Siemens Hicom 300 H, Hicom 300 E Transferring a call, Using the switchover button, Waiting call

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Calling several persons simultaneously

Step by Step

Consultation?

E

I

Start transfer?

E

I

Switchover

32

Transferring a call

If the person you are conversing with wishes to be for- warded to one of your colleagues, you can transfer the call to this third party.

Extending the call with prior announcement:

Confirm.

Call the other party and inform him or her that the wait- ing user wishes to be put through.

Replace the handset. The two users are connected to each other.

Extending the call without prior announcement:

Select and confirm.

Enter the number of the desired party.

Replace the handset.

If a connection is not set up between the other two parties within 40 seconds, you are recalled. You are then connected to the first party again.

Using the switchover button

The switchover button that must be configured by Sys- tem Support can be used for the following functions:

•consultation (return to the call being held or the con- ference being held)

•toggling

•accepting a waiting call

•accepting a group call

Waiting call

You hear a call-waiting tone. Information about the call appears in the display.

Press the flashing key to accept the waiting call. The lamp is on.

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Contents HiPath 4000 Hicom 300 E/300 H About these Operating Instructions Important NotesCE label Environmental labelBasic Usage Instructions OptiPoint 500 economy basic/standardPermanently assigned function keys How to use this user guide DisplayHow to activate functions Via the Service MenuUsing a function key DirectlyWhich functions can be used? Basic and enhanced functionsAdditional multiline and team functions Additional executive/secretary functionsHow to make best use of your tele- phone Making calls How to activate functionsBasic Usage Instructions Telephone settings Calling several persons simultaneouslyUsing a different telephone Storing numbers, system functionsMaking multiline and team calls Relocating with the telephoneAdvice for users IndexQuick-reference operating instructions appendix Answering a call with the handset Answering a call via the speaker key speakerphoneEnding a call Ending the callSwitching to speakerphone Switching to the handsetOpen listening To activateUsing the call waiting function Activating/deactivating call waitingAnswering the waiting call Ending the waiting call, resuming the first callUsing the mailbox Retrieval from mailboxAnswering a callback request Meaning of the displayTerminating mailbox retrieval Timed remindersDeleting mailbox entries Incoming call on loudspeaker voice calling Activating/deactivating stop voice calling Answering a call on the headsetMalicious call holding Making calls Dialing with the handset off-hookDialing with the handset on-hook Called party is busy or does not answerSuppressing your number on called party’s display Direct call to a colleague via loudspeaker voice callingEntering commands with tone dialing Dtmf suffix dialing To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first callSetting up a conference call System-supported conferenceSetting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single callExpanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation callTransferring the conference Accepting a waiting call and adding it to the confer- enceDisconnecting the last member added During the conferenceViewing member information Putting the conference on holdUsing the switchover button Transferring a callExtending the call with prior announcement Extending the call without prior announcementGroup call TogglingConsultation Viewing the call log Using saved numbers to make callsUsing a call list missed calls Deleting an entry from the call log Saved number redialDialing a number from the call log Last number redial Dialing with repertory keysDialing with individual speed dialing numbers Dialing with system speed dialing numbersSetting up a project call Making project callsCall duration display Using the callback function If you do not get throughStoring a callback request Rejecting a callback requestEnding Canceling an entry that is displayedCamping on a colleague’s call Overriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Adjusting the display contrast only Adjusting the angle of the displayBacklit Display HiPathLocking your telephone Preventing unauthorized dialingSelecting a language Selecting the language for user prompts displaysEnabling the telephone again Storing a repertory dialing number on a key If you made a mistake during inputStoring any number Storing a number for redialingStoring a caller’s number or a number that has been dialed Saving individual speed dialing numbers Saving a function on a keyCancelling a saved reminder Saving timed remindersChecking the telephone Checking its functionalityChecking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Programming/changing a forwarding destination Activating/deactivating fixed forwardingDeleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Variable forwarding Selection of a variable forwarding typeActivating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Deactivating variable forwarding Checking forwardingDeactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Or To check Checking/deactivating call forwarding for another telephoneChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Using a different telephone in the same way as your own Identifying yourself with PIN and dialingCall forwarding follow me after successful identification Entering the PIN for your own HiPath 4000 or HicomDialing after successful identification Deactivating identification at the other telephone Identification with the chip cardIf you logged on with a PIN If you logged on with a chip cardRelocating with the telephone Disconnecting the telephone from its present station lineReconnecting the telephone at the new station line Primary line Using line keysMaking multiline and team calls Preview Different states of line key lampsActivating the preview function Deactivating the preview functionTaking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the Service Menu Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used With the privacy key configured PrivacyEnding a call on a line key Allowing overridePreventing override Terminating a connection on a line keyResuming the call Holding a call on a line key and picking it up againPlacing on hold With the call forwarding key Picking up a held callForwarding calls for lines Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a linePicking up a specific team call Telephone in the idle stateCourse of a call Ending the waiting call back to the firstTaking a call in a hunt group Having the number of the called station displayedAutomatic parking and resumption of a call Manual parking and resumption of a callParking the call ParkingLamp statuses of direct station selection DSS keys Picking up a call on holdCalling a team member directly Lamp is lit the user is making a call Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Making calls in an executive/sec- retary team Calling executive or secretary’s officeMaking a call to the executive/secretary Lamp is not lit the secretary is not making a callTaking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a callForwarding calls directly to the executive Taking a call on the executive’s telephoneResuming a call at the second telephone Taking calls for other executive/ secretary teamsParking a call at the first telephone Activating/deactivating call waiting for executive Calling a messengerTo deactivate deputy Using the call signal functionTo activate deputy Labeling, documentation and accessories Labeling Key FieldsAttaching a Station Number Label DocumentationAccessories OptiPoint key moduleUse of computer-aided telephone applications Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Index Individual speed dialing numbers100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Important functions at a glance Saved number redialSetting up a conference call Maximum Service Menu functions available