Microsoft MN-820 manual Printing and File Sharing Issues, Can’t print to a networked printer

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Printing and File Sharing Issues

This section will help you solve problems you might encounter while printing over your network or accessing shared files and folders.

I can’t print to a networked printer.

The following troubleshooting steps will help you track down and solve the problem.

OMake sure that the printer is functioning properly. There could be a problem with the printer itself. Verify that the printer is on and working correctly by using the printer’s self-test functions. Should see your printer documentation for specific instructions.

If the printer fails the self test, try turning the printer off and back on again. Make sure that the printer has ink and paper. If the printer is still not working, see the printer documentation.

OMake sure that you can print from your main computer. If the printer passes the self test, try printing from the computer that is connected directly to the printer. If this computer will not print successfully, you may need to install printer drivers or check the cable connecting the printer to your computer. See the following troubleshooting steps for more information.

OMake sure that all cables are securely connected. Check that the cables in your network are securely connected to the correct ports. Check all power cables and the cables between the printer and the host computer or network. Make sure that the status lights on the base station and each network adapter are illuminated to indicate that each connected Ethernet port is working properly. If the status lights are not illuminated, try a different type of Ethernet cable (straight-through or crossover) or a different network port.

OEnsure that the printer is shared over your network. If your printer is connected to a computer, which is then connected to your network, you must make that printer available to other computers. This process is known as “sharing” a printer over the network.

To make a printer available to the network, go to the computer that is connected directly to the printer. Follow instructions for printer sharing for that computer’s operating system. For more information about sharing a printer over the network, see Windows Help.

OCheck whether the correct printer driver is installed. Every computer that will use a shared printer on your network must have that printer’s driver installed. You can make sure that the driver for the networked printer has been installed on a computer by checking the Printers item in Control Panel. If it is installed, you will see your shared printer listed in the Printers section. After you have verified that the printer driver is installed, try printing a test page from the computer.

You can install the printer driver by opening Printers and Faxes through Control Panel in Windows XP, or through the Add Printer feature in Control Panel on other Windows operating systems. If Windows prompts you for a driver disk, use the driver disk that came with your printer.

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Contents Page Avertissement Contents Using an Internet Connection over a Network Contents Page Your Wireless Base Station About Your Wireless Notebook KitBase Station Ports, Status Lights, and the Restore Button UPnP Standards and Your Wireless Base StationIntroduction Resetting the Base Station Using the Base Station StandTo attach the stand To detach the standRestoring Factory Default Settings Your Wireless Notebook AdapterTo restore the base station to factory default settings CardBus Technology Adapter Status LightsWindows XP or Windows Windows 98, Windows 98 SE, and Windows MeTypes of Wireless Networks About Wireless Radio ConnectionsPlacement of Wireless Components Understanding Wireless Transmission Standards Adjusting the Base Station AntennaEthernet Cables About Wired Ethernet ConnectionsTypical Setup SetupIf… Do this first… Gather Components, Tools, and InformationConnect the Base Station Run the Setup Wizard to Set Up the Base StationConfigure the Base Station Insert the Adapter into Your Computer Test Your Network Configure Your AdapterWhat’s Next? To set up the base station wirelessly Setting Up the Base Station WirelesslyPage Custom setup Establish the Base Station Password Base Station SetupOpen the Base Station Management Tool Establish Your Internet Settings Establish Your Wireless Security Settings Establish Your Wireless SettingsConfigure Your Computer Customize Network SettingsTest your Internet Connection Connect the Base Station to a Computer Access Point SetupEstablish the Base Station Password Set the Base Station to Access Point Mode Page Network activities Logging on to Your Network Using an Internet Connection over a NetworkTo log off and log back on to your network To start the Broadband Network Utility Using the Broadband Network UtilityTo refresh the Network Devices list To remove an inactive device from the Network Devices listMake your files and folders available to the network Using Files and Folders over a NetworkTo share a folder or drive on your computer in Windows XP To share a folder or drive on your computer in WindowsTo access shared files on other computers Access shared filesUsing a Printer over a Network About Reading E-Mail Messages on a Network Using Other Peripheral Devices over a NetworkPlaying Games on Your Network and on the Internet Creating a Computer-to-Computer Ad Hoc Network To set up an ad hoc network in Windows XPTo join an available network in Windows XP Joining an Available Wireless NetworkPage View Status Monitoring Your NetworkView Network Devices To refresh the network device listTo view adapter settings View Adapter SettingsTo upgrade software, drivers, or firmware Updating Software, Drivers, and FirmwareHelp Protect Your Network from Hackers Help Protect Your Network from Computer VirusesHelp Protect Your Network from Unauthorized Access Setup and Hardware Problems TroubleshootingSetup does not recognize my wireless notebook adapter Setup does not recognize my wireless base stationIf your base station is connected wirelessly If your base station is connected with an Ethernet cableTroubleshooting To clone a MAC address Troubleshooting Can’t stay connected to my wireless network Network and Internet ProblemsTo disable 802.1x authentication in Windows XP Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Can’t print to a networked printer Printing and File Sharing IssuesPage Troubleshooting Click OK to save the changes If the file is stored on a Windows XP-based computerTo determine which connection type your ISP provides Internet Connection TypeDynamic IP Dhcp Settings General Internet SettingsTo locate your Internet settings Host NameTo locate your static IP address settings Windows XP Static IP SettingsTo locate your static IP address settings Windows Workgroup Name PPPoE SettingsTo determine your workgroup name in Windows XP or Windows Wireless Security Settings Wireless Network NameTo determine your workgroup name in Windows Me and Windows Technical Support Options Getting HelpUnited States Radio and TV Interference Regulations Regulatory InformationCanadian Radiocommunication Regulations Base Station Technical SpecificationsTo +40 deg C To +35 deg C System Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Page Index Typical Setup base station, 11 preparing for My Network Settings
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