Siemens Hicom 300 E, Hicom 300 H manual Use of computer-aided telephone applications

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Labeling, documentation and accessories

Use of computer-aided telephone applications

A PC can be connected via the built-in USB interface on the system tele- phone (not optiPoint 500 eco) and a USB cable. The "CallBridge TU" TAPI driver software, available from Siemens, enables use of numerous market telephone applications on your PC. The USB-adapted TAPI driver software can be downloaded from the Internet at no charge. The Internet adress is http://www.hipath.com (Downloads/Software).

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Contents HiPath 4000 Hicom 300 E/300 H Environmental label About these Operating InstructionsImportant Notes CE labelOptiPoint 500 economy basic/standard Basic Usage InstructionsPermanently assigned function keys Display How to use this user guideDirectly How to activate functionsVia the Service Menu Using a function keyAdditional executive/secretary functions Which functions can be used?Basic and enhanced functions Additional multiline and team functionsHow to make best use of your tele- phone Making calls How to activate functionsBasic Usage Instructions Calling several persons simultaneously Telephone settingsStoring numbers, system functions Using a different telephoneRelocating with the telephone Making multiline and team callsIndex Advice for usersQuick-reference operating instructions appendix Ending the call Answering a call with the handsetAnswering a call via the speaker key speakerphone Ending a callTo activate Switching to speakerphoneSwitching to the handset Open listeningEnding the waiting call, resuming the first call Using the call waiting functionActivating/deactivating call waiting Answering the waiting callMeaning of the display Using the mailboxRetrieval from mailbox Answering a callback requestTerminating mailbox retrieval Timed remindersDeleting mailbox entries Incoming call on loudspeaker voice calling Answering a call on the headset Activating/deactivating stop voice callingMalicious call holding Called party is busy or does not answer Making callsDialing with the handset off-hook Dialing with the handset on-hookDirect call to a colleague via loudspeaker voice calling Suppressing your number on called party’s displayEntering commands with tone dialing Dtmf suffix dialing Release the second call return to the first call To switch to the waiting partyMaking a second call consultation Alternating between two calls togglingSystem-supported conference Setting up a conference callStarting a conference from a single call Setting up a conferenceSetting up a conference from a consultation call Setting up a conference from a waiting callExpanding the conference from a consultation call Expanding the conferenceCalling and adding another user If the new user does not answerAccepting a waiting call and adding it to the confer- ence Transferring the conferencePutting the conference on hold Disconnecting the last member addedDuring the conference Viewing member informationExtending the call without prior announcement Using the switchover buttonTransferring a call Extending the call with prior announcementGroup call TogglingConsultation Viewing the call log Using saved numbers to make callsUsing a call list missed calls Deleting an entry from the call log Saved number redialDialing a number from the call log Dialing with repertory keys Last number redialDialing with system speed dialing numbers Dialing with individual speed dialing numbersMaking project calls Setting up a project callCall duration display Rejecting a callback request Using the callback functionIf you do not get through Storing a callback requestEnding Canceling an entry that is displayedCamping on a colleague’s call Overriding a colleague’s call intrude Adjusting the ringing tone pitch Telephone settingsAdjusting the ringing tone volume Setting the volume of the alerting tone HiPath Adjusting the display contrast onlyAdjusting the angle of the display Backlit DisplayPreventing unauthorized dialing Locking your telephoneSelecting a language Selecting the language for user prompts displaysEnabling the telephone again If you made a mistake during input Storing a repertory dialing number on a keyStoring any number Storing a number for redialingStoring a caller’s number or a number that has been dialed Saving a function on a key Saving individual speed dialing numbersSaving timed reminders Cancelling a saved reminderChecking its functionality Checking the telephoneChecking the assignment of functions to keys Fixed forwarding Using call forwardingForwarding calls Activating/deactivating fixed forwarding Programming/changing a forwarding destinationDeleting the destination for fixed forwarding Deactivating fixed forwarding in the idle menuActivating and deactivating with call forwarding key Selection of a variable forwarding type Variable forwardingActivating variable forwarding Programming/changing the forwarding destinationDeleting a forwarding destination Checking forwarding Deactivating variable forwardingDeactivating variable forwarding in the idle menu Activating and deactivating forwarding using switchAutomatic call forwarding Forwarding calls for a different terminal Press the key. The lamp lights up Confirm Select and confirm Or To check Checking/deactivating call forwarding for another telephoneChecking/deactivating call forwarding for fax, PC or busy Changing call forwarding for another terminal Identifying yourself with PIN and dialing Using a different telephone in the same way as your ownCall forwarding follow me after successful identification Entering the PIN for your own HiPath 4000 or HicomDialing after successful identification If you logged on with a chip card Deactivating identification at the other telephoneIdentification with the chip card If you logged on with a PINRelocating with the telephone Disconnecting the telephone from its present station lineReconnecting the telephone at the new station line Primary line Using line keysMaking multiline and team calls Deactivating the preview function PreviewDifferent states of line key lamps Activating the preview functionTaking calls with priority Taking calls on line keysTaking calls in the order offered Activating/deactivating ringer With the Ringer Cutoff key configuredVia the Service Menu Dialing with selectable line seizure Dialing with line keysDialing with automatic line seizure Alternating between different lines With the Show Used Line key configuredIdentifying the line used Allowing override With the privacy key configuredPrivacy Ending a call on a line keyTerminating a connection on a line key Preventing overrideResuming the call Holding a call on a line key and picking it up againPlacing on hold With the call forwarding key Picking up a held callForwarding calls for lines Activating fixed call forwarding for a line without storing Deactivating call forwarding for a line Cancelling the fixed call forwarding destinationEnding the waiting call back to the first Picking up a specific team callTelephone in the idle state Course of a callHaving the number of the called station displayed Taking a call in a hunt groupParking Automatic parking and resumption of a callManual parking and resumption of a call Parking the callLamp statuses of direct station selection DSS keys Picking up a call on holdCalling a team member directly Lamp is lit the user is making a call Taking a call for a direct station selection DSS userLamp is not lit the user is not making a call Lamp is not lit the secretary is not making a call Making calls in an executive/sec- retary teamCalling executive or secretary’s office Making a call to the executive/secretaryLamp is lit the secretary is making a call Taking a call for the executive in the secretary’s officeExtending a call to the executive Taking a call for the executive during a call in progressTaking a call on the executive’s telephone Forwarding calls directly to the executiveResuming a call at the second telephone Taking calls for other executive/ secretary teamsParking a call at the first telephone Calling a messenger Activating/deactivating call waiting for executiveTo deactivate deputy Using the call signal functionTo activate deputy Labeling Key Fields Labeling, documentation and accessoriesDocumentation Attaching a Station Number LabelOptiPoint key module AccessoriesUse of computer-aided telephone applications Care of the telephone Advice for usersTroubleshooting Possible response Dealing with error messages on the displayPossible cause Who to contact if a problem occurs Individual speed dialing numbers Index100 43$643360+7330%630-094 HiPath 4000 Hicom 300 E/300 H Page Saved number redial Important functions at a glanceSetting up a conference call Maximum Service Menu functions available