual Managing a Call, Call Status

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Managing a Call

During a call, you can view information about the status of the call and the identity of connected callers. You can also manage audio output and video images, control cameras, select input to appear in a display, and initiate a presentation.

If your system is a participant in a call hosted by another Avaya system, you can access the same screen layouts that are available to the host; control the cameras of all participants; and view caller information for each participant in the call in the Call Statistics screen and the Call Manager dialog. This system behavior is referred to as virtual multiway. More information about how each of the features affected by virtual multiway functions in a call with another Avaya system as the host is available in the following sections:

•“Caller ID” on page 25

•“Understanding Screen Layouts” on page 28

•“Controlling a Far End Camera” on page 29

•“Ending a Call from the Call Manager” on page 36

Call Status

When you place a call with your Avaya system, a Call Status dialog appears. The Call Status dialog shows the number or IP address that you are attempting to call and the status of the call (for example, dialing, ringing, connecting, answered, or unavailable).

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Avaya Video Communications Systems User Guide

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Contents Avaya Video Communications Systems User Guide Avaya 1050, Avaya 1040, AvayaAvaya Video Communications Systems User Guide Downloading documents Using Avaya Video Communications Systems System Components CameraAvaya Video Camera Microphone Phone 1000Codec Third Party DisplayRemote Control Navigating the User Interface Main ScreenIcon Condition Selecting Objects on the Main Screen System Menu Black Remote Control Silver Remote ControlControlling Cameras Controlling a Near End CameraConfiguring Camera Presets Using Digital Zoom Managing Near End Video QualityPlacing a Call Placing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Number from the Main Screen Manually Dialing a Video NumberManually Dialing a Number with Avaya Video Conference Phone Manually Dialing a Voice NumberIncluding Multiple Sites in Calls Answering or Rejecting a Call Using System Do Not Disturb Enabling Do Not Disturb During CallsManaging a Call Call StatusCaller ID Icon DescriptionAdjusting Volume Hiding or Showing User Interface ElementsManaging Audio Identifying the Dominant SpeakerManaging PIP Muting Audio InputsManaging Video Layout Understanding Screen LayoutsControlling a Far End Camera Changing the Screen Layout of Video ImagesUsing Camera Presets During a Call Changing Video InputsChanging the Primary Input Changing the Presentation InputInitiating a Presentation Avaya Video Communications Systems User Guide Viewing Call Statistics Ending a Call with the Black Remote Control Ending a CallCall Manager dialog Redial list Press hang upEnding a Call from the Call Manager Ending a Call from the Redial ListEnding a Call from Avaya Video Conference Phone Using a Single Display for Local Presentations Managing the Redial ListLocking and Unlocking Entries in the Redial List Managing the Directory Removing an Entry from the Redial ListAdding a Redial List Entry to the Directory Adding an Entry to the Local or Meetings DirectoryAvaya Video Communications Systems User Guide Copying an Entry from the Corporate to Local Directory Removing an Entry from the Local or Meetings DirectoriesEditing an Entry in the Local or Meetings Directories Troubleshooting Adjusting Room LightingCamera Issues Using Camera Diagnostic PreferencesAdjusting Camera Auto Exposure VGA and DVI-I Input Issues Adjusting Camera BrightnessAdjusting Camera White Balance Adjusting the Camera Anti-Flicker PreferenceDisplay Issues Display FailuresPoor Quality Display Missing InputAudio Issues Problematic Sound QualityAbsent Dial Tone Distorted AudioConnectivity Issues

1030, 1050, 1040 specifications

The Avaya 1040, 1050, and 1030 are part of Avaya’s robust line of desk phones designed for business environments that prioritize communication efficiency, performance, and functionality. Each of these models caters to diverse workplace needs, integrating advanced technologies to enhance user experience and improve productivity.

The Avaya 1040 is a sophisticated IP desk phone that stands out with its user-friendly interface and feature set optimized for everyday use in medium-sized offices or departments. The device supports wideband audio, ensuring clear voice quality during calls, which is essential for effective communication. It offers a crisp color display that makes navigating through contacts and features intuitive. The 1040 supports up to 12 line appearances, allowing users to handle multiple calls seamlessly. Its programmable buttons enable quick access to frequently used functions, while the advanced call management capabilities facilitate efficient handling of calls, including call forwarding and conferencing features.

The Avaya 1050 takes the functionality of the 1040 a step further, providing additional features aimed at executive roles or environments that require enhanced communication options. With its larger screen and more extensive button layout, the 1050 allows for more programmable keys and easier management of complex call scenarios. This model supports secured SIP connections, ensuring that conversations remain confidential and protected against eavesdropping. The 1050 also features integrated Bluetooth capabilities, empowering users to connect wireless headsets seamlessly, which is particularly advantageous for those who prefer hands-free communication.

On the other hand, the Avaya 1030 is designed for general office use, providing essential features while maintaining a focus on simplicity. This model is ideal for staff who require basic communication tools without extensive add-ons. The 1030 includes essential features such as call hold, transfer, and a straightforward interface that makes it easy to use for all employees. It also supports HD voice technology, guaranteeing better sound clarity for all voice communications. Its compact design makes it suitable for desk space efficiency, making it a favored choice for businesses looking for a reliable yet cost-effective solution.

In conclusion, the Avaya 1040, 1050, and 1030 offer a range of options suitable for various business communication needs, each bringing unique features, technologies, and characteristics tailored for different user preferences. With their commitment to quality, Avaya continues to shape efficient workplace communications through these innovative desk phone solutions.
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