Microsoft MN-820 manual

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I can’t access the Internet from a computer connected to my network with an Ethernet cable.

If this is the first time you have used this adapter, you should follow the instructions in the User’s Guide to run the Setup Wizard. The wizard is designed to walk you through the installation and configuration of your Ethernet adapter.

The following troubleshooting steps will help you track down and solve the problem.

OMake sure that the rest of your network is functioning correctly. Verify that you can access the Internet from other computers on your network. If other computers also cannot access the Internet, the problem might be with your base station, modem, or ISP.

OMake sure that all cables are securely connected. Check that the cables in your network are securely connected to the correct ports.

Check all power cables and the cables between the broadband modem and the base station. Also check the Ethernet cable connecting the base station to the computer that is having connectivity problems.

In most cases, you will need a straight-through type of Ethernet cable to connect your adapter to a base station or router. However, if you are connecting directly to another computer or to a device other than a base station, you might need to use a crossover cable.

OVerify that all status lights are illuminated. Make sure that the status lights on your network devices are illuminated to indicate that each Ethernet port is working properly.

If these lights are not illuminated, try a different type of Ethernet cable (straight- through or crossover) or a different network port, if possible. Check the setup instructions for your base station and your broadband modem to make sure that you do not need to use a different type of Ethernet cable (straight-through or crossover).

Check the base station to make sure that it is receiving power by inspecting the appropriate status lights. If the power light is flashing, you may need to reset the base station. To reset the Microsoft base station, unplug the power adapter from the base station and then plug it back in.

OCheck your Ethernet adapter network settings. If other computers on your network are working correctly, you might have incorrect network settings on the computer that is experiencing problems. Make sure that the Ethernet adapter for that computer has been correctly configured to work with your ISP’s connection settings. Compare the settings of a working computer on the existing network with those of the computer that is not connecting to the Internet. Verify that both adapters are using similar network settings in Network Properties.

You can check your network settings by clicking the Network icon in Control Panel. Verify that you are using the same settings for Gateway Address, Subnet Mask, and DNS address. Verify that all computers connected with Ethernet cables are using different Internet protocol (IP) addresses.

50Microsoft Broadband Networking Wireless Notebook Kit User’s Guide

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Contents Page Avertissement Contents Using an Internet Connection over a Network Contents Page About Your Wireless Notebook Kit Your Wireless Base StationUPnP Standards and Your Wireless Base Station Base Station Ports, Status Lights, and the Restore ButtonIntroduction Using the Base Station Stand Resetting the Base StationTo attach the stand To detach the standTo restore the base station to factory default settings Your Wireless Notebook AdapterRestoring Factory Default Settings Adapter Status Lights CardBus TechnologyWindows XP or Windows Windows 98, Windows 98 SE, and Windows MeAbout Wireless Radio Connections Types of Wireless NetworksPlacement of Wireless Components Adjusting the Base Station Antenna Understanding Wireless Transmission StandardsAbout Wired Ethernet Connections Ethernet CablesSetup Typical SetupGather Components, Tools, and Information If… Do this first…Run the Setup Wizard to Set Up the Base Station Connect the Base StationConfigure the Base Station Insert the Adapter into Your Computer What’s Next? Configure Your AdapterTest Your Network Setting Up the Base Station Wirelessly To set up the base station wirelesslyPage Custom setup Open the Base Station Management Tool Base Station SetupEstablish the Base Station Password Establish Your Internet Settings Establish Your Wireless Settings Establish Your Wireless Security SettingsCustomize Network Settings Configure Your ComputerTest your Internet Connection Access Point Setup Connect the Base Station to a ComputerEstablish the Base Station Password Set the Base Station to Access Point Mode Page Network activities To log off and log back on to your network Using an Internet Connection over a NetworkLogging on to Your Network Using the Broadband Network Utility To start the Broadband Network UtilityTo refresh the Network Devices list To remove an inactive device from the Network Devices listUsing Files and Folders over a Network Make your files and folders available to the networkTo share a folder or drive on your computer in Windows XP To share a folder or drive on your computer in WindowsAccess shared files To access shared files on other computersUsing a Printer over a Network Playing Games on Your Network and on the Internet Using Other Peripheral Devices over a NetworkAbout Reading E-Mail Messages on a Network To set up an ad hoc network in Windows XP Creating a Computer-to-Computer Ad Hoc NetworkJoining an Available Wireless Network To join an available network in Windows XPPage Monitoring Your Network View StatusView Network Devices To refresh the network device listView Adapter Settings To view adapter settingsTo upgrade software, drivers, or firmware Updating Software, Drivers, and FirmwareHelp Protect Your Network from Computer Viruses Help Protect Your Network from HackersHelp Protect Your Network from Unauthorized Access Troubleshooting Setup and Hardware ProblemsSetup does not recognize my wireless base station Setup does not recognize my wireless notebook adapterIf your base station is connected wirelessly If your base station is connected with an Ethernet cableTroubleshooting To clone a MAC address Troubleshooting To disable 802.1x authentication in Windows XP Network and Internet ProblemsCan’t stay connected to my wireless network Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Printing and File Sharing Issues Can’t print to a networked printerPage Troubleshooting If the file is stored on a Windows XP-based computer Click OK to save the changesInternet Connection Type To determine which connection type your ISP providesGeneral Internet Settings Dynamic IP Dhcp SettingsTo locate your Internet settings Host NameTo locate your static IP address settings Windows Static IP SettingsTo locate your static IP address settings Windows XP To determine your workgroup name in Windows XP or Windows PPPoE SettingsWorkgroup Name To determine your workgroup name in Windows Me and Windows Wireless Network NameWireless Security Settings Getting Help Technical Support OptionsCanadian Radiocommunication Regulations Regulatory InformationUnited States Radio and TV Interference Regulations Technical Specifications Base StationTo +40 deg C To +35 deg C System Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Page Index Typical Setup base station, 11 preparing for My Network Settings
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