Siemens T25 Transfer a Second Caller, Answer 2nd Caller, Transfer 2nd Caller

Page 22

Transfer a Second Caller

Answer 2nd Caller

If you are busy on a call when theCall Pickup LED starts flashing and you wish to answer the waiting call.

-ask 1st caller to hold

-press Call Pickup key

-1st caller is placed on hold

-2nd caller is now on line

Transfer 2nd Caller

-press Trsfer key

-dial required extension number

-press 2nd Call Release key

-1st caller is now on line

Return to Caller

If no reply or busy tone is received then you can return to the second caller without attempting to transfer the call.

-press Trsfer Return key

-2nd caller is now on line

You can now either alternate between the 2 remaining calls or return to 1st caller.

-press Trsfer Return key

-1st caller is now on line

22

Image 22
Contents Hicom Hicom 300 Digital User Guide IndexOptional Features Index cont’dIntroduction Dial Executive / Dial Secretary Dial Executive or Secretary Press Dial Exec / Dial Sec keyAnswering Calls for Executive/s Intercom Intercom Call from ExecutiveRing Transfer Representative Secretary Change Representative Secretary number Press Programme key Representative Secretary cont’dRep Secretary LED is on Program Preset Extension Number Press Programme key Call Forwarding PresetPress Call Forward key twice Call Forwarding Preset cont’d Change Preset Extension Number Press Programme keyActivate Call Forwarding Press Programme key Call Forwarding VariablePress Call Forward key once only Handset operation Dialling the SwitchboardInternal and External Dialling Handsfree operationActivate Call Pick Up Call Pick UpPress Call Pickup key Park a Call Call ParkRetrieve a Parked Call Transfer to a Free Extension Call not Announced Call TransferTransfer to a Free Extension Announcing the Call Transfer to a Busy ExtensionReturn to Caller Transfer using the Dial keysCall Transfer cont’d Press Trsfer Return keyEnquiry Call Activate Enquiry Call using the Dial keysActivate Enquiry Call Call Queuing Alternating between Calls Press Call Pickup key Press Pickup Exec keyAnswer 2nd Caller Transfer a Second CallerTransfer 2nd Caller Way Conference Activate a 3 Way Conference using the Speed Dial keysActivate a 3 Way Conference Press Call Back key Call BackActivate Call Back Busy Activate Call Back No answerCall Back Message Request Cancel Call Back Press Call Back keyCall Back cont’d Message Waiting LED is on Press Message Waiting keyExternal Line Reservation Activate External Line ReservationCall Forwarding Preset Call Forwarding Preset cont’d Call Forwarding Variable Activate Follow Me Cancel Follow Me At the remote extensionFollow Me Call Forward LED onLock your Extension Electronic Telephone LockUnlock your Extension Activate Mobile Class of Service Mobile Class of ServiceCancel Mobile Class of Service System Abbreviated Dialling Use the System Abbreviated DiallingProgramme numbers Individual Abbreviated DiallingDial numbers Direct Station Select DSS Speed DiallingSpeed Dial keys Dial Programme Speed Dial and DSS numbers Press Programme keySpeed Dialling cont’d Set T29 add-on DiallerPress Save Number key Stored Number RedialStore a Number Redial the Number Press Save Number keyActivate Do Not Disturb Cancel Do Not DisturbDo Not Disturb Do Not Disturb LED is onActivate Executive Override Executive OverrideCall Trace Activate Call TraceSet Timed Reminder e.g pm Cancel Timed ReminderTimed Reminder Display Timed RemindersKey Settings + Night ServiceChange Speech Volume