Siemens Hicom 300 H, Hicom 300 E manual Forwarding calls directly to the executive

Page 88

Making calls in an executive/secretary team

Step by Step

Executive

Intercept

Intercept

Waiting call

I

I

C

Press the DSS key for the executive. You are connected to the executive.

Extending the call with prior announcement:

Inform the executive that a call is waiting .

Replace the handset.

Extending the call without prior announcement:

Replace the handset immediately.

Forwarding calls directly to the executive

When the secretary’s office is unattended, calls for the executive can be forwarded immediately to the execu- tive’s telephone. The forwarding function can be activat- ed on the secretary’s telephone and at the executive’s telephone.

To activate:

Press the key. The lamp lights up .

To deactivate:

Press the key. The lamp goes out.

Calls for the secretary are not redirected - only calls for the executive.

Taking a call on the executive’s telephone

Acall for the executive is not answered by the secre- tary. After 15 seconds (depending on the system), you hear an alerting tone on the executive telephone. The display indicates who is calling.

Lift the handset.

Press the flashing key.

88

Image 88

Contents HiPath 4000 Hicom 300 E/300 H About these Operating Instructions Important NotesCE label Environmental labelBasic Usage Instructions OptiPoint 500 economy basic/standardPermanently assigned function keys How to use this user guide DisplayHow to activate functions Via the Service MenuUsing a function key DirectlyWhich functions can be used? Basic and enhanced functionsAdditional multiline and team functions Additional executive/secretary functionsHow to make best use of your tele- phone Basic Usage Instructions How to activate functionsMaking calls Telephone settings Calling several persons simultaneouslyUsing a different telephone Storing numbers, system functionsMaking multiline and team calls Relocating with the telephoneAdvice for users IndexQuick-reference operating instructions appendix Answering a call with the handset Answering a call via the speaker key speakerphoneEnding a call Ending the callSwitching to speakerphone Switching to the handsetOpen listening To activateUsing the call waiting function Activating/deactivating call waitingAnswering the waiting call Ending the waiting call, resuming the first callUsing the mailbox Retrieval from mailboxAnswering a callback request Meaning of the displayDeleting mailbox entries Timed remindersTerminating mailbox retrieval Incoming call on loudspeaker voice calling Activating/deactivating stop voice calling Answering a call on the headsetMalicious call holding Making calls Dialing with the handset off-hookDialing with the handset on-hook Called party is busy or does not answerSuppressing your number on called party’s display Direct call to a colleague via loudspeaker voice callingEntering commands with tone dialing Dtmf suffix dialing To switch to the waiting party Making a second call consultationAlternating between two calls toggling Release the second call return to the first callSetting up a conference call System-supported conferenceSetting up a conference Setting up a conference from a consultation callSetting up a conference from a waiting call Starting a conference from a single callExpanding the conference Calling and adding another userIf the new user does not answer Expanding the conference from a consultation callTransferring the conference Accepting a waiting call and adding it to the confer- enceDisconnecting the last member added During the conferenceViewing member information Putting the conference on holdUsing the switchover button Transferring a callExtending the call with prior announcement Extending the call without prior announcementConsultation TogglingGroup call Using a call list missed calls Using saved numbers to make callsViewing the call log Dialing a number from the call log Saved number redialDeleting an entry from the call log Last number redial Dialing with repertory keysDialing with individual speed dialing numbers Dialing with system speed dialing numbersSetting up a project call Making project callsCall duration display Using the callback function If you do not get throughStoring a callback request Rejecting a callback requestCamping on a colleague’s call Canceling an entry that is displayedEnding Overriding a colleague’s call intrude Adjusting the ringing tone volume Telephone settingsAdjusting the ringing tone pitch Setting the volume of the alerting tone Adjusting the display contrast only Adjusting the angle of the displayBacklit Display HiPathLocking your telephone Preventing unauthorized dialingEnabling the telephone again Selecting the language for user prompts displaysSelecting a language Storing a repertory dialing number on a key If you made a mistake during inputStoring a caller’s number or a number that has been dialed Storing a number for redialingStoring any number Saving individual speed dialing numbers Saving a function on a keyCancelling a saved reminder Saving timed remindersChecking the telephone Checking its functionalityChecking the assignment of functions to keys Forwarding calls Using call forwardingFixed forwarding Programming/changing a forwarding destination Activating/deactivating fixed forwardingActivating and deactivating with call forwarding key Deactivating fixed forwarding in the idle menuDeleting the destination for fixed forwarding Variable forwarding Selection of a variable forwarding typeDeleting a forwarding destination Programming/changing the forwarding destinationActivating variable forwarding Deactivating variable forwarding Checking forwardingAutomatic call forwarding Activating and deactivating forwarding using switchDeactivating variable forwarding in the idle menu Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Checking/deactivating call forwarding for fax, PC or busy Checking/deactivating call forwarding for another telephoneOr To check Changing call forwarding for another terminal Using a different telephone in the same way as your own Identifying yourself with PIN and dialingDialing after successful identification Entering the PIN for your own HiPath 4000 or HicomCall forwarding follow me after successful identification Deactivating identification at the other telephone Identification with the chip cardIf you logged on with a PIN If you logged on with a chip cardReconnecting the telephone at the new station line Disconnecting the telephone from its present station lineRelocating with the telephone Making multiline and team calls Using line keysPrimary line Preview Different states of line key lampsActivating the preview function Deactivating the preview functionTaking calls in the order offered Taking calls on line keysTaking calls with priority Via the Service Menu With the Ringer Cutoff key configuredActivating/deactivating ringer Dialing with automatic line seizure Dialing with line keysDialing with selectable line seizure Identifying the line used With the Show Used Line key configuredAlternating between different lines With the privacy key configured PrivacyEnding a call on a line key Allowing overridePreventing override Terminating a connection on a line keyPlacing on hold Holding a call on a line key and picking it up againResuming the call Forwarding calls for lines Picking up a held callWith the call forwarding key Activating fixed call forwarding for a line without storing Cancelling the fixed call forwarding destination Deactivating call forwarding for a linePicking up a specific team call Telephone in the idle stateCourse of a call Ending the waiting call back to the firstTaking a call in a hunt group Having the number of the called station displayedAutomatic parking and resumption of a call Manual parking and resumption of a callParking the call ParkingCalling a team member directly Picking up a call on holdLamp statuses of direct station selection DSS keys Lamp is not lit the user is not making a call Taking a call for a direct station selection DSS userLamp is lit the user is making a call Making calls in an executive/sec- retary team Calling executive or secretary’s officeMaking a call to the executive/secretary Lamp is not lit the secretary is not making a callTaking a call for the executive in the secretary’s office Extending a call to the executiveTaking a call for the executive during a call in progress Lamp is lit the secretary is making a callForwarding calls directly to the executive Taking a call on the executive’s telephoneParking a call at the first telephone Taking calls for other executive/ secretary teamsResuming a call at the second telephone Activating/deactivating call waiting for executive Calling a messengerTo activate deputy Using the call signal functionTo deactivate deputy Labeling, documentation and accessories Labeling Key FieldsAttaching a Station Number Label DocumentationAccessories OptiPoint key moduleUse of computer-aided telephone applications Troubleshooting Advice for usersCare of the telephone Possible cause Dealing with error messages on the displayPossible response Who to contact if a problem occurs Index Individual speed dialing numbers100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Important functions at a glance Saved number redialSetting up a conference call Maximum Service Menu functions available