Siemens Hicom 300 E manual Holding a call on a line key and picking it up again, Placing on hold

Page 77

Making multiline and team calls

Step by Step

Hold

Hold?

Line

Exklusive hold

Private hold?

Line

Holding a call on a line key and picking it up again

Precondition: You have taken a call on a line key (Æ page 71).

Placing on hold:

Press the key.

Select and confirm.

The line key of the call on hold flashes slowly. The call can be resumed at any team telephone programmed with this line key.

Resuming the call:

Press the flashing line key. Continue the call.

Holding a call on a line key exclusively and picking it up again

Precondition: You have taken a confidential call on a line key.

Placing on hold:

Press the key. The lamp lights up.

Select and confirm.

The line key of the call on hold flashes slowly. The call can be resumed only at your telephone and is not sig- nalled at any other telephone.

Resuming the call:

Press the slowly flashing line key. Continue the call.

Image 77

Contents HiPath 4000 Hicom 300 E/300 H Important Notes About these Operating InstructionsCE label Environmental labelOptiPoint 500 economy basic/standard Basic Usage InstructionsPermanently assigned function keys Display How to use this user guideVia the Service Menu How to activate functionsUsing a function key DirectlyBasic and enhanced functions Which functions can be used?Additional multiline and team functions Additional executive/secretary functionsHow to make best use of your tele- phone Making calls How to activate functionsBasic Usage Instructions Calling several persons simultaneously Telephone settingsStoring numbers, system functions Using a different telephoneRelocating with the telephone Making multiline and team callsIndex Advice for usersQuick-reference operating instructions appendix Answering a call via the speaker key speakerphone Answering a call with the handsetEnding a call Ending the callSwitching to the handset Switching to speakerphoneOpen listening To activateActivating/deactivating call waiting Using the call waiting functionAnswering the waiting call Ending the waiting call, resuming the first callRetrieval from mailbox Using the mailboxAnswering a callback request Meaning of the displayTerminating mailbox retrieval Timed remindersDeleting mailbox entries Incoming call on loudspeaker voice calling Answering a call on the headset Activating/deactivating stop voice callingMalicious call holding Dialing with the handset off-hook Making callsDialing with the handset on-hook Called party is busy or does not answerDirect call to a colleague via loudspeaker voice calling Suppressing your number on called party’s displayEntering commands with tone dialing Dtmf suffix dialing Making a second call consultation To switch to the waiting partyAlternating between two calls toggling Release the second call return to the first callSystem-supported conference Setting up a conference callSetting up a conference from a consultation call Setting up a conferenceSetting up a conference from a waiting call Starting a conference from a single callCalling and adding another user Expanding the conferenceIf the new user does not answer Expanding the conference from a consultation callAccepting a waiting call and adding it to the confer- ence Transferring the conferenceDuring the conference Disconnecting the last member addedViewing member information Putting the conference on holdTransferring a call Using the switchover buttonExtending the call with prior announcement Extending the call without prior announcementGroup call TogglingConsultation Viewing the call log Using saved numbers to make callsUsing a call list missed calls Deleting an entry from the call log Saved number redialDialing a number from the call log Dialing with repertory keys Last number redialDialing with system speed dialing numbers Dialing with individual speed dialing numbersMaking project calls Setting up a project callCall duration display If you do not get through Using the callback functionStoring a callback request Rejecting a callback requestEnding Canceling an entry that is displayedCamping on a colleague’s call Overriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone Adjusting the angle of the display Adjusting the display contrast onlyBacklit Display HiPathPreventing unauthorized dialing Locking your telephoneSelecting a language Selecting the language for user prompts displaysEnabling the telephone again If you made a mistake during input Storing a repertory dialing number on a keyStoring any number Storing a number for redialingStoring a caller’s number or a number that has been dialed Saving a function on a key Saving individual speed dialing numbersSaving timed reminders Cancelling a saved reminderChecking its functionality Checking the telephoneChecking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Activating/deactivating fixed forwarding Programming/changing a forwarding destinationDeleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Selection of a variable forwarding type Variable forwardingActivating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Checking forwarding Deactivating variable forwardingDeactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Or To check Checking/deactivating call forwarding for another telephoneChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Identifying yourself with PIN and dialing Using a different telephone in the same way as your ownCall forwarding follow me after successful identification Entering the PIN for your own HiPath 4000 or HicomDialing after successful identification Identification with the chip card Deactivating identification at the other telephoneIf you logged on with a PIN If you logged on with a chip cardRelocating with the telephone Disconnecting the telephone from its present station lineReconnecting the telephone at the new station line Primary line Using line keysMaking multiline and team calls Different states of line key lamps PreviewActivating the preview function Deactivating the preview functionTaking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the Service Menu Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used Privacy With the privacy key configuredEnding a call on a line key Allowing overrideTerminating a connection on a line key Preventing overrideResuming the call Holding a call on a line key and picking it up againPlacing on hold With the call forwarding key Picking up a held callForwarding calls for lines Activating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destinationTelephone in the idle state Picking up a specific team callCourse of a call Ending the waiting call back to the firstHaving the number of the called station displayed Taking a call in a hunt groupManual parking and resumption of a call Automatic parking and resumption of a callParking the call ParkingLamp statuses of direct station selection DSS keys Picking up a call on holdCalling a team member directly Lamp is lit the user is making a call Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Calling executive or secretary’s office Making calls in an executive/sec- retary teamMaking a call to the executive/secretary Lamp is not lit the secretary is not making a callExtending a call to the executive Taking a call for the executive in the secretary’s officeTaking a call for the executive during a call in progress Lamp is lit the secretary is making a callTaking a call on the executive’s telephone Forwarding calls directly to the executiveResuming a call at the second telephone Taking calls for other executive/ secretary teamsParking a call at the first telephone Calling a messenger Activating/deactivating call waiting for executiveTo deactivate deputy Using the call signal functionTo activate deputy Labeling Key Fields Labeling, documentation and accessoriesDocumentation Attaching a Station Number LabelOptiPoint key module AccessoriesUse of computer-aided telephone applications Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Individual speed dialing numbers Index100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Saved number redial Important functions at a glanceSetting up a conference call Maximum Service Menu functions available