Microsoft MN-820 manual

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I cannot access a shared file or folder from a computer on my network.

Files and folders are “shared” when they are made available to other users on your network from the computer on which they reside.

The following troubleshooting steps will help you track down and solve the problem.

OMake sure that your network is functioning correctly. By checking the status of your network, you can determine if the problem is due to a connectivity issue with your network or due your shared file configuration. One easy way to check the status of your network is to use the Broadband Network Utility, which gives the status of your local and Internet network connections. Verify that all of the computers can access the Internet. If you are having problems accessing the Internet (possibly caused by loose or incorrect cables), fix those problems before proceeding with other troubleshooting methods listed here.

OTry accessing a different shared file or folder. If there are other shared resources on your network, try accessing those resources instead. If you can access other shared files but not the one you want, you might not have permission to access the file. For more information about permissions, see the troubleshooting topics below.

OEnsure that all computers are in the same workgroup. You will need to look at each computer to check its workgroup and, if necessary, change the workgroup name.

Note If one of your computers is a laptop that is used on a domain at work, you must leave the domain to join a workgroup at home and share files. To rejoin the domain at work, you will need administrative privileges on your computer. For more information, see Windows Help.

If the computer is using a Microsoft Broadband Networking adapter, you can check which workgroup your computer belongs to on the main screen of the Broadband Networking Utility. Alternatively, you can check and modify the workgroup names on each computer by using the following instructions, specific to the Windows operating system:

Windows XP

1.Click Start, and then click Control Panel.

2.Double-click System, and then click the Computer Name tab. If you need to modify the workgroup name, click Change.

Windows 2000

1.Click Start, point to Settings, and then click Control Panel.

2.Double-click System.

3.Click the Network Identification tab. If you need to modify the workgroup name, click Change.

56Microsoft Broadband Networking Wireless Notebook Kit User’s Guide

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Contents Page Avertissement Contents Using an Internet Connection over a Network Contents Page About Your Wireless Notebook Kit Your Wireless Base StationUPnP Standards and Your Wireless Base Station Base Station Ports, Status Lights, and the Restore ButtonIntroduction To attach the stand Using the Base Station StandResetting the Base Station To detach the standTo restore the base station to factory default settings Your Wireless Notebook AdapterRestoring Factory Default Settings Windows XP or Windows Adapter Status LightsCardBus Technology Windows 98, Windows 98 SE, and Windows MeAbout Wireless Radio Connections Types of Wireless NetworksPlacement of Wireless Components Adjusting the Base Station Antenna Understanding Wireless Transmission StandardsAbout Wired Ethernet Connections Ethernet CablesSetup Typical SetupGather Components, Tools, and Information If… Do this first…Run the Setup Wizard to Set Up the Base Station Connect the Base StationConfigure the Base Station Insert the Adapter into Your Computer What’s Next? Configure Your AdapterTest Your Network Setting Up the Base Station Wirelessly To set up the base station wirelesslyPage Custom setup Open the Base Station Management Tool Base Station SetupEstablish the Base Station Password Establish Your Internet Settings Establish Your Wireless Settings Establish Your Wireless Security SettingsCustomize Network Settings Configure Your ComputerTest your Internet Connection Access Point Setup Connect the Base Station to a ComputerEstablish the Base Station Password Set the Base Station to Access Point Mode Page Network activities To log off and log back on to your network Using an Internet Connection over a NetworkLogging on to Your Network To refresh the Network Devices list Using the Broadband Network UtilityTo start the Broadband Network Utility To remove an inactive device from the Network Devices listTo share a folder or drive on your computer in Windows XP Using Files and Folders over a NetworkMake your files and folders available to the network To share a folder or drive on your computer in WindowsAccess shared files To access shared files on other computersUsing a Printer over a Network Playing Games on Your Network and on the Internet Using Other Peripheral Devices over a NetworkAbout Reading E-Mail Messages on a Network To set up an ad hoc network in Windows XP Creating a Computer-to-Computer Ad Hoc NetworkJoining an Available Wireless Network To join an available network in Windows XPPage View Network Devices Monitoring Your NetworkView Status To refresh the network device listTo upgrade software, drivers, or firmware View Adapter SettingsTo view adapter settings Updating Software, Drivers, and FirmwareHelp Protect Your Network from Computer Viruses Help Protect Your Network from HackersHelp Protect Your Network from Unauthorized Access Troubleshooting Setup and Hardware ProblemsIf your base station is connected wirelessly Setup does not recognize my wireless base stationSetup does not recognize my wireless notebook adapter If your base station is connected with an Ethernet cableTroubleshooting To clone a MAC address Troubleshooting To disable 802.1x authentication in Windows XP Network and Internet ProblemsCan’t stay connected to my wireless network Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Printing and File Sharing Issues Can’t print to a networked printerPage Troubleshooting If the file is stored on a Windows XP-based computer Click OK to save the changesInternet Connection Type To determine which connection type your ISP providesTo locate your Internet settings General Internet SettingsDynamic IP Dhcp Settings Host NameTo locate your static IP address settings Windows Static IP SettingsTo locate your static IP address settings Windows XP To determine your workgroup name in Windows XP or Windows PPPoE SettingsWorkgroup Name To determine your workgroup name in Windows Me and Windows Wireless Network NameWireless Security Settings Getting Help Technical Support OptionsCanadian Radiocommunication Regulations Regulatory InformationUnited States Radio and TV Interference Regulations Technical Specifications Base StationTo +40 deg C To +35 deg C System Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Page Index Typical Setup base station, 11 preparing for My Network Settings