Microsoft MN-820 manual Setup does not recognize my wireless base station

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Setup does not recognize my wireless base station.

The following troubleshooting steps will help you track down and solve this problem.

OVerify that all status lights are illuminated. Make sure that the Power light on your wireless base station is illuminated to indicate that the base station is receiving power.

If the Power light is flashing, you may need to reset the base station. To reset, unplug the base station, wait at least 10 seconds, and then plug it back in again. Wait for the Power light to turn green.

OIf enabled, turn off Network Address Translation (NAT) on the modem. Some broadband modems have built-in NAT security features. This can be a problem because other components of your network, such as the Microsoft base station, may also be running NAT. It is recommended that you use the NAT features of the Microsoft base station to help protect your network. For instructions about how to turn off NAT on your modem, see the modem documentation. Not all broadband modems have NAT capability.

If your base station is connected with an Ethernet cable:

OMake sure that all cables are securely connected. Check that the cables in your network are securely connected to the correct ports. Check all of the following connections: all power cables, the Ethernet cables between the broadband modem and the base station, and any Ethernet cables attaching computers to the base station.

Check the setup instructions for your broadband modem to make sure that you are using the correct type of Ethernet cable to connect to your modem, either straight- through or crossover.

If your base station is connected wirelessly:

OCheck the distance to your base station. If you are setting up the base station indoors over a wireless connection, make sure that your base station is near your computer.

Setup does not recognize my wireless notebook adapter.

The following troubleshooting steps will help you track down and solve the problem.

OCheck your connections. Make sure that your notebook expansion slots support Cardbus PC Cards. For more information, see the system requirements for your adapter.

OVerify that all status lights are illuminated. Check to make sure that your adapter, broadband modem, base station, and other networking devices are receiving power by inspecting the appropriate status lights. See Chapter 1, “Introduction,” for more information about the status lights of your notebook adapter.

OTry a different notebook card slot. If there is a problem with the current notebook card connector, the wireless adapter may not function correctly or will not function at all. Try inserting the adapter into a different notebook card slot, and then see if Setup can detect it.

Also, try removing the adapter and inserting it back into the original card slot.

44Microsoft Broadband Networking Wireless Notebook Kit User’s Guide

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Contents Page Avertissement Contents Using an Internet Connection over a Network Contents Page About Your Wireless Notebook Kit Your Wireless Base StationUPnP Standards and Your Wireless Base Station Base Station Ports, Status Lights, and the Restore ButtonIntroduction To attach the stand Using the Base Station StandResetting the Base Station To detach the standTo restore the base station to factory default settings Your Wireless Notebook AdapterRestoring Factory Default Settings Windows XP or Windows Adapter Status LightsCardBus Technology Windows 98, Windows 98 SE, and Windows MeAbout Wireless Radio Connections Types of Wireless NetworksPlacement of Wireless Components Adjusting the Base Station Antenna Understanding Wireless Transmission StandardsAbout Wired Ethernet Connections Ethernet CablesSetup Typical SetupGather Components, Tools, and Information If… Do this first…Run the Setup Wizard to Set Up the Base Station Connect the Base StationConfigure the Base Station Insert the Adapter into Your Computer What’s Next? Configure Your AdapterTest Your Network Setting Up the Base Station Wirelessly To set up the base station wirelesslyPage Custom setup Open the Base Station Management Tool Base Station SetupEstablish the Base Station Password Establish Your Internet Settings Establish Your Wireless Settings Establish Your Wireless Security SettingsCustomize Network Settings Configure Your ComputerTest your Internet Connection Access Point Setup Connect the Base Station to a ComputerEstablish the Base Station Password Set the Base Station to Access Point Mode Page Network activities To log off and log back on to your network Using an Internet Connection over a NetworkLogging on to Your Network To refresh the Network Devices list Using the Broadband Network UtilityTo start the Broadband Network Utility To remove an inactive device from the Network Devices listTo share a folder or drive on your computer in Windows XP Using Files and Folders over a NetworkMake your files and folders available to the network To share a folder or drive on your computer in WindowsAccess shared files To access shared files on other computersUsing a Printer over a Network Playing Games on Your Network and on the Internet Using Other Peripheral Devices over a NetworkAbout Reading E-Mail Messages on a Network To set up an ad hoc network in Windows XP Creating a Computer-to-Computer Ad Hoc NetworkJoining an Available Wireless Network To join an available network in Windows XPPage View Network Devices Monitoring Your NetworkView Status To refresh the network device listTo upgrade software, drivers, or firmware View Adapter SettingsTo view adapter settings Updating Software, Drivers, and FirmwareHelp Protect Your Network from Computer Viruses Help Protect Your Network from HackersHelp Protect Your Network from Unauthorized Access Troubleshooting Setup and Hardware ProblemsIf your base station is connected wirelessly Setup does not recognize my wireless base stationSetup does not recognize my wireless notebook adapter If your base station is connected with an Ethernet cableTroubleshooting To clone a MAC address Troubleshooting To disable 802.1x authentication in Windows XP Network and Internet ProblemsCan’t stay connected to my wireless network Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Printing and File Sharing Issues Can’t print to a networked printerPage Troubleshooting If the file is stored on a Windows XP-based computer Click OK to save the changesInternet Connection Type To determine which connection type your ISP providesTo locate your Internet settings General Internet SettingsDynamic IP Dhcp Settings Host NameTo locate your static IP address settings Windows Static IP SettingsTo locate your static IP address settings Windows XP To determine your workgroup name in Windows XP or Windows PPPoE SettingsWorkgroup Name To determine your workgroup name in Windows Me and Windows Wireless Network NameWireless Security Settings Getting Help Technical Support OptionsCanadian Radiocommunication Regulations Regulatory InformationUnited States Radio and TV Interference Regulations Technical Specifications Base StationTo +40 deg C To +35 deg C System Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Page Index Typical Setup base station, 11 preparing for My Network Settings
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