Avaya 1030, 1050, 1040 manual Viewing Call Statistics

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Viewing Call Statistics

To view statistical information about a call, follow these steps:

1.During a call, press the button.

2.Audio and video statistics for the current call display on the screen.

Two columns of statistics, Receive and Transmit appear. The total bandwidth used for audio and video appear beside each column heading. Each column has a video and audio block.

Video statistics include the following:

-resolution shows the resolution, in pixels, of the video image transmitted or received.

-codec shows the video codec used to compress and decompress the video.

-bandwidth shows the amount of video data transferred per second in kilobits.

-frame rate shows the video frame rate in frames per second.

Audio statistics include the following:

-codec shows the audio codec used to compress and decompress the audio.

-bandwidth shows the amount of audio data transferred per second in kilobits.

-packet rate shows the amount of audio data packets transferred or received per second in kilobytes.

Both the Audio and Video block include the following:

-jitter shows the variation, in milliseconds, in the time between packets arriving, caused by network congestion, timing drift, or route changes.

-packet loss shows the number of packets of data that fail to reach their destination in the last sampling interval.

-cumulative shows the number of packets lost since the beginning of the call.

-percentage shows the percent of packets lost in the last sampling interval.

Note: Packet loss can be caused by a number of factors, including signal degradation over the network medium, oversaturated network links, corrupted packets rejected in-transit, faulty networking hardware, and misconfigured system drivers or network applications.

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Avaya Video Communications Systems User Guide

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Contents Avaya Video Communications Systems User Guide Avaya 1050, Avaya 1040, AvayaAvaya Video Communications Systems User Guide Downloading documents Using Avaya Video Communications Systems Camera System ComponentsAvaya Video Camera Microphone Phone 1000Codec Third Party DisplayRemote Control Navigating the User Interface Main ScreenIcon Condition Selecting Objects on the Main Screen System Menu Controlling Cameras Black Remote ControlSilver Remote Control Controlling a Near End CameraConfiguring Camera Presets Using Digital Zoom Managing Near End Video QualityPlacing a Call Placing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Number from the Main Screen Manually Dialing a Video NumberManually Dialing a Number with Avaya Video Conference Phone Manually Dialing a Voice NumberIncluding Multiple Sites in Calls Answering or Rejecting a Call Using System Do Not Disturb Enabling Do Not Disturb During CallsManaging a Call Call StatusCaller ID Icon DescriptionManaging Audio Adjusting VolumeHiding or Showing User Interface Elements Identifying the Dominant SpeakerManaging PIP Muting Audio InputsManaging Video Layout Understanding Screen LayoutsControlling a Far End Camera Changing the Screen Layout of Video ImagesUsing Camera Presets During a Call Changing Video InputsChanging the Primary Input Changing the Presentation InputInitiating a Presentation Avaya Video Communications Systems User Guide Viewing Call Statistics Call Manager dialog Redial list Ending a Call with the Black Remote ControlEnding a Call Press hang upEnding a Call from the Redial List Ending a Call from the Call ManagerEnding a Call from Avaya Video Conference Phone Managing the Redial List Using a Single Display for Local PresentationsLocking and Unlocking Entries in the Redial List Adding a Redial List Entry to the Directory Managing the DirectoryRemoving an Entry from the Redial List Adding an Entry to the Local or Meetings DirectoryAvaya Video Communications Systems User Guide Removing an Entry from the Local or Meetings Directories Copying an Entry from the Corporate to Local DirectoryEditing an Entry in the Local or Meetings Directories Troubleshooting Adjusting Room LightingUsing Camera Diagnostic Preferences Camera IssuesAdjusting Camera Auto Exposure Adjusting Camera White Balance VGA and DVI-I Input IssuesAdjusting Camera Brightness Adjusting the Camera Anti-Flicker PreferencePoor Quality Display Display IssuesDisplay Failures Missing InputAbsent Dial Tone Audio IssuesProblematic Sound Quality Distorted AudioConnectivity Issues

1030, 1050, 1040 specifications

The Avaya 1040, 1050, and 1030 are part of Avaya’s robust line of desk phones designed for business environments that prioritize communication efficiency, performance, and functionality. Each of these models caters to diverse workplace needs, integrating advanced technologies to enhance user experience and improve productivity.

The Avaya 1040 is a sophisticated IP desk phone that stands out with its user-friendly interface and feature set optimized for everyday use in medium-sized offices or departments. The device supports wideband audio, ensuring clear voice quality during calls, which is essential for effective communication. It offers a crisp color display that makes navigating through contacts and features intuitive. The 1040 supports up to 12 line appearances, allowing users to handle multiple calls seamlessly. Its programmable buttons enable quick access to frequently used functions, while the advanced call management capabilities facilitate efficient handling of calls, including call forwarding and conferencing features.

The Avaya 1050 takes the functionality of the 1040 a step further, providing additional features aimed at executive roles or environments that require enhanced communication options. With its larger screen and more extensive button layout, the 1050 allows for more programmable keys and easier management of complex call scenarios. This model supports secured SIP connections, ensuring that conversations remain confidential and protected against eavesdropping. The 1050 also features integrated Bluetooth capabilities, empowering users to connect wireless headsets seamlessly, which is particularly advantageous for those who prefer hands-free communication.

On the other hand, the Avaya 1030 is designed for general office use, providing essential features while maintaining a focus on simplicity. This model is ideal for staff who require basic communication tools without extensive add-ons. The 1030 includes essential features such as call hold, transfer, and a straightforward interface that makes it easy to use for all employees. It also supports HD voice technology, guaranteeing better sound clarity for all voice communications. Its compact design makes it suitable for desk space efficiency, making it a favored choice for businesses looking for a reliable yet cost-effective solution.

In conclusion, the Avaya 1040, 1050, and 1030 offer a range of options suitable for various business communication needs, each bringing unique features, technologies, and characteristics tailored for different user preferences. With their commitment to quality, Avaya continues to shape efficient workplace communications through these innovative desk phone solutions.
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